-Caveat Lector-

Surveillance company moving hub to Denver

http://denver.bcentral.com/denver/stories/2001/06/18/story8.html

Amy Bryer
Business Journal Staff Reporter

NICE Systems, a global recording and surveillance company based in Israel,
is consolidating most of its North American offices into one on 17th Street
in the Manville Plaza.

NICE engineers, manufactures and markets recording devices used in call
centers, banks, air traffic control towers and government buildings. It has
the government contract for all Federal Aviation Administration towers and
its equipment is used in air traffic towers in all countries except four,
said George McDonough, NICE director of sales in Denver.

It also creates the recording devices for 50 percent of the call centers in
the country that let callers know their conversation may be recorded for
accuracy or security reasons.

In May, NICE was chosen by the U.S. Federal Bureau of Prisons to provide
video surveillance and recording for nine prisons.

The company's roots are in the Israeli Defense Force. The engineers for the
Israeli Army developed recording devices that were more compact than their
predecessors and could be used to monitor radio frequencies while riding in
the back of Humvees. When the engineers left the Army in the early 1980s,
they decided the technology could be sold commercially and they founded NICE
in 1986.

Ten years later, NICE went public on the Nasdaq under the symbol NICE.

Last year, NICE purchased two Denver companies, CenterPoint Solutions and
Stevens Communications, and plans to close three offices -- Vancouver,
British Columbia; Sunnyvale, Calif.; and Atlanta. It will be moving customer
care, research and development and professional services into the
30,000-square-foot Denver office, leaving one other research and development
office in San Diego.

Denver will be one of two key hubs for the company in North America -- the
other being the U.S. headquarters in Secaucus, N.J. NICE has about 35
workers in Denver and will add about 50 to 60 more.

"We'll be rebuilding our team in Denver which is a high-tech arena,"
McDonough said. "There have been a lots of layoffs and we hope to capitalize
on it."

In a recent report by Goldman Sachs and Co. Investment Research, NICE was
downgraded and investors told to remain cautious. Weaker spending was
expected to negatively affect NICE results in the coming quarters, according
to the report. NICE decreased its revenue projections for the year from $153
million to between $125 million and $135 million, but Goldman Sachs predicts
revenue will be closer to $123 million.

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