On Sun, 25 Jul 2010 01:30:06 +0100
Ben Hutchings b...@decadent.org.uk wrote:
reportbug does have a GUI (Gtk-based) and a desktop file, but the GUI
requires python-gtk2 and python-vte which the reportbug package only
suggests. Maybe the GUI code and desktop file should be moved to a new
Hi all,
On Sun, Jul 25, 2010 at 10:53, Neil Williams codeh...@debian.org wrote:
On Sun, 25 Jul 2010 01:30:06 +0100
Ben Hutchings b...@decadent.org.uk wrote:
reportbug does have a GUI (Gtk-based) and a desktop file, but the GUI
requires python-gtk2 and python-vte which the reportbug package
On Sun, 25 Jul 2010 10:59:34 +0200
Sandro Tosi mo...@debian.org wrote:
SMTP send failure: (550, 'No valid sender found in the From:,
Sender: and Reply-to: headers'). Do you want to retry (or else save
the report and exit)??
it seems highly unlikely, given the GTK+ UI it's just a
On Thu, 22 Jul 2010 10:29:20 -0700, Don Armstrong d...@debian.org
wrote:
Perhaps not, but it's literally the very first thing listed on
http://www.debian.org/Bugs/Reporting
which is linked from http://www.debian.org and the first result for
reporting bugs in debian, and the second for debian
On Thu, 22 Jul 2010 16:55:03 -0700, Don Armstrong d...@debian.org
wrote:
All reportbug requires is that you can connect to bugs.debian.org:587.
You don't need anything else to be working at all.
For a lot of bigger installation, even this is expected too much.
You'll get that connection via a
On Fri, 23 Jul 2010 10:26:47 +1000, Brian May
br...@microcomaustralia.com.au wrote:
(curiously port 587 is blocked on some networks at work - might see if
I can get that changed)
A lot of companies don't want their employees to send out mail without
going through their corporate mail servers for
On Sat, 24 Jul 2010 18:03:04 -0500, Ron Johnson
ron.l.john...@cox.net wrote:
On 07/24/2010 02:06 PM, Holger Levsen wrote:
And then there is the (nowadays perceived) problem that reportbug needs a
working MTA setup or at least outgoing traffic on port 25/587. Both ports are
blocked on almost all
Hi all!
Well, although I for myself like reportbug, IMO for new and unexperienced
users it is too difficult. I am helping often unexperienced users with debian,
and get a lot of feedback. As a better way for those users I think, the kind
of webinterface, which is kde using is the better and
On Sun, 25 Jul 2010, Marc Haber wrote:
On Thu, 22 Jul 2010 10:29:20 -0700, Don Armstrong d...@debian.org wrote:
What would probably be useful is if people like your friend who
didn't know about reportbug first were asked what steps they'd take
(or actually did take) to try to report bugs in
On Sun, 25 Jul 2010, Marc Haber wrote:
From where does reportbug obtain that information? How does it cope
with corporate installations where the only means of submitting mail
from a regular workstation is Notes or MAPI?
Let's not make perfect the enemy of the good; there are all kinds of
On Sun, Jul 25, 2010 at 05:10:37AM -0700, Don Armstrong wrote:
On Sun, 25 Jul 2010, Marc Haber wrote:
From where does reportbug obtain that information? How does it cope
with corporate installations where the only means of submitting mail
from a regular workstation is Notes or MAPI?
Hi,
On Sun, Jul 25, 2010 at 14:20, Stefano Zacchiroli z...@debian.org wrote:
On Sun, Jul 25, 2010 at 05:10:37AM -0700, Don Armstrong wrote:
On Sun, 25 Jul 2010, Marc Haber wrote:
From where does reportbug obtain that information? How does it cope
with corporate installations where the only
On Sun, 25 Jul 2010 05:06:14 -0700, Don Armstrong d...@debian.org
wrote:
Otherwise,
while I grant your point, I don't see what I can or should do about
it.
If I had a better idea, I would have written it down in the first
article.
Greetings
Marc
--
-- !! No
On Sun, 25 Jul 2010 13:19:15 +0200, Hans-J. Ullrich
hans.ullr...@loop.de wrote:
Well, although I for myself like reportbug, IMO for new and unexperienced
users it is too difficult. I am helping often unexperienced users with debian,
and get a lot of feedback. As a better way for those users I
clone 590214 -1
reassign -1 debbugs
retitle -1 create a web-based submission for use with reportbug and possibly
everything
severity -1 wishlist
block -1 by 590214
thanks
On Sun, 25 Jul 2010, Stefano Zacchiroli wrote:
That's why I've reported #590214. Would you like a similar
(actually,
Using libproxy could help here.
(Sorry for top post android)
Bastien
Le 25 juil. 2010 14:11, Don Armstrong d...@debian.org a écrit :
On Sun, 25 Jul 2010, Marc Haber wrote:
From where does reportbug obtain that information? How does it cope
with corporate installations...
Let's not make
Don Armstrong d...@debian.org writes:
On Sun, 25 Jul 2010, Marc Haber wrote:
You assume that users know that we're willing to take bug reports.
If you can come up with a good way to inform users of that without
annoying users who already know that, by all means do so. Otherwise,
while I
On Sun, Jul 25, 2010 at 11:03:08AM -0700, Russ Allbery wrote:
Don Armstrong d...@debian.org writes:
On Sun, 25 Jul 2010, Marc Haber wrote:
You assume that users know that we're willing to take bug reports.
If you can come up with a good way to inform users of that without
annoying users
On Sun, Jul 25, 2010 at 05:06:14AM -0700, Don Armstrong wrote:
On Sun, 25 Jul 2010, Marc Haber wrote:
You assume that users know that we're willing to take bug reports.
If you can come up with a good way to inform users of that without
annoying users who already know that, by all means do
On Sun, 25 Jul 2010 11:11:46 -0700
Steve Langasek vor...@debian.org wrote:
On Sun, Jul 25, 2010 at 11:03:08AM -0700, Russ Allbery wrote:
Don Armstrong d...@debian.org writes:
On Sun, 25 Jul 2010, Marc Haber wrote:
You assume that users know that we're willing to take bug
reports.
Hi Julien,
Am 25.07.2010 01:00, schrieb Julien Cristau:
On Sat, Jul 24, 2010 at 23:50:36 +0100, Ben Hutchings wrote:
On Sat, 2010-07-24 at 15:06 -0400, Holger Levsen wrote:
[...]
and b.) IMHO reportbug-ng should be installed by the default
desktop task.
Yes, if it supports bug scripts
Hi,
On Donnerstag, 22. Juli 2010, Don Armstrong wrote:
On Thu, 22 Jul 2010, Stefano Zacchiroli wrote:
So, point 2: are we *advertising* reportbug enough to our users?
Perhaps not, but it's literally the very first thing listed on
http://www.debian.org/Bugs/Reporting
which is linked from
On Sat, 2010-07-24 at 15:06 -0400, Holger Levsen wrote:
[...]
And then there is the (nowadays perceived) problem that reportbug needs a
working MTA setup or at least outgoing traffic on port 25/587. Both ports are
blocked on almost all my machines, so I still have not much bothered with
On Sat, Jul 24, 2010 at 23:50:36 +0100, Ben Hutchings wrote:
On Sat, 2010-07-24 at 15:06 -0400, Holger Levsen wrote:
[...]
and b.) IMHO reportbug-ng should be installed by the default
desktop task.
Yes, if it supports bug scripts properly now.
It doesn't. I'm still tempted to add
On 07/24/2010 02:06 PM, Holger Levsen wrote:
[snip]
And then there is the (nowadays perceived) problem that reportbug needs a
working MTA setup or at least outgoing traffic on port 25/587. Both ports are
blocked on almost all my machines, so I still have not much bothered with
reportbug. (I'd
Julien Cristau wrote:
On Sat, Jul 24, 2010 at 23:50:36 +0100, Ben Hutchings wrote:
On Sat, 2010-07-24 at 15:06 -0400, Holger Levsen wrote:
[...]
and b.) IMHO reportbug-ng should be installed by the default
desktop task.
Yes, if it supports bug scripts properly now.
It
On Vi, 23 iul 10, 02:51:36, brian m. carlson wrote:
On Fri, Jul 23, 2010 at 10:26:47AM +1000, Brian May wrote:
On 23 July 2010 10:03, brian m. carlson sand...@crustytoothpaste.net
wrote:
You can use smtphost reportbug.debian.org in the configuration file.
As for blocking direct
On Fri, Jul 23, 2010 at 1:55 AM, Don Armstrong d...@debian.org wrote:
On Fri, 23 Jul 2010, Brian May wrote:
On 23 July 2010 00:05, Stefano Zacchiroli z...@debian.org wrote:
1) I've been teaching him how to use reportbug [...]
Recently I have found reportbug and other bts tools rather
On Fri, Jul 23, 2010 at 09:23:12AM +0300, Andrei Popescu wrote:
On Vi, 23 iul 10, 02:51:36, brian m. carlson wrote:
On Fri, Jul 23, 2010 at 10:26:47AM +1000, Brian May wrote:
On 23 July 2010 10:03, brian m. carlson sand...@crustytoothpaste.net
wrote:
You can use smtphost
On Thu, Jul 22, 2010 at 05:26:52AM -0700, Russ Allbery wrote:
Having followed the Ubuntu bugs for many of my packages for several years
now, I think Debian's bug system is considerably more user-friendly than
Launchpad. It may not be as *pretty*, and it's not as easy to submit a
bug, but when
Stefano Zacchiroli writes (teaching users how to submit good bug reports):
So, point 2: are we *advertising* reportbug enough to our users?
In particular, I'm thinking about advertising in push mode rather
then in pull mode.
This approach, trying to make it easier to report bugs
On Thu, Jul 22, 2010 at 4:28 PM, Ian Jackson
ijack...@chiark.greenend.org.uk wrote:
Stefano Zacchiroli writes (teaching users how to submit good bug reports):
So, point 2: are we *advertising* reportbug enough to our users?
In particular, I'm thinking about advertising in push mode rather
On Thu, Jul 22, 2010 at 04:05:17PM +0200, Stefano Zacchiroli wrote:
So, point 2: are we *advertising* reportbug enough to our users?
In particular, I'm thinking about advertising in push mode rather
then in pull mode.
No, we obviosely do not. When staffing bothes in the past I
Andreas Tille andr...@an3as.eu writes:
On Thu, Jul 22, 2010 at 04:05:17PM +0200, Stefano Zacchiroli wrote:
So, point 2: are we *advertising* reportbug enough to our users?
In particular, I'm thinking about advertising in push mode rather
then in pull mode.
No, we obviosely do not.
On Do, 22 Jul 2010, Bjørn Mork wrote:
If you are still unable to find and use reportbug, then I doubt that you
are able to identify a bug and much less provide the information
required to actually fix it.
Agreed upon that. Typical example are Ubuntu bugs. I am subscribed to
the bug reports of
Le jeudi 22 juillet 2010 à 17:11 +0200, Bastien ROUCARIES a écrit :
Automated backtrace ala unbuntu will really ease the debian maintener job.
Since you don’t seem to be aware of it: full support for ddebs is mostly
waiting for a patch to dak.
Cheers,
--
.''`.
: :' : “Fuck you sir, don’t
On Thu, Jul 22, 2010 at 06:00:44PM +0200, Bjørn Mork wrote:
No, we obviosely do not. When staffing bothes in the past I regularly
asked people to report their problem and they had no idea how to do
(because they did not know reportbug) even if long term Debian users.
I believe it's
Stefano Zacchiroli z...@debian.org writes:
On Thu, Jul 22, 2010 at 06:00:44PM +0200, Bjørn Mork wrote:
No, we obviosely do not. When staffing bothes in the past I regularly
asked people to report their problem and they had no idea how to do
(because they did not know reportbug) even if
On Thu, Jul 22, 2010 at 5:35 PM, Andreas Tille andr...@an3as.eu wrote:
On Thu, Jul 22, 2010 at 04:05:17PM +0200, Stefano Zacchiroli wrote:
So, point 2: are we *advertising* reportbug enough to our users?
In particular, I'm thinking about advertising in push mode rather
then in pull
On Thu, Jul 22, 2010 at 6:11 PM, Norbert Preining prein...@logic.at wrote:
On Do, 22 Jul 2010, Bjørn Mork wrote:
If you are still unable to find and use reportbug, then I doubt that you
are able to identify a bug and much less provide the information
required to actually fix it.
Agreed upon
On 07/22/2010 11:42 AM, Bjørn Mork wrote:
[snip]
But this is not a problem you can solve. You cannot avoid requiring
some effort from users wanting to report a bug.
For some value of some effort.
MS Windows has a bug-reporting pop-up window that with the click of
a button sends traceback
On Thu, 22 Jul 2010, Stefano Zacchiroli wrote:
So, point 2: are we *advertising* reportbug enough to our users?
Perhaps not, but it's literally the very first thing listed on
http://www.debian.org/Bugs/Reporting
which is linked from http://www.debian.org and the first result for
reporting bugs
Ron Johnson ron.l.john...@cox.net writes:
On 07/22/2010 11:42 AM, Bjørn Mork wrote:
[snip]
But this is not a problem you can solve. You cannot avoid requiring
some effort from users wanting to report a bug.
For some value of some effort.
MS Windows has a bug-reporting pop-up window that
On 23 July 2010 00:05, Stefano Zacchiroli z...@debian.org wrote:
1) I've been teaching him how to use reportbug [...]
Recently I have found reportbug and other bts tools rather annoying
because of their requirement to to get a working email setup[1] on the
computer first. It is not uncommon for
On Fri, 23 Jul 2010, Brian May wrote:
On 23 July 2010 00:05, Stefano Zacchiroli z...@debian.org wrote:
1) I've been teaching him how to use reportbug [...]
Recently I have found reportbug and other bts tools rather annoying
because of their requirement to to get a working email setup[1] on
On Fri, Jul 23, 2010 at 09:31:46AM +1000, Brian May wrote:
The days where every Linux computer has to have a working MTA are
gone, and typically tends to be very painful especially for
portable/laptop computers which may not have no single way to send
outgoing mail that is guaranteed to always
On 23 July 2010 10:03, brian m. carlson sand...@crustytoothpaste.net wrote:
You can use smtphost reportbug.debian.org in the configuration file.
As for blocking direct outgoing SMTP connections:
This is news for me. Is there any thoughts on making this the default?
Based on what you say, it
On Fri, 23 Jul 2010, Brian May wrote:
On 23 July 2010 10:03, brian m. carlson sand...@crustytoothpaste.net wrote:
You can use smtphost reportbug.debian.org in the configuration file.
As for blocking direct outgoing SMTP connections:
This is news for me. Is there any thoughts on making this
On Fri, Jul 23, 2010 at 10:26:47AM +1000, Brian May wrote:
On 23 July 2010 10:03, brian m. carlson sand...@crustytoothpaste.net wrote:
You can use smtphost reportbug.debian.org in the configuration file.
As for blocking direct outgoing SMTP connections:
This is news for me. Is there any
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