Those steps are to help us find the cause of the issue.
** Package changed: gnome-shell (Ubuntu) => nautilus (Ubuntu)
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https://bugs.launchpad.net/bugs/2058327
Title:
Why do I need to run the steps? What are they for?
I can't click and do anything on the external monitor which freezes.
Only the primary monitor is available when this happens. I don't have
any network mounts.
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Please also check if you have any network mounts that they're all
responding (https://gitlab.gnome.org/GNOME/nautilus/-/issues/1354)
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Please try:
* Uninstalling: nautilus-image-converter
* Running: gsettings set org.gnome.nautilus.window-state maximized false
Also when you say "freeze the entire external monitor" does that mean
launching a second different app fails to render on that monitor? Or
does it just mean Nautilus
Public bug reported:
App chooser triggered non exist gnome-software when press "Find more in
Software"
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckMismatches: ./.disk/casper-uuid-oem ./boot/grub/efi.img
./boot/grub/grub.cfg ./casper/initrd
journalctl -b0 > journal.txt
** Attachment added: "journal.txt"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2058327/+attachment/5757402/+files/journal.txt
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Public bug reported:
FP: Fingerprint
“FP templates were not deleted when user is removed”
•From admin user account, create a new user account (user1) and login to it
using password. Enroll 2 FP in it.
•Lock the user account and login using enrolled FP. Observe that login is
successful.
•Now
The attachment "Debdiff for gtkpod on mantic" seems to be a debdiff.
The ubuntu-sponsors team has been subscribed to the bug report so that
they can review and hopefully sponsor the debdiff. If the attachment
isn't a patch, please remove the "patch" flag from the attachment,
remove the "patch"
If you're using X11 with multiple monitors though, the problem can't be
fullscreen direct scanout. It's more likely a bug in the app.
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gtkpod has been removed from debian, and thus removed from noble, so no
need to fix there.
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https://bugs.launchpad.net/bugs/2044420
Title:
gtkpod segfaults when
Attached is a debdiff for mantic which fixes this issue.
** Patch added: "Debdiff for gtkpod on mantic"
https://bugs.launchpad.net/ubuntu/+source/gtkpod/+bug/2044420/+attachment/5757356/+files/lp2044420_mantic.debdiff
** Changed in: glib2.0 (Ubuntu Noble)
Status: Triaged => Fix
This might be fullscreen direct scanout, which happens when a window is
maximized on a monitor that has no panel or dock. Please try
unmaximizing the window and just dragging it to the second monitor as a
regular window. This should also help to work around the problem:
gsettings set
I tried to unhold but I get:
E: Can't select installed nor candidate version from package 'libsnapd-qt-2-1'
as it has neither of them
E: Can't select installed nor candidate version from package
'libsnapd-glib-2-1' as it has neither of them
E: Can't select installed nor candidate version from
Only thing extra was firefox, teams4linux, and slack from ppas. The
upgrade process disabled some but I don't recall snapd being one of
them.
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There is no real error in that log it seems but if you can't use the
screen nor put other applications there then it's probably a gnome-shell
issue, reassigning
** Package changed: nautilus (Ubuntu) => gnome-shell (Ubuntu)
** Changed in: gnome-shell (Ubuntu)
Status: Incomplete => New
--
Thanks, do you have any explanation for the 'Pinned packages' section at
the bottom of the previous section? It looks like your configured your
system somehow to avoid snap related packages included from the error?
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Mar 19 21:29:10 khteh-p17-2i gnome-shell[3681]: Window manager warning: Buggy
client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x3600018
Mar 19 21:29:11 khteh-p17-2i systemd[2265]: Started
app-gnome-org.gnome.DejaDup.Monitor-12179.scope - Application launched by
Package files:
100 /var/lib/dpkg/status
release a=now
500 https://repo.teamsforlinux.de/debian stable/main amd64 Packages
release o=. stable,a=stable,n=stable,l=. stable,c=main,b=amd64
origin repo.teamsforlinux.de
500 https://packagecloud.io/slacktechnologies/slack/debian
could you do
$ journalctl -f
trigger the issue then copy the log which was recorded by the previous
command?
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https://bugs.launchpad.net/bugs/2058327
Title:
External monitor freezes
On Tue, 19 Mar 2024, 17:05 Sebastien Bacher, <2058...@bugs.launchpad.net>
wrote:
> Could you provide details on what you mean by 'freezes the monitor'? Can
> you move another application there for example?
>
> --
> You received this bug notification because you are
Hum, and what about
$ apt policy
?
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https://bugs.launchpad.net/bugs/2052963
Title:
Upgrade from jammy to mantic failed install for
Could you provide details on what you mean by 'freezes the monitor'? Can
you move another application there for example?
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Looks like the system is busy with Firefox, Thunderbird and Logseq using
the most CPU.
I wouldn't consider this a bug unless you still have problems when none
of those are running.
** Package changed: gnome-shell (Ubuntu) => ubuntu
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apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/2058327/+attachment/5757043/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/2058327/+attachment/5757044/+files/ProcEnviron.txt
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apport information
** Tags added: apport-collected mantic
** Description changed:
- Starting up Files app in external monitor freeze the entire external
- monitor. I have to close the Files app in the primary monitor to get
- back to normalcy.
+ Starting up Files app in external monitor freeze
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command only once, as it
will automatically gather debugging information, in a terminal:
apport-collect 2058327
When reporting bugs in the future please use apport by using 'ubuntu-
You have been subscribed to a public bug:
Starting up Files app in external monitor freeze the entire external
monitor. I have to close the Files app in the primary monitor to get
back to normalcy.
** Affects: nautilus (Ubuntu)
Importance: Undecided
Status: Incomplete
--
Starting
Hi Daniel,
See the attachments. Thanks for your prompt reply
It happened again, right after the changes you suggested.
How else can I help?
Thanks,
Ken
On 3/17/24 22:19, Daniel van Vugt wrote:
> Thanks for the bug report.
>
> Please:
>
> 1. Delete any local extensions:
>
> cd
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