[Coworking] Re: Work Permission Issues

2019-09-30 Thread Alex Hillman
Hi Kimberly - it seems like you might not be receiving my direct emails, I'm not sure why not though! Your question is great and I want to make sure its seen by the most people, so I wanted you to post it to the new discussion platform at forum.coworking.org. That's taking the place of the

Re: [Coworking] Re: Membership numbers

2019-09-24 Thread Alex Hillman
This list is very much not dead, it just has a new home over at https://forum.coworking.org! -- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to

Re: [Coworking] Re: Coworking Values: Differentiating Openness and Accessibility

2019-06-27 Thread Alex Hillman
> > The two go hand in hand. Being open, but not accessible does little good > because people can't take advantage of the openness. Being accessible but > not open is just rude. I think this is a very keen observation, and quite right. The key context for *open* when it was being attributed

Re: [Coworking] Remote Worker List

2019-03-29 Thread Alex Hillman
Great idea - remote work is probably one of the fastest growing contributors to our membership overall, as well as the diversity of our membership (more people working in more kinds of jobs that happen to be remote!) https://weworkremotely.com is another job board (and totally unrelated to the

[Coworking] Official News! Updated "Google Group" (now at forum.coworking.org) is open for registration.  Plus details about what comes next.

2019-03-27 Thread Alex Hillman
Hey coworking friends! Earlier this month I announced that the Coworking Google Group is being migrated to a new platform to help us make the archives more accessible, improve discussion quality, and ensure this community and

Re: [Coworking] Re: Do you require Hot Desk users to schedule or walk-in?

2019-03-22 Thread Alex Hillman
Even when we were tiny (<1800 sq ft) we never required pre-scheduled usage, and never have. We DO ask people to pre-schedule tours (though we won't turn away a walk-in, we might ask them to hang out in our lounge until we're done with something), but to come in and work I've seen it be an

Re: [Coworking] Internet Speed thoughts - also Comcast vs Verizon vs both

2019-03-21 Thread Alex Hillman
> > > Alex...what are your thoughts on a MESH network? does this help with > latency? We are considering increasing our speed (currently at 25 dl / 4 > up) and thought maybe we should try a mesh network ( Ubiquiti or Google or > EERO) - > I would always prefer hard line network to my access

Re: [Coworking] Re: We are setting up a podcast studio. Any advice?

2019-03-10 Thread Alex Hillman
Gear talk!! I was a sound engineer in a past life, and learned a lot about doing high-quality stuff on a budget. Behringer Xenyx 1204USB Premium 12-Input 2/2-Bus Mixer $169 > > vs > > Tascam US-2x2 USB Audio/MIDI Interface with Microphone Preamps and iOS > Compatibility $149 > > Any difference in

Re: [Coworking] Re: We are setting up a podcast studio. Any advice?

2019-03-10 Thread Alex Hillman
e community as >> well. Cheers, Fred >> >> On Thursday, April 12, 2018 at 3:56:57 PM UTC+1, Alex Hillman wrote: >>> >>> Trevor's advice is rock solid. You can go CRAZY with recording >>> equipment, but a lot of it comes down to your goals. I also have the

[Coworking] Re: IMPORTANT! Upgrading the Coworking Google Group (and how you can help)

2019-03-09 Thread Alex Hillman
a note offline: a...@indyhall.org -Alex On Saturday, March 9, 2019 at 11:57:13 AM UTC-5, Alex Hillman wrote: > > Hello friends! > > *This is a long post for a Saturday, but it's one I'm very excited to > share with you and I hope you'll take the time to read completely. * > >

Re: [Coworking] Internet Speed thoughts - also Comcast vs Verizon vs both

2019-03-09 Thread Alex Hillman
Your milage may vary a bit depending on what your members *do* (e.g. videographers use much more bandwidth than, say, almost anybody else!). My rule of thumb is to buy the best internet connection you can afford + a failover if it's possible. The two things to never skimp on are bandwidth and

Re: [Coworking] Re: Cowork staffing for a new space

2019-02-25 Thread Alex Hillman
Big +1 for looking at ways to potentially segment your space. In addition to all of the things Angel pointed out (spread costs out over time) it also keeps you from buying things people don't need/use. Almost every coworking space I've worked with has wasted money on things they didn't need or

Re: [Coworking] Re: building the community

2019-02-25 Thread Alex Hillman
*So what happened with that one person, Trey?* I think what you're experiencing is pretty common: launching a coworking *meeetup* is a lot easier than launching a coworking *space* but both are fundamentally the same thing: A way to bring people together. Meetups actually step two (or three or

Re: [Coworking] just 3 days left: the best source of cowoking data needs you!

2019-02-24 Thread Alex Hillman
loling pretty hard at "cowoking" whoops damnit On Mon, Feb 25, 2019 at 10:10 AM Alex Hillman wrote: > Hey friends, > > In case you're not familiar, each year Carsten from Deskmag spends a > couple of months collecting thousands of submissions to the Global &g

[Coworking] just 3 days left: the best source of cowoking data needs you!

2019-02-24 Thread Alex Hillman
Hey friends, In case you're not familiar, each year Carsten from Deskmag spends a couple of months collecting thousands of submissions to the Global Coworking Survey . I've personally endorsed this survey and am one of a small number of distribution partners. The

Re: [Coworking] WIFi --anyone using a MESH network?

2019-02-19 Thread Alex Hillman
Another big +1 for UniFi, and  for mesh. On Wed, Feb 20, 2019 at 8:33 AM Brad Attig wrote: > We tried the Linksys Velop and members would drop when they were moving > from area to area. We went with UniFi and we couldn't be happier. Cost > around $500 for the Switch 8, Security Gateway, Cloud

Re: [Coworking] Re: Phone Booth

2019-02-19 Thread Alex Hillman
Big +1 for office closings/liquidations. We've saved a FORTUNE on like-new office furniture this way. On Tue, Feb 19, 2019 at 2:39 PM Robert Luu wrote: > That's a great idea to check business closings for furniture. I'm gong to > set up a Google Alert to monitor business closings, in general in

Re: [Coworking] Re: How do you handle members wanting to bring a client in?

2019-02-19 Thread Alex Hillman
Like Scott, we keep this simple. Members can have guests for a meeting up to 2 hours, and those meetings take place at common tables/lounges or meeting rooms. Once a guest is there > 2 hours, or if that guest is working from a desk, our member is responsible for a full-rate guest pass. Also

Re: [Coworking] Group Membership/Rates for Rural Businesses at my CoWork Space??? Can't find any info on this!

2019-02-19 Thread Alex Hillman
The most common mistake I see here is that people say "your whole org has access to this pool of work days" and the problem becomes when individuals start skipping over the entire onboarding process because their boss they could go work for the day. So the trickiest part of this is making sure

Re: [Coworking] Co-Working Membership Software?!?!? HAAAAALP!!

2019-02-08 Thread Alex Hillman
An alternative point of view: We ran Indy Hall out of spreadsheets and off-the-shelf invoicing software for 8+ years (growing from a dozen to a few hundred members). Software isn't going to make or break you, and I personally would prioritize flexibility and ease of change over "all in one"

Re: [Coworking] Co-Working Membership Software?!?!? HAAAAALP!!

2019-02-05 Thread Alex Hillman
Hi Crystal! I'd like to encourage you to search through the archives of this group. Questions about software come up here a *fairly often *and the comments are always full of useful advice about options and the differences. Here's a great place to start:

Re: [Coworking] Made it to the front page of the newspaper

2019-01-25 Thread Alex Hillman
the rest of the day working around our members. > > On Fri, Jan 25, 2019 at 9:27 AM Alex Hillman > wrote: > >> This article rules, Glen. One of the best space profiles I've seen in a >> while. Congrats! >> >> Alex >> >> On Thu, Jan 24, 2019 at 3:1

Re: [Coworking] Made it to the front page of the newspaper

2019-01-25 Thread Alex Hillman
This article rules, Glen. One of the best space profiles I've seen in a while. Congrats! Alex On Thu, Jan 24, 2019 at 3:14 PM Glen Ferguson wrote: > It took us six years, but we made it out of the inner local section and on > to the front page of our local paper. The online version omits a

Re: [Coworking] Legal Services

2019-01-24 Thread Alex Hillman
I'm with Brian - having a local attorney who you can build a relationship with is HUGELY helpful. Especially with businesses like ours that often have nuance missed by corporate/bulk service attorneys, I've always been thankful for the ability to go to a specific person that I know I can trust

Re: [Coworking] Waitlist Policy?

2019-01-22 Thread Alex Hillman
It certainly can't hurt to* try* the pre-payment option to lock people into the waiting list, but I would be surprised if people bite for all of the same reasons you describe. If I'm running a team and need space for them, putting money down on an office I can't have until some unknown point in

Re: [Coworking] Waitlist Policy?

2019-01-21 Thread Alex Hillman
Same as Angel - people who are willing to join at any of our flex memberships while on the waiting list for a dedicated spot get priority. Bonus besides the revenue is that they get involved sooner - and it weeds out the people who just want space. -Alex -- *The #1 mistake in

Re: [Coworking] The Coworking Library now features a searchable and filterable public database of coworking research!

2019-01-14 Thread Alex Hillman
I'm so excited about this. We have participated in several in-depth academic research projects (which will be submitted shortly) and I hope this overall raises the caliber of the research being done. Thanks for your contributions, Hector! On Mon, Jan 14, 2019 at 2:24 PM Bernie J Mitchell <

Re: [Coworking] SMALL SPACE OWNERS -- HELP!! How to make money in a small space ?

2019-01-08 Thread Alex Hillman
So, two things: *First, $17-20k to outfit a 800 square foot space is absolutely unnecessary.* It sounds like you're talking to someone who does corporate space planning + design, and their budgets generally start around there. But for a small coworking space (we started with ~1200 square feet),

Re: [Coworking] Lease Agreements

2019-01-04 Thread Alex Hillman
Big +1 for license agreements over subleases, but neither of these is going to *fix* a churn problem. Churn like that is a clue that something is wrong, and I'd be asking why are people leaving so often instead of "how can I force them to stay?" Is it that you're attracting people who don't have

Re: [Coworking] Do we REALLY need to buy a dishwasher? -opinions please

2018-12-13 Thread Alex Hillman
We also did not have a dishwasher in our first space, which also did not have a full kitchen.  Nice to have? Absolutely. Does it solve dirty dishes in the sink problems? Nope! That's a cultural expectation to set up regardless having a dishwasher or not. Dishwasher is an operational ROI, not

Re: [Coworking] Re: Storage Lockers

2018-12-13 Thread Alex Hillman
This is a tricky one. ALL of my experience with lockers is that they are a place where stuff gets put, and then left, and then forgotten about forever.  We removed our lockable storage options (school lockers specifically) because that only exacerbated the issue - we'd do annual cleanouts only

Re: [Coworking] Re: Coworking Research Study

2018-12-13 Thread Alex Hillman
Jamie & Trey - you already have access to the single richest pool of dos and don'ts for new coworking spaces on the planetthis email list! The archives are a TREASURE TROVE of people working through challenges and mistakes, solving problems in public, and sharing their

Re: [Coworking] Space security/members letting people in/ key code systems??

2018-12-11 Thread Alex Hillman
I can't comment much on key code systems (we are trapped using the digital keycard system our building provides) but I can speak to your other questions! One of the requirements of someone hosting an after-hours event is that they are either a keyholder themselves, or they have a keyholder join

Re: [Coworking] Re: I hate a morgue feel (need a space with life)

2018-12-04 Thread Alex Hillman
Echoing (heh) a bunch of comments in here: 1 - There's no one personal preference that will work for everyone. Anecdote I like to share from years ago when we started hearing people ask for quiet space: we shared this feedback with our community and the leading feedback we got was "please

Re: [Coworking] Re: When a member moves in :( How to deal with a member who is living in their office.

2018-11-29 Thread Alex Hillman
I would keep your member handbook language simple: - meeting rooms and private spaces are not to be used as a living space. doors can be closed or locked for privacy, but private spaces must remain accessible to staff and leadership. (If this poses a security or privacy risk please talk to us

Re: [Coworking] Re: Accepting mail --Approved by USPS... But..

2018-11-28 Thread Alex Hillman
Big +1 for talking to your local mail carriers. Ours has helped us through all sorts of confusion with mail and appreciates that we think of him rather than going to the main office who doesn't always really understand the nuances of his route.  -Alex --- --- --- --- --- --- *The #1 mistake

Re: [Coworking] Re: When a member moves in :( How to deal with a member who is living in their office.

2018-11-26 Thread Alex Hillman
I should have added to my original reply that I assumed Aloma had already tried speaking to this person...and that assumption on my part is based on our interactions on this list over the last few years.  And I'm speaking directly to the folks who, like myself and Aloma and many other people

Re: [Coworking] When a member moves in :( How to deal with a member who is living in their office.

2018-11-26 Thread Alex Hillman
The other night the cameras showed the police here at 4:30am walking through the space with flashlights. X says they had a friend in here that got violent and they had to call the police. Yikes. Everything about this is situation sounds messy and abusive, but this situation where he's bringing

Re: [Coworking] VIdeo Conferencing Hardware

2018-11-20 Thread Alex Hillman
I would strongly challenge the idea that this is a "must." It's something to break, to maintain, to replace, and to worry about training people to use. We've tried several "meeting room" boxes and have sent them all back in favor of Zoom and Zoom rooms for our own stuff and letting everyone

Re: [Coworking] Re: No room for a kitchen--what do I do?

2018-11-19 Thread Alex Hillman
I love this solution, Carl! On Nov 19, 2018, 6:11 PM -0500, Carl Sullivan , wrote: > I have built kitchens that are only 4ft wide that worked. Some kitchens can > be super small and fit into cupboards. > > Or go onto Pinterest and search "Tiny Kitchens" > > Carl > > On Tuesday, November 20, 2018

Re: [Coworking] Re: WeWork takes coworking outdoors

2018-11-15 Thread Alex Hillman
This stunt was produced by ImprovEverywhere, unaffiliated with WeWork. The background is actually pretty interesting!   https://improveverywhere.com/2018/11/13/phone-booth-coworking/ On Nov 15, 2018, 10:45 AM +0100, JBomm88 , wrote: > Haha, brilliant! > > On Tuesday, November 13, 2018 at 6:30:20

Re: [Coworking] Fundraising ideas needed

2018-11-12 Thread Alex Hillman
Hey Brinda, Sounds like you're on the right track connecting with people like you! Next step is getting them together to see if this is something they want to be a part of. If they are, membership pre-sales is *exactly* how we funded the equipment and other startup costs for our original location

Re: [Coworking] Re: Running Coworking During a Recession....

2018-11-06 Thread Alex Hillman
to freelance, we had folks come in and > > > > talk about how to manage your retirement now you are a freelancer. > > > > > > > > We are now two cycles away from that and have changed a lot of things > > > > since then. I sort of miss it sometimes,

Re: [Coworking] Re: Running Coworking During a Recession....

2018-10-30 Thread Alex Hillman
This is a super interesting thread - I agree with *lots* of the advice/perspective in Angel's article (and not just the stuff attributed to me lol). An important thing I wanted to expand on a bit: People who cancel for the reason "I'm not using it enough" is probably among the most common

Re: [Coworking] Re: Coworking Revenue Sharing Model Proposal

2018-10-29 Thread Alex Hillman
;> >>> >>> >>> >>> 2018-10-17 16:28 GMT-05:00 : >>> >>>> Hello Scott, >>>> >>>> Is the link to the document available? >>>> >>>> Thanks for sharing. >>>> >>>>

Re: [Coworking] Re: Sound control

2018-10-23 Thread Alex Hillman
I shared a bunch of specific equipment recommendations in this previous discussion thread . The microphones listed there make it so that unless your room is EXTREMELY echo-y, they sound great. These shows have are all recorded on

[Coworking] weekend retreat for coworking operators coming up

2018-10-23 Thread Alex Hillman
Hey peeps! I'm gonna keep this one brief and bulleted: - In about a month, I'm hosting a very small (14 person) business retreat for coworking operators in a farmhouse outside of Amsterdam . - Once you get to Amsterdam, the entire thing is

Re: [Coworking] Re: Guest Policy In A Coworking Space

2018-10-15 Thread Alex Hillman
t; day pass world works if those people fall when in your coworking space... > > Thx again! > > On Mon, Oct 15, 2018 at 6:08 PM Alex Hillman > wrote: > >> This is probably specific to the united states and you should DEF consult >> a lawyer cuz I am not one, but in

Re: [Coworking] Re: Guest Policy In A Coworking Space

2018-10-15 Thread Alex Hillman
member or on a day pass...do you cover them? I have had people > ask me that... > > thx! > > On Mon, Oct 15, 2018 at 5:35 PM Alex Hillman > wrote: > >> Our approach is to allow (and encourage!) members to have clients visit >> them for meetings in common areas instead of

Re: [Coworking] Re: Guest Policy In A Coworking Space

2018-10-15 Thread Alex Hillman
Our approach is to allow (and encourage!) members to have clients visit them for meetings in common areas instead of conf rooms, but if it goes >2 hours it's no longer a meeting and qualifies as a guest pass at our daily rate. Keeps it nice and simple for everyone to understand! -Alex On Sun,

Re: [Coworking] Re: Small town spaces

2018-10-11 Thread Alex Hillman
Liz: if you haven't already, reach out to Anne Kirby from the Candy Factory in Lancaster! She ran the first statewide coworking conference in PA earlier this year and it was awesome (also mostly attended by folks in small towns - major city representation was the VAST minority, it was awesome).

Re: [Coworking] Re: "Coworking" vs. "Co-working"

2018-10-06 Thread Alex Hillman
YES! And I’ve updated doescoworkinghaveahyphen.com to include the announcement from AP. :) On Oct 6, 2018, 11:58 AM -0400, Ky Ekinci (Office Divvy ™) , wrote: > > This discussion about coworking vs. co-working really concludes now with the > AP Stylebook's acknowledgement/announcement! > >

Re: [Coworking] Opening a Space, have many questions!

2018-10-01 Thread Alex Hillman
e a space? as you can see lots of questions! > > Em terça-feira, 4 de setembro de 2018 12:30:39 UTC-3, Alex Hillman > escreveu: >> >> *How did you market to begin growing your community?* >>> >> >> Your best "marketing" will be direct invitations,

Re: [Coworking] Use of Space After Hours

2018-09-27 Thread Alex Hillman
We also communicate ourselves as staffed during biz hours. Members are almost always there before and after we are "open" but we can't guarantee it. We set up a process for earning trust and getting a key, which allows for re-entry after hours. The important part with our process is that it

Re: [Coworking] Opening a Space, have many questions!

2018-09-24 Thread Alex Hillman
> > Reached out the regulars and they all responded the reason they enjoy our > meetups is meeting working professionals at our networking events. Sounds like what you're doing is working! Keep it up, and keep that feedback loop open with your members :) -- *The #1 mistake in

Re: [Coworking] What's your bandwidth?

2018-09-18 Thread Alex Hillman
In my experience, 100 mbs up and down *should* be ample for most users. 30 people with ~2ish devices each should be fine. We have 150 down/120 up for over 150 users and *never* run into bandwidth issues, even when lots of people are streaming videos, downloading large files, doing big dropbox

Re: [Coworking] Opening a Space, have many questions!

2018-09-13 Thread Alex Hillman
much on looking for more people. I re-read all your responses > probably twice a day, I know I can build this. Thanks again! > > > > > On Friday, September 7, 2018 at 10:47:40 AM UTC-7, Alex Hillman wrote: >> >> I'm trying my best to figure out that my "onramps"

Re: [Coworking] Nice to "virtually" meet you guys!

2018-09-13 Thread Alex Hillman
Hey Margo, welcome! I'm a huge fan of online community building, it's always been a large component of what we do at Indy Hall and more than 50% of our members almost *exclusively* interact online. I took a peek ta your website and it looks like you've created something pretty cool! Is there any

Re: [Coworking] Opening a Space, have many questions!

2018-09-07 Thread Alex Hillman
> > I'm trying my best to figure out that my "onramps" are as accessible as > possible but I feel that it isn't. Maybe it relies too much on when I can > host an event and people might lose interest. I have a coworking meetup > tonight at wework and hopefully if all goes well I can have someone

Re: [Coworking] What to do when someone gives 30 day notice and then doesn't move out?

2018-09-07 Thread Alex Hillman
back on > that and to make sure expectations are clear in the beginning. We have had > several other issues with this member so I want to make sure we are very > clear as they have been one of our more difficult members (this situation > aside). > > On Thursday, September 6, 2018 at 3:23:

Re: [Coworking] Pandora stations for coworking space

2018-09-07 Thread Alex Hillman
I’m a strong advocate for music playing softly in common areas and depending on the design details of the space, some (but not all) work areas too. In environments where people intend and desire to interact with one another, a little bit of music helps a LOT to break the silence that otherwise

Re: [Coworking] What to do when someone gives 30 day notice and then doesn't move out?

2018-09-06 Thread Alex Hillman
If the question is “what do I say” then the big question is...what have you already said? “I’m not sure what to say to them” makes me think...no conversation has been had about this yet? Before invoking policy, I always start by trying to understand the context and figure out what’s going on.

Re: [Coworking] Opening a Space, have many questions!

2018-09-04 Thread Alex Hillman
> > *How did you market to begin growing your community?* > Your best "marketing" will be direct invitations, in two forms. 1 - you reaching out to specific people and inviting them to come, and 2 - you encouraging your existing members to do the same! Also, don't feel like everything needs to

Re: [Coworking] Re: Nonprofit Memberships

2018-08-30 Thread Alex Hillman
“If they are chosing you because you are the cheapest, the relationship is based on exploitation and that's no way to start a relationship.” 10% this. Nonprofits or not, people who want special treatment (startups are notorious for this too) are not a healthy target for a sustainable

Re: [Coworking] Hosting a feedback session

2018-08-21 Thread Alex Hillman
ent > members. > > > On Tue, Aug 21, 2018, 11:31 AM Alex Hillman, > > wrote: > > > Just to make sure I understand the question, are you trying to get > > > interest from your existing members, or from new prospective members (or > > > both)? >

Re: [Coworking] Projector VS TV/ LED Screens

2018-08-21 Thread Alex Hillman
TVs are great for meeting rooms - they're almost always on sale. I think we got 42" TVs for our meeting rooms for like...$250/each. But TV's but aren't great for groups larger than 8-10 peopleunless you're buying giant 70" TVs, which generally start at more than $1500 each to get decent

Re: [Coworking] Hosting a feedback session

2018-08-21 Thread Alex Hillman
Just to make sure I understand the question, are you trying to get interest from your existing members, or from new prospective members (or both)? -- *The #1 mistake in community building is doing it by yourself.* Better Coworkers: http://indyhall.org Weekly Coworking Tips:

Re: [Coworking] Re: To build offices or not?

2018-08-07 Thread Alex Hillman
> > Gotta wonder how Indy Hall does it? Some kind of magic! Not magic. Just a relentless focus on creating value that has nothing to do with desks :) -Alex -- *The #1 mistake in community building is doing it by yourself.* Better Coworkers: http://indyhall.org Weekly

Re: [Coworking] Coworking Investors?

2018-08-03 Thread Alex Hillman
> time. Thank you! > > Sincerely, > Richard > > On Thu, Aug 2, 2018 at 3:04 PM, Alex Hillman > wrote: > >> Hey Heather, >> >> Let's start by putting my bias out front: I'll do almost anything to >> avoid having an "investor" involved

Re: [Coworking] Coworking Space Founders- How much does it cost to start a space?

2018-08-02 Thread Alex Hillman
ill possible to get these information about the costs ? > > Cheers. > > Gaetan > > On Monday, January 31, 2011 at 4:43:07 PM UTC+1, Alex Hillman wrote: > > We shared a detailed "by the numbers" post for Indy Hall with Gigaom - and > > then on our own blog

Re: [Coworking] Coworking Investors?

2018-08-02 Thread Alex Hillman
Hey Heather, Let's start by putting my bias out front: I'll do almost anything to avoid having an "investor" involved, because I place a very high value on control. And not because I'm a control freak...but because I've learned the value/importance of being able to make long term decisions in

Re: [Coworking] Safe Power Supply

2018-07-23 Thread Alex Hillman
I've seen a full-site generator provide real value in parts of the world where power commonly goes out - usually in countries where that infrastructure is underdeveloped (eg India, Africa, some parts of south east Asia). That said, most places don't experience (or expect) these kinds of

Re: [Coworking] Non-profit vs for profit co-working spaces

2018-07-09 Thread Alex Hillman
Hi Cat, Can you say more about why you think the 501c3 status is needed for your programming model? In my experience, even with hybrid models, the value of having a 501c3 is to unlock certain funding opportunities...but I also think people grossly underestimate the wide range of funding sources

Re: [Coworking] Re: Self bar

2018-07-05 Thread Alex Hillman
This is great advice Matt. it reminds me that we currently host a “vending machine” from a company that serves fresh salads in jars. We thought it was weird but they literally can’t keep the fridge stocked fast enough! I put “vending machine” in quotes cuz it’s just a glass front fridge. The

Re: [Coworking] Corporate Partnership/Membership Package Help

2018-07-05 Thread Alex Hillman
Hey Kenzi - The best experiences I've had with sponsorships has come from doing a bit of research on the companies you want to reach out to first, and figure out what their priorities are. You can look at other events/programs that they sponsor, or even reach out to their sponsorship/marketing

Re: [Coworking] Information+Co-working space = Gold

2018-06-25 Thread Alex Hillman
Hey Mike, If I were in your shoes, I'd be connecting directly to *members* of coworking spaces more than trying to convince operators of the value. If you can get the MEMBERS to ask for it, and there's minimal overhead for the space operator, you go from having a vague, conceptual offer (which is

Re: [Coworking] Information+Co-working space = Gold

2018-06-25 Thread Alex Hillman
I'm super into this too - similar to what Tony suggested about having the IC trained in connecting people to *people* rather than simply information. Talented coworker staffers already serve this role, sometimes in less formal ways and other times with more formal practices

Re: [Coworking] Re: Becoming a Community Manager

2018-06-22 Thread Alex Hillman
This past month I was asked to do a new talk about our recently revamped hiring process, which included lots of details about who we looked for, what they're expected to do, and how we structure the position. The talk is recorded, and all of the written resources are downloadable too!

Re: [Coworking] Re: Mail for your members

2018-06-19 Thread Alex Hillman
I'm also very interested in an app that helps us notify/remind our members when they get mail. Our biggest problem is people not knowing (or knowing and then forgetting) that they have mail or packages to pick up. I've tried the other mailroom management apps for coworking spaces and apartment

Re: [Coworking] Re: Becoming a Community Manager

2018-06-13 Thread Alex Hillman
Welcome to the list, Elena! I especially noticed these two parts of your original post: > This coworking space is for around 250 people and I'm going to be the only > community manager there > I only know that customer service is something I enjoy. My biggest recommendation is to practice

Re: [Coworking] Re: Do I need to get a commercial dishwasher?

2018-06-11 Thread Alex Hillman
This caught me off guard when we renovated our most recent space too, I think since our past buildings were mixed-use and this was our first purely commercial building. The ADA laws are around the counter height, not the dishwasher itself. But because the ADA counter height is a bit lower than

Re: [Coworking] Coworking Space Progress Report

2018-06-06 Thread Alex Hillman
Who exactly would this report be for? A boss or manager? And owner or an investor? Someone else? On Jun 6, 2018, 9:16 AM -0400, coworkingspace@gmail.com, wrote: > Hello, > > Does anyone have a template for a weekly or monthly report that covers the > progress of the coworking space during 

Re: [Coworking] Re: Sponsors

2018-06-06 Thread Alex Hillman
Big +1 to all of the tips Hector mentioned. One of my most popular podcast episodes is specifically about that last part, looking for ways to make sure the sponsor is encouraged to be active in the community in some way. It's far too common to view

Re: [Coworking] A Newly Opened Creative Coworking Space

2018-06-04 Thread Alex Hillman
Realtalk: most people don't want to be educated about a new concept. They have a busy day, full of annoying problems. Your job is to figure out which ones you're best suited to solve, and which groups of people you're best suited to solve them for. So rather than trying to educate people on this

Re: [Coworking] Staff and daily tasks

2018-06-01 Thread Alex Hillman
You don't *need* staff. More on that in a second. We recently onboarded our newest teammate and here's a collection of the "tasks" and responsibilities we broke down for her to learn during onboarding. Funny enough, we never had all of this written down before a few months ago, so hopefully this

Re: [Coworking] Re: Price Increases - Notice Given? Grandfather Members? Other advice?

2018-06-01 Thread Alex Hillman
Lotsa good advice in here! A few notes from an old head: *If you're considering raising your rates, do it.* Don't wait for someone else to give you permission, or for the time to be "right." *We give everyone a generous window of being grandfathered in the old rates. *3 months is good. 6 months

Re: [Coworking] Customers asking for discount or "gracious price" or free on space rental for events

2018-05-30 Thread Alex Hillman
nd St (@Broadway) > *CENTRAL: Culver City* | 9415 Culver Blvd (@Main St) > *EAST: Downtown LA* | 529 S Broadway (@Pershing Sq) > *NORTH: Pasadena* | 680 E. Colorado, Ste 180 (b/w Lake and Los Robles) > *SOUTH: Long Beach* | 309 Pine Ave (@Broadway) - opening Summer 2018 > > On

Re: [Coworking] Customers asking for discount or "gracious price" or free on space rental for events

2018-05-30 Thread Alex Hillman
*"never lower your price, increase your value"* This is the best advice. Joanne, you've got a burn rate now, so you want to get butts in seats. It's a little like going grocery shopping hungry .

Re: [Coworking] Customers asking for discount or "gracious price" or free on space rental for events

2018-05-30 Thread Alex Hillman
Everything Pat said. You reap what you sow. Hosting other people's events in your space is a very weak, slow lead generator. We have strategically given away space to people we proactively wanted to do things with: eg supporting an existing members' new meetup, or doing a special crossover

Re: [Coworking] Re: WiFi HW recommendations

2018-05-17 Thread Alex Hillman
What kind of problems, can you be more specific? -Alex On Thu, May 17, 2018 at 3:05 PM Marnee Chua wrote: > We just recently upgraded our ubiquiti access points and have been having > some problems with the new software, anyone experiencing the same thing? > > On Tuesday,

Re: [Coworking] Re: Impact of Coworking in a Business Center

2018-05-16 Thread Alex Hillman
There's a couple of interesting things in this thread I've been wanting to reply to. *"They say "coworking is good for big cities, in our 300,000 > populated city it will not work. I don't think it is true."* I totally agree with you. A couple of weekends ago I was a part of the first

Re: [Coworking] Do you usually running 24/7? how do you control the security issue?

2018-05-15 Thread Alex Hillman
There's lots of tech to help with security and access control. And from what I've seen, the exact needs to keep a space safe (and more importantly, the people and their belongings inside it) vary a LOT depending on the building you're in, the area/neighborhood, and your own internal culture. In

Re: [Coworking] Re: Free webinar about hiring for your coworking space TODAY at 1pm eastern

2018-05-11 Thread Alex Hillman
Coworking Tips: http://coworkingweekly.com My Audiobook: https://theindyhallway.com/ten On Fri, May 11, 2018 at 6:26 AM, <hub30cow...@gmail.com> wrote: > awww. missed this when would this happen again ? > > > On Wednesday, May 9, 2018 at 2:25:12 PM UTC+1, Alex Hillman wrote: >>

[Coworking] Free webinar about hiring for your coworking space TODAY at 1pm eastern

2018-05-09 Thread Alex Hillman
Finding great people for your team is tough in any industry, but staffing a coworking space is extra tricky. Most potential candidates have never run a coworking space before, and many or most of the spaces I've talked to struggle with staff retention. In today's 1 hour talk + Q I will share

Re: [Coworking] How are costs and prices determined for coworking spaces?

2018-04-30 Thread Alex Hillman
Hey Edward! A couple of tips: 1 - don't price based on square footage. Obviously making sure that your income exceeds your per square foot expenses, but I highly recommend decoupling your revenue potential from the physical size of the space as early as possible. 2 - try to shoot for 3-5

Re: [Coworking] Re: Who wants to test the new Coworking Visa platform?

2018-04-19 Thread Alex Hillman
This is one of the most exciting things to come out of OpenCoworking in a long time. I'm am SO excited about this. Thank you for leading this initiative! -- *The #1 mistake in community building is doing it by yourself.* Better Coworkers: http://indyhall.org Weekly Coworking

Re: [Coworking] Co-learning and co-living

2018-04-15 Thread Alex Hillman
I highly recommend talking to Aaron Schaap about the Colearning program he's been running for several years now: http://workthefactory.com/colearning/ A ways back gave my $0.02 on an episode of my

Re: [Coworking] Rural Coworking: Raise Your Hands!

2018-04-12 Thread Alex Hillman
Congrats on 6 years!  -- *The #1 mistake in community building is doing it by yourself.* Better Coworkers: http://indyhall.org Weekly Coworking Tips: http://coworkingweekly.com My Audiobook: https://theindyhallway.com/ten On Thu, Apr 12, 2018 at 4:39 PM, lhtorres

Re: [Coworking] Re: We are setting up a podcast studio. Any advice?

2018-04-12 Thread Alex Hillman
Trevor's advice is rock solid. You can go CRAZY with recording equipment, but a lot of it comes down to your goals. I also have the weird perspective of having had a brief career in audio engineering when I was a lot younger, so I learned a lot about how to suss out the best on a budget. We don't

Re: [Coworking] Selling membership on credit

2018-04-05 Thread Alex Hillman
I've never personally seen coworking offered on a credit system like this, at least not first-party through the coworking space. Payment is due at the start of each membership period (generally monthly). I HIGHLY recommend setting up an auto-debit option so that you're not chasing invoices every

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