Package: hplip Version: 3.12.6-3 Followup-For: Bug #663959 Dear Maintainer, *** Please consider answering these questions, where appropriate ***
* What led up to the situation? My HP LaserJest P1005 stop working after Wheezy upgrade * What exactly did you do (or not do) that was effective (or ineffective)? Did firmware upload because this problem happened before when I upgrade Lenny to Sqeeze. I ran 'sudo hp-firmware'. * What was the outcome of this action? The printer works again. * What outcome did you expect instead? *** End of the template - remove these lines *** -- Package-specific info: HP Linux Imaging and Printing System (ver. 3.12.6) Dependency/Version Check Utility ver. 15 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version Saving output in log file: /etc/apt/hp-check.log Initializing. Please wait... warning: debian-testing version is not supported. Using debian-6.0.5 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 3.2.0-3-amd64 #1 SMP Mon Jul 23 02:45:17 UTC 2012 GNU/Linux Host: theblue Proc: 3.2.0-3-amd64 #1 SMP Mon Jul 23 02:45:17 UTC 2012 GNU/Linux Distribution: debian testing ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.12.6 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for debian distro testing version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.12.6 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip-doc/HTML icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=yes gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=yes foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.12.6 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=yes hpijs-only-build=no lite-build=no udev-acl-rules=yes udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no Current contents of '/var/lib/hp/hplip.state' file: Plugins are not installed. Could not access file: No such file or directory Current contents of '~/.hplip/hplip.conf' file: [installation] version = 3.12.6 date_time = 08/12/12 19:03:04 [last_used] device_uri = "hp:/usb/HP_LaserJet_P1005?serial=BB03QHK" printer_name = working_dir = . [settings] systray_visible = 0 systray_messages = 0 [commands] scan = /usr/bin/xsane -V %SANE_URI% [refresh] rate = 30 enable = false type = 1 [polling] enable = false interval = 5 device_list = [fax] voice_phone = email_address = [upgrade] notify_upgrade = false last_upgraded_time = 1344764338.7178 pending_upgrade_time = 0 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment> -------------------------- | External Dependencies | -------------------------- gs Ghostscript REQUIRED 7.05 9.05 OK - network Network-wget OPTIONAL - 1.14 OK - dbus DBus REQUIRED - 1.6.2 OK - scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK - policykit Admin-Policy-framework OPTIONAL - 0.105 OK - xsane SANE-GUI OPTIONAL 0.9 0.998 OK - cups CUPS REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running' ------------------------- | General Dependencies | ------------------------- reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK - libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK - pil Python-Image-Lib OPTIONAL - 1.1.7 OK - error: pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.3 MISSING 'pyqt4-dbus needs to be installed' error: libjpeg JPEG-Lib REQUIRED - - MISSING 'libjpeg needs to be installed' libpthread POSIX-Threads-Lib REQUIRED - 2.13 OK - python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK - error: python-devel Python-SDK REQUIRED 2.2 2.7.3 MISSING 'python-devel needs to be installed' pyqt4 Python-Qt4 REQUIRED 4.0 4.9.3 OK - cups-devel CUPS-SDK REQUIRED - 1.5.3 OK - error: sane-devel SANE-SDK REQUIRED - - MISSING 'sane-devel needs to be installed' error: libusb USB-Lib REQUIRED - 1.0 MISSING 'libusb needs to be installed' sane Scan-Lib REQUIRED - - OK - error: cups-image CUPS-Image-Lib REQUIRED - 1.5.3 MISSING 'cups-image needs to be installed' libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK - python-xml Python-XML-Lib REQUIRED - 2.1.0 OK - python-notify Desktop-notifications OPTIONAL - - OK - ---------------------- | Python Extentions | ---------------------- cupsext CUPS-Extension REQUIRED - 3.12.6 OK - pcardext PhotoCard-Extension REQUIRED - 3.12.6 OK - hpmudext IO-Extension REQUIRED - 3.12.6 OK - ----------------------- | Scan Configuration | ----------------------- hpaio HPLIP-SANE-Backend REQUIRED - 3.12.6 OK 'hpaio found in /etc/sane.d/dll.conf' scanext Scan-SANE-Extension REQUIRED - 3.12.6 OK - ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ error: Failed to get Scanners information. -------------------------- | DISCOVERED USB DEVICES | -------------------------- No devices found. --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- HP_LaserJet_P1005_2 ------------------- Type: Printer Device URI: hp:/usb/HP_LaserJet_P1005?serial=BB03QHK PPD: /etc/cups/ppd/HP_LaserJet_P1005_2.ppd PPD Description: HP LaserJet p1005, hpcups 3.12.6, requires proprietary plugin Printer status: printer HP_LaserJet_P1005_2 is idle. enabled since Sun 12 Aug 2012 06:43:16 PM KST ready to print [01mHP Linux Imaging and Printing System (ver. 3.12.6)[0m [01mSystem Tray Status Service ver. 2.0[0m Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. /usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:127: RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK set_interactive(1) error: Required plug-in status: Not installed error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_P1005?serial=BB03QHK error: Device not found error: Communication status: Failed -------------- | PERMISSION | -------------- error: groups user-groups Required - - MISSING ['lp', 'lpadmin'] ----------- | SUMMARY | ----------- Missing Required Dependencies ----------------------------- error: 'python-qt4-dbus' package is missing/incompatible error: 'libjpeg62-dev' package is missing/incompatible error: 'python-dev' package is missing/incompatible error: 'libsane-dev' package is missing/incompatible error: 'libusb-1.0.0-dev' package is missing/incompatible error: 'libcupsimage2' package is missing/incompatible error: 'libcupsimage2-dev' package is missing/incompatible Missing Optional Dependencies ----------------------------- None Total Errors: 10 Total Warnings: 0 Re-run 'hp-check --fix' command to prompt and fix the issues. Done. -- System Information: Debian Release: wheezy/sid APT prefers testing APT policy: (900, 'testing'), (800, 'unstable'), (700, 'stable'), (500, 'testing-proposed-updates') Architecture: amd64 (x86_64) Kernel: Linux 3.2.0-3-amd64 (SMP w/2 CPU cores) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Versions of packages hplip depends on: ii adduser 3.113+nmu3 ii coreutils 8.13-3.2 ii cups 1.5.3-2 ii hplip-data 3.12.6-3 ii libc6 2.13-35 ii libcups2 1.5.3-2 ii libdbus-1-3 1.6.2-2 ii libhpmud0 3.12.6-3 ii libsane 1.0.22-7.3 ii libsane-hpaio 3.12.6-3 ii libsnmp15 5.4.3~dfsg-2.5 ii libssl1.0.0 1.0.1c-4 ii libusb-1.0-0 2:1.0.12-2 ii lsb-base 4.1+Debian7 ii policykit-1 0.105-1 ii printer-driver-hpcups 3.12.6-3 ii python 2.7.3-2 ii python-dbus 1.1.1-1 ii python-gobject-2 2.28.6-10 ii python-imaging 1.1.7-4 ii python-pexpect 2.4-1 ii python-reportlab 2.5-1.1 ii python2.7 2.7.3-2 ii wget 1.14-1 Versions of packages hplip recommends: ii avahi-daemon 0.6.31-1 ii sane-utils 1.0.22-7.3 Versions of packages hplip suggests: pn hplip-doc <none> pn hplip-gui <none> ii python-notify 0.1.1-3 pn system-config-printer <none> -- Configuration Files: /etc/hp/hplip.conf changed: [hplip] version=3.12.6 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip-doc/HTML icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv [configure] network-build=yes libusb01-build=no pp-build=yes gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=yes foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.12.6 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=yes hpijs-only-build=no lite-build=no udev-acl-rules=yes udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no -- no debconf information -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". 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