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Sunday, Feb. 14, 1999
Williamsburg woman is ruler -- for now -- of hundreds of Web sites

By Peter Dujardin
Daily Press

WILLIAMSBURG - Ask Gilinda Rogers why she has amassed 667 Web addresses
-- and counting -- and she gives any number of reasons:

She bought CoxCable.com and CoxCommunications.com hoping to save her
tiny cable news show.

She bought Eve.com and Gwen.com to teach her young daughters a thing or
two about the Internet.

She bought TheSuperstation-.com to meet Ted Turner.

As she goes grocery shopping, shuttles Eve and Gwen to school and visits
with friends, Rogers keeps a pen and pad handy: A new "domain name," or
Internet address, might pop into her head.

"I'll see something and I'll say, 'Hey, that's a really good idea.' And
I'll write a little note to myself."

When Rogers gets some free time -- usually early in the morning or late
at night -- she logs onto her living room computer and goes to her
favorite site: the Internet Network Information Center, or InterNIC, the
official domain name registration center.

If the names are available, Rogers buys them -- at $70 a pop -- just as
she did last week when she bought her latest, "greedylaw-yer.com." She
may use it, she says, to post ads and information from personal injury
lawyers with a sense of humor. "I already had greedylawyers.com, but
somehow I missed greedylawyer.com," she says. "I think that's a really
good one, too."

Fun, but no hobby.

It's a 60 hour-a-week job that Rogers hopes will pay off as her company,
U-Surf.com, develops the names into Web sites and sells advertising on
them. She believes the 300 or so "best of" and "best in" sites -- such
as "bestofNYC.com," "bestofAtlanta.com" and "bestof-Richmond.com" --
have the most promise. Judging by her meeting last month with some
venture capitalists in Denver, she may be right.

"My husband used to say I should get a real job," she says. "He doesn't
think that anymore."

She's been through numerous negotiations in the past year. Some have
been amicable, as with a California beauty supply company that paid a
pretty penny for Eve.com. Others have been heated, as with Cox
Communications, which brought five Atlanta lawyers (at least she thinks
they were all lawyers) to her Williams-burg house last summer.

The latest brouhaha erupted last month, with Denbigh Toyota.

Butch Capps, the dealership's general manager, said the company had been
posting "generic" pages on regional Toyota sites over the past few
years. But he wanted a stronger Web presence, a place to post
information and feature the latest car and service deals. So he picked
the simplest name he could think of: "denbightoyota.com."

"If someone's passing by, and goes home to look it up, that's what
they're going to type in," Capps says.

Too late. Rogers already owned it. She had bought it a month earlier
after thinking back to how tough it was, in her days as a radio
saleswoman, to sell to the dealership.

"Thanks, but we have all the ads we need," she recalled Denbigh Toyota
saying. Now, she thought, she has some leverage.

"It's like buying land where you know they're going to build a factory,"
she explains. "Of course you're going to want to help them build it."

Capps wants the name back, but Rogers says she'll give it up only if
Denbigh Toyota agrees to a three-year deal, either to advertise on one
of her other Web sites or pay her company to develop it. (Capps said she
wanted to charge $30,000 for three years, though Rogers says she'd be
willing to part with the name after three years of Web development at
the basic rate of $550 a year.)

"I'm more than willing to do business with them," she says. "But this is
first-come, first-served."

Capps won't pay, whatever the cost. On principle, he says, he'd rather
take her to court for violating his "common law" trademark. He'll even
use a different name before paying her, he says.

"This is coercion," Capps says. "This is something that should, by all
reason and by all logic, be available to us, and it's been secured by
someone outside, someone with no ties to Toyota or Denbigh, solely for
their own benefit. It's wrong."

Some lawyers say Capps would have a strong legal case. In the meantime,
all Rogers has to do is keep renewing it once every two years.

Rogers, 39, is a longtime entrepreneur. Her father, former Williamsburg
mayor and current Councilman Gil Granger, owned two radio stations. From
him, she "learned how to figure out mortgage payments before I learned
my multiplication tables."

She's been the queen of some off-beat jobs. In 1981, at 21, she bought
land on Pocahontas Trail with what she says was her own money and built
the Wiener-In restaurant. She sold it shortly thereafter and bought a
Williamsburg camera store, and sold it. Then, in 1988, she became a
souvenir seller -- soon to be promoted to general manager -- for her
father's minor league baseball team, the Peninsula Pilots, in Hampton.

Some people accused her of running the team into the ground, and even
she admits she didn't know the first thing about baseball. After some
news stories criticized her management, she learned, in a statement from
her father, that she had "resigned."

Then it was off to Europe, where she spent time "seagulling," hopping
port to port to meet Navy boyfriend Steve Rogers, now her husband.

When they returned to the States, she became a saleswoman at her
father's radio station, WMBG. And in 1994 -- upset with how the local
press covered a Williamsburg child molestation -- she founded her own TV
show, "First News," to cover Williamsburg, James City and York County.
Then, "from money I earned working hard," she says, she bought one of
her father's stations, WPTG.

Rogers says she "didn't know anything about the Internet" until two
years ago. She had an account with America Online, but that was about
it.

While flipping through the paper, she came across an ad for "wmbg.com,"
a Web site devoted to Williamsburg and wondered whether the site's owner
was trying to cash in on the radio station's good name. He told her she
could have it -- for $70,000.

She was mad at first, but then realized: "If you can't beat 'em, join
'em." Still, her goal, she says, has never been to sell the names, but
to "help companies with their marketing."

In March 1997, she bought her first domain name, "localnews.-org" and by
last fall had 200-some names. She has hired five Web developers --
including a former cameraman from her old TV station -- and developed 74
of the names into Web sites.

She taps into the large pool of people who mistakenly wander into her
sites looking for something else. "TheThrillPark.com," for example,
attracts lots of ads from Kentucky companies making their pitch to the
2,000 visitors trying to reach "ThrillPark.com," the official site of a
Kentucky amusement park.

Similarly, she expects "TheSu-perstation.com" to capitalize on people
looking for "super-station.com," Turner Broadcasting System's site. (She
insists, however, that her initial motive was simply to trade the name
for a chance to meet Ted Turner.)

Last fall, in what may very well have been her smartest move, she bought
about 300 "best of" city and state sites, where she hosts online
contests about the best pizza joints and jazz bars in town. She has
begun developing those sites, and the talks with the venture capitalists
may push it even faster.

However the negotiations go, she hopes they will go better than her
dealings with Cox.

Hearing in early 1997 that Cox was coming to the market, Rogers says she
bought CoxCable.com and CoxCommunications.com to show she was "part of
the team." She planned to give them up, she says, in return for Cox
keeping her TV show in their lineup.

Instead, Cox dropped her show, Rogers says, and she soon began posting
"complaint forms" on her Cox sites. Visitors -- some 6,000 people since
last summer -- haved filled them out, checking off items that described
their conversations with Cox officials. "Cursed at me," "hung up on me,"
"didn't have a clue," were among the options.

Asked why she would do such a thing, Rogers insists it wasn't for spite.
"Don't you think people should get good service*" she asks. Once she had
the names of thousands of complaining customers, though, she admits she
didn't really know what to do with them.

Cox finally got wind of what was happening early last year and began
sending her letters. It argued the company, as holder of the Cox
trademark, rightfully owned the domain names. The company wanted the
names so it could automatically re-route visitors to www.cox.com, the
official Cox site.

"This has confused our customers," says Cox lawyer Leslie Spasser.

Last summer, Spasser's colleagues in Atlanta paid a visit. They talked
to her for hours, Rogers says, and offered $40,000 for the names. (Cox
won't confirm that figure). Rogers says she declined the offer, however,
thinking it might be a setup: They could later sue her for trying to
"hold them hostage."

"The whole thing's been keeping me awake at night," Rogers says.

What she wanted, Rogers maintains, was not unreasonable: She wanted them
to do business with her --either by advertising or using her for Web
development.

But Spasser says Rogers made "unreasonable demands" and that she wanted
a "bounty" for the names. Later, the strongly worded letters continued:

"Please consider this your last opportunity -- after many months of
stonewalling -- to resolve the matter," Spasser wrote on Jan. 26. "If
this matter is not resolved expeditiously and equitably, Cox will have
no choice but to exercise its rights in court."

Now, Rogers says, she has nearly resigned to dropping all conditions and
selling the names to Cox for $220 -- the price she paid for buying and
developing them. She has already done away with the complaint form and
transparently passes visitors to the official site.

If only all her deals could be like the one with Calla Beauty, a
California company.

It wanted "Eve.com" --the name Rogers registered for her daughter.

Since Eve is too common a name to trademark, there were no legal issues.
Instead, the company used charm.

Less than a week after the company's first call, Rogers and her
daughters were on a plane to the West Coast for an all-expenses paid,
whirlwind tour of Southern California, including a couple of days at
Disneyland.

Then they hashed out a deal. Rogers gave up the name in return for three
things: a promise that her daughter could keep using the "[EMAIL PROTECTED]"
e-mail address; a promise that the name wouldn't be resold to a porn
site; and a hefty interest-bearing college fund for her daughter.

"It was less than $50,000," Rogers says. "But I have no doubt that Eve
will be going to college."

Now, when friends, family or even newspaper reporters ask the 8-year-old
how she made out, she has a ready response her mother taught her:

"I made a killin' on the Inter-net."

Peter Dujardin can be reached at 247-4749 or by e-mail at
[EMAIL PROTECTED]
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Aloha, He'Ping,
Om, Shalom, Salaam.
Em Hotep, Peace Be,
Omnia Bona Bonis,
All My Relations.
Adieu, Adios, Aloha.
Amen.
Roads End
Kris

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