Public bug reported:
I'm frequently being prompted by a popup (initiated by Thunderbird?) to input
my password for Google Calendar, even though I've removed my Gmail account
(with its data) from ThunderBird though I haven't deleted the Gmail a/c as I
use that a/c for my Android phone's Gmail
Public bug reported:
On Ubuntu Focal desktop 64 bit, neither Samsung SCX-472FD monochrome
laser printer nor HP M254dw colour laser printer prints duplex. Was OK
on Ubuntu Bionic until upgrade to Focal.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
Ok niow.
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Title:
usb networked hard drive not recognised
Status in nautilus package in Ubuntu:
Incomplete
Bug description:
Still happening with T'bird 60.2.1 and Ubuntu Bionic: see Bug 1215524.
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https://bugs.launchpad.net/bugs/1251182
Title:
Thunderbird: Deleted emails get lost instead
Public bug reported:
After upgrade of Thunderbird to 60.2.1, Lightning 5.4 extension is
disabled as not compatible. No option to upgrade to Lightning version
which is compatible.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: thunderbird 1:60.2.1+build1-0ubuntu0.18.04.2
** Package changed: compiz (Ubuntu) => gnome-settings-daemon (Ubuntu)
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https://bugs.launchpad.net/bugs/1787827
Title:
Screen locks even though Screen Lock
Solution found in Ask Ubuntu site at:
https://askubuntu.com/questions/1081885/printer-stopped-working-after-upgrade-16-04-to-18-04
Solution is:
sudo rmdir /usr/share/ghostscript/9.25/iccprofiles
sudo apt-get install --reinstall libgs9-common
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I forgot to say that the printer is a networked Samsung SCX-4729FD.
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https://bugs.launchpad.net/bugs/1797678
Title:
Printing stops with Status as "Idle - Filter failed"
Public bug reported:
This happened after an upgrade from Xenial to Bionic on this Barebones PC.
Interestingly after an upgrade from Xenial to Bionic on a Laptop this problem
did not occur. It also occurred with a clean install on another Barebones PC,
but was fixed by installing package hplip.
G,
I've already attached screen prints of my Gmail list of folders in my
Comments #9 & #22. Please clarify what you want.
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It's not a crash or a hang. It locks in terms of the screen being blank
and the login password being required to unlock the screen. Also, I put
this glitch down to the xorg package but I could be wrong.
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Public bug reported:
Computer locks after a few minutes even when Automatic Screen Lock
turned off. I've also tried Screen Lock after e.g. 30 minutes. This
happens on both a new install of 18.04 (on this computer) or after an
upgrade from 16.04 to 18.04 on another computer.
ProblemType: Bug
Rest of gmail Server Settings attached. No Trash folder. Local Language
(in Ubuntu & T'bird Spell Checker) is English Great Britain (GB)/ United
Kingdom (UK).
** Attachment added: "gmailServerSettings 2.png"
Hi G,
It was stupid of me to forget about the delay option. Screenshot
attached.
** Attachment added: "gmailServerSettings.png"
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/+attachment/5178148/+files/gmailServerSettings.png
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I no longer use Firefox due to this and other problems.
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https://bugs.launchpad.net/bugs/1336366
Title:
In Firefox, pdf files do not open
Status in firefox package in
Hi G,
Not able to take screenshot showing drop down list as I as soon as I try
to take a Screenshot (run by either clicking its icon in Favourites or
by clicking the Show Apps icon and searching for Screenshot and pressing
Enter) it removes the drop down list from the display and the .png file
Hi G,
I have Ubuntu 16.04 with T'bird 52.9.1 on 2 PCs and Ubuntu 18.04 (clean
installed) with T'bird 52.9.1 on the other. All have same problem. None
of them have a Trash folder. All have a Deleted folder created by T'bird
(i.e. not by me). Your statement about the settings is correct except
that
I don't know about the "leave message on server" option.
However, In Edit -> Account Settings -> -> Server Seetings, the option is set
for "When I delete a message", "Move it to this folder" "Deleted on gmail".
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Hi G
BTW I use IMAP not POP.
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Title:
Thunderbird deletes messages rather than move them to Deleted
Status in Mozilla
No longer a problem. Please close ticket.
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https://bugs.launchpad.net/bugs/1187710
Title:
Sometimes garbage sent to printer
Status in cups package in Ubuntu:
Incomplete
No longer a problem. Please close ticket.
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https://bugs.launchpad.net/bugs/1168450
Title:
Printing to USB Printer Hangs
Status in cups package in Ubuntu:
Incomplete
No longer a problem. Please close ticket.
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https://bugs.launchpad.net/bugs/1096397
Title:
Cannot add printer attached to another PC in network
Status in cups package in
Now happening on clean install of Bionic.
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https://bugs.launchpad.net/bugs/1766558
Title:
Multiple Flashing Mouse Pointers
Status in xorg package in Ubuntu:
New
Bug
Hi g,
In my server settings, I do you have the "leave messages on server" box checked
I'm reluctant to change that as sometimes: I delete a message by accident, or
later I realise that I shouldn't have deleted it. When I do either of those
deleted actions, that results in the message being
This is still a problem on Thunderbird 52.8.0 64 bit..
I interrupted runningg "sudo apport-collect 1215524" after a minute because it
didn't do anything in my browser (Chrome as I no longer use Firefox; it didn't
launch Firefox either). Terminal output was:
The authorization page:
This is now Ok without my having done anything except run Software
Update.
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Title:
Multiple Flashing Mouse Pointers
Status in xorg
Public bug reported:
When I move the mouse, multiple flashing mouse pointers appear on the
display. Sometimes they disappear in a few seconds and sometimes they
stay for minutes or until I've moved the proper pointer to another app.
This only happens when I'm using a USB SSD to boot and start
It's been almost a month since I posted this bug. It would be nice if
someone looked at it.
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https://bugs.launchpad.net/bugs/1758070
Title:
Switching users takes
Over 3 weeks and nobody has posted a reply/comment/solution.
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Title:
Switching users takes excessive time
Status in
The solution is too obvious! I looked at
https://askubuntu.com/questions/638446/why-do-the-video-players-make-no-
sound. There is a comment saying "Sound Settings -> Applications -> See
If 'Videos' Is Muted". Volume was at zero for VLC Media Player when it
was playing the mp3 file. As soon as I
I should have said that there was no sound even with Clementine or All Settings
-> Sound
-> Test Sound until I did "pulseaudio -k" command.
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I've just tried reinstalling pulseaudio and currently installed related
packages. These packages were:
libpulse0, libpulsedsp, pulseaudio, pulseaudio-module-x11, pulseaudio-utils,
pulseaudio-module-bluetooth, gstreamer1.0-pulseaudio, libcanberra-pulse,
libpulse-dev, libpulse-mainloop-glib0,
Public bug reported:
I'm not sure if this is the correct package on which to report this
problem. Everything fine (took a few seconds) on switching users until a
couple of days ago. Now it takes approx 30 econds to do so with lots of
flashing on screen. Also, when user goes away from PC for a
There was no ~./asoundrc or ~/.config/pulse/daemon.conf. I moved
~/.config/totem & ~/.config/vlc to another directory. I tried vlc & totem
again: still no sound. I've compared the files in ~/.config/totem &
~/.config/vlc with those on other PC and much the same.
I then tried to move the
I just checked vlc & totem audio for another user (i.e. login) on this PC and
everything Ok. So what could be different about my user specifics as compared
to another user?
gstreamer1.0-libav is installed on all 3 PCs.
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Another interesting point is that totem has no dependencies on packages with
"ffmpeg" or "libav" as part of the package name. So what is common to totem &
vlc that prevents audio working whereas it works on banshee & clementine?
Comment #33 implies that the problem is not with ffmpeg as ffplay
Apologies. I forgot to attach the log. I'm so used to Thunderbird where
it reminds you if you forget to make an attachment identified as needing
one from the email.
** Attachment added: "vlc-ffplay Verbose Terminal.txt"
I ran the vlc & ffplay commands suggested above to give a log which is
attached. Is "mpgatofixed32 audio converter error: libmad error: bad
main_data_begin pointer" in the vlc significant as it's not in the ffplay log?
ffmpeg version 3.2.6-1~backport1.1~xenial package is part of the get-iplayer
Another piece of information. Looking at the documentation for ffmpeg,
it mentioned ffplay. So I tried that in Terminal (attached) and the
sound was working. So what's so different between ffmpeg a& ffplay? BTW
I reverted back to the get_iplayer ppa for ffmpeg as that ppa (using
ffmpeg) works Ok
Here is something really interesting. mplayer (from CLI) plays mp3 Ok. mplayer
has libav/ffmpeg dependencies of libavcodec-ffmpeg56, libavutil-ffmpeg &
libavformat-ffmpeg56. vlc only has the first 2 of those packages as
libav/ffmpeg dependencies. So my deduction is that this problem has nothing
I've now checked all the ffmpeg & libav packages against those on the PC
on which sound works. They all match and I've done all the reinstalls
again but still sound doesn't play for vlc on mp3 files. I can't think
of anything to do next. I don't want to reinstall Ubuntu as that's a big
job in
How did you work out to do
sudo apt install --reinstall libavutil-ffmpeg54/xenial
libavresample-ffmpeg2/xenial libavformat-ffmpeg56/xenial
libavfilter-ffmpeg5/xenial libavdevice-ffmpeg56/xenial
libavcodec-ffmpeg-extra56/xenial libavcodec-extra/xenial
as per comment #19?
i.e. how did you
Yes you're correct in that I meant totem (not vlc) when I was referring to
playing a video file after "sudo apt remove gstreamer1.0-libav".
When you say a complete reinstall, do you mean a complete reinstall of Ubuntu?
Isn't there a way of removing ffmpeg packages and reinstalling them?
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I've tried mp3, ogg, wav and aac: all fail to make audio work.
Screen shot of vlc->Tools->Preferences->Audio attached.
This command does NOT make audio work in Totem for an mp4 video file?
sudo apt remove gstreamer1.0-libav
It actually caused vlc to say that it needed the gstreamer1.0-libav
BTW I've also checked the versions (in Synaptic) for ffmpeg, gstreamer,
libav packages. The installed & latest versions all match.
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Just tried above forced reinstalls. Still vlc won't audibly play mp3
files. all.txt (output of all packages) attached.
** Attachment added: "all.txt"
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5083909/+files/all.txt
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I thought that I'd just mention another bug 1753385 (for Sound
Converter) now as I didn't think that it was relevant to this bug until
now. Sound Converter (which I use occasionally, mostly for converting
wav files to mp3 files) stopped working on this barebones PC approx a
week ago. In fact I
Done the downgrade (all.txt attached showing downgrade 3.7 successful.
Tried vlc with mp3 files again and still doesn't work.
** Attachment added: "all.txt"
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5081080/+files/all.txt
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The purge & reboot made no difference. For the last instruction, did you
mean to install ALL the approx 30 deb files?
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Title:
I've done all the above previously and have done all the above just now.
Still no audio on this PC for mp3 files using vlc, but audio Ok on other
very similar (both barebones Intel with same memory) PC with same
software (i.e. Ubuntu 16.04, vlc). Other (new) PC had recent install
from 16.04.3 and
all.txt attached as requested.
** Attachment added: "all.txt"
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5080156/+files/all.txt
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The above packages are in (and only in) https://launchpad.net/~jon-
hedgerows/+archive/ubuntu/get-iplayer. That ppa also uses other libav
type packages. I use that ppa in order to use get_iplayer app as the BBC
keep changing iPlayer re their servers for it.
I used y-ppa-manager (from
I did the "sudo dpkg -i *,deb" after cd to the directory containing the
downloaded 3.7 pulseaudio deb files. All installed with warnings about
downgrading from 3.8 to 3.7. However, there was now a No Entry sign on the
'systray'. So I ran Synaptic and there were 3 'missing' packages, namely:
I just wanted to check the best method of uninstalling the existing
corresponding packages & installing these downloaded packages without
having dependency problems. I'm not a Sysadmin so I don't know the best
method. The reason I ask is that when I try using Synaptic to do the
uninstall I get
I checked out your suggestion of "System Settings > Sound > Applications
and verify (while running) that the problematic applications aren't muted or
have different volume": check was Ok. I'll try the reverting to previous
pulseaudio suggestion later. I have a question. This PC doesn't play an
Public bug reported:
Up until a few weeks ago there was no problem with playing sound from mp3
files. I have a pair of usb speakers. Audio plays Ok on them for video clips
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos),
neither a CD nor DVD (video is Ok) nor mp3 file
Can you make a cups-filters-core-drivers version 1.13.0-2 package for
16.04?
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https://bugs.launchpad.net/bugs/1723593
Title:
HP2540 Printer installs Ok but does not print
I forgot to mention that I tried to use the driverless ppd generator
utility program (as detailed in
http://manpages.ubuntu.com/manpages/zesty/man1/driverless.1.html) in
order to generate an appropriate ppd file. However, the program is not
available in Ubuntu 16.04 as it's part of the
I have looked at
https://wiki.ubuntu.com/ZestyZapus/ReleaseNotes#Driverless_Printing
For http://localhost:6/ and http://localhost:60001/, I get "Site can't be
reached. So I tried http://localhost:631/ which allowed me to get into the
Printer Modify for the HP 2540 printer. However,there is
Output of lpstat commands:
john@Desktop:~$ lpstat -o
HP-Deskjet-2540-series-1691 john 48128 Tue 17 Oct 2017 06:42:47
BST
john@Desktop:~$ lpstat -p
printer HP-Deskjet-2540-series now printing HP-Deskjet-2540-series-1691.
enabled since Tue 17 Oct 2017 06:42:47 BST
Processing
CUPS Error Log attached.
** Attachment added: "error_log.txt"
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+attachment/4972944/+files/error_log.txt
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USB Printer instructions output contained in USB.tar.gz attached:
2. lsmod.txt
3. tail.txt
6. lsusb.txt
7. ls.txt
8. sudo.txt & hp-info.txt
9. hp-makeuri.txt
10. lpinfo.txt
** Attachment added: "USB.tar.gz"
Public bug reported:
HP2540 All In One printer printed under Ubuntu 14.04. But does not print
under Ubuntu 16.04. Have tried removing and installing printer without
success. Tried installing hplip 3.16.3 package. Printer found Ok but did
nothing when I tried to print test page. Printer Properties
I forgot that I'd copied the .toc & .bin files to another directory. I
then used the .toc file in that directory as the Image file to Brasero.
Silly me! What confused me was the default creation of a .toc file where
Brasero used to create a .cue file by default.
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Public bug reported:
I created a .toc and toc.bin from a cd using Brasero. I noted that
Brasero used to create a .cue and .bin: I last did this on 19 January
2017. When I try to copy the created .toc, Brasero finds it Ok but then
says that it cannot open each of the audio files in the .toc.bin:
Public bug reported:
In the last week Firefox has become unusable. When I try to connect to a
website, it usually fails.I am using fully up to dateXenial.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 49.0.2+build2-0ubuntu0.16.04.2
ProcVersionSignature: Ubuntu 4.4.0-45.66-generic
I should have said that it's the same version for libsane.
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Title:
Cannot scan using Canon Lide 25 with simple-scan on
Not fixed in sane-utils version 1.0.25+git20150528-1ubuntu2, assuming
that that is the package for sane-backends.
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Title:
Correction: 2 lines added to /etc/sane.d/plustek.conf were:
[usb] 0x04a9 0x2220
device /dev/usbscanner
BTW the sane project shows the scanner as supported:
CanoScan LiDE25 USB 0x04a9/0x2220 Goodplustek
(0.52) sane-plustek
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I'm not going to install another version of Ubuntu to test if the bug is
fixed. Bug still not fixed on 16.04: on 2 computers, one upgraded and
one fresh install.
lsusb sees scanner:
Bus 001 Device 002: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25
"sudo sane-find-scanner" sees scanner:
found USB
Public bug reported:
I used to be able to access my usb hard disk (connected to router) in
Nautilus but no longer can do so. This is strange as the router's admin
sees it (screenshot attached).
PS on a thread in AskUbuntu, it suggested using the command "sudo mount -o
nosuid,uid=,gid=
Public bug reported:
CUPS does not find network Samsung SCX-4729FD printer i.e. one connected
to router's ethernet socket. This error is intermittent. It occurs
because I have to keep deleting and adding networked Samsung SCX-4729FD
printer, due to desktop being informed that printer is not
Public bug reported:
Firefox displays Restore tabs option after login i.e. rather than
displaying previous tabs. This occurs even though I have the Preferences
option set accordingly. However, if I close Firefox & restart it, the
tabs are displayed correctly. I'm using Ubuntu 14.04 64 bit desktop
Public bug reported:
Simple Scan does not recognise HP 2540 printer scanner. However,Xsane
recognises it (and scanning works with it).
lsusb shows it:
Bus 002 Device 008: ID 03f0:c211 Hewlett-Packard
john@Desktop:~$ apt-cache policy xsane
xsane:
Installed: 0.998-5ubuntu1
Candidate:
This is a regression bug as noth Simple Scan & Xsane used to work with
my Canon Lide 25 scanner.
Scanner not recognised by xsane even though using USB2.
root@Desktop:/home/john# lsusb
Bus 002 Device 004: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25
root@Desktop:/home/john# lsb_release -rd
Public bug reported:
I've upgraded from Trusty to Wily (via Vivid, if I remember correctly).
Afterwards 'apt-get upgrade' shows libgbm1 (& xorg) as kept back & not to
upgrade. Synaptic shows libgbm1-lts-vivid as installed. Not really sure if this
is a bug.
PS Not sure if this is connected, but
Public bug reported:
When trying to switch users, desktop computer hangs with blank screen.
It doesn't always happen when switching user. Freeze occurs immediately
i.e. dose not display anything else before hanging.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
Happens to me intermitttently on this laptop but not on my desktop, both
using Ubuntu 14.04. My guess is that it's only happening after change of
Linux kernel. headers on Software Update. Even though keyboard is shown
as English (UK) (using keyboard 'icon' on top right of screen), keyboard
has
Not sure if my issue is this bug. Trusty used to be able to find & scan
using Canoscan LIDE 25 on usb 2.0 port. I used to be able to scan using
this scanner: last used approx 2 months ago. This also happens with
XSane. HP 2540 found & useable using XSane. scanimage -L does not
display the
If I understand correctly the web page referred to above, I should:
sudo apt-get install --install-recommends linux-generic-lts-utopic
xserver-xorg-lts-utopic libgl1-mesa-glx-lts-utopic
libegl1-mesa-drivers-lts-utopic
I'm reluctant to do this, as the web page does not state the reversion
method
Downloaded and tried Vivid as instructed. I added 2 users. Logging into
both successively, I was able to start apps switch back forth OK
between the users. Thus, no freeze problem with this version of Vivid.
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I was not able to upgrade BIOS FA to FB because FB has the wrong Id.
This is due to the motherboard being Rev 2.0 (checked by looking at
motherboard). In other words, the PC seller forced in the wrong BIOS -
FA which is for Rev 2.2 . So I upgraded the BIOS to FH - the latest non-
beta for Rev 2.0
Now using Trusty. No longer have Brother printer. But duplex works OK on
my Samsung SCX printer.
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https://bugs.launchpad.net/bugs/1041573
Title:
Prints single sided when
Public bug reported:
Switching user (i.e. using hotspot at top right of screen) results in a
blank screen. Not sure which package this applies to.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
Uname:
It's even worse now than when reported. Trying passwords containing
upper case character(s), lower case character(s), numbers special
character such as ! does not enable the Change button. Also, using sudo
passwd userid allows me to change the password from a non-passworded
account but does not
Printer did not appear in window's list. Only 'device' in nested list
was my laptop, which was only computer switched on.
PS running avahi-discover required installation of it which also caused
installation of python-avahi.
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Just done the same on my desktop (connected by ethernet whereas laptop
is connected by wireless). That showed the printer under 'Web Site' sub-
section printer is able to print from it. Both computers run 64 bit
Trusty.
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I use the same GUFW firewall on both computers. Both use the Home
profile allowing any thing out certain apps in (e.g. CUPS, Samba,
SSH). Do Bonjour/DNS-SD broadcasts use a specific port?
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I noticed that there was a preconfigured rule for bonjour in GUFW. So I
requested it (it then allowed 5353udp 5298all, on In) I was able to
add a printer use it. Interestingly, my desktop does not have these
'allowed' but printing is still OK. Anyway, I've added this
preconfigured rule to my
This bug appears to be back on Trusty, with a Samsung laser printer
attached to my router.
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https://bugs.launchpad.net/bugs/465916
Title:
CUPS DNS-SD
PS The standard Add Printer dialog does not find the Samsung networked
pnte.
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https://bugs.launchpad.net/bugs/465916
Title:
CUPS DNS-SD (Bonjour/mDNS/Zeroconf/Avahi) not
Public bug reported:
Using Trusty, printing to a printer (attached to my router) was OK.
however since about a week ago, printing fails i.e. nothing happens.
Deleting the printer trying to Add it again results in the printer no
longer being shown in the Add Printer dialog. Ping 192.168.101.20
Presumablt avahi-daemon in installed du to:
john@Laptop:~$ dpkg -l | grep avahi-daemon
ii avahi-daemon0.6.31-4ubuntu1
amd64Avahi mDNS/DNS-SD daemon
john@Laptop:~$ ps auxwww | grep avahi-daemon
avahi
This is still happening in Trusty, with Thunderbird 24.6.0. I do not
understand the delay in fixing it as the bug's importance is High. Alos,
I am not able to do the workaround (as specified in the previous post)
as the Location (in Properties) of my Deleted local folder (I do not
have a Trash
An example is on the web page:
http://www.drainagesuperstore.co.uk/product/waterproofing-solutions/ecoproof-liquid-rubber-membrane/ecoproof-liquid-rubber-strengthening-tape-300mm-x-100m.html
with the Data Sheet Product brochure links.
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Public bug reported:
In Firefox, clicking a link to a pdf file does not cause evince to start up
display the file's contents. A new tab opens but the Firefox home page is
displayed. This used to wotk in Precise.
PS I've tried installing mozplugger but it made no difference.
ProblemType: Bug
What is the workaround without using the CLI to connect to an ssh server
in order to access files on a LAN PC?
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https://bugs.launchpad.net/bugs/1320145
Title:
Nautilus
I've already tried ssh://user:password@server (in the Search box,
replacing user, password server appropriately) but it did nothing.
'Browse Network' looks like it's a Samba facility, which I don't want to
use as all my boxes are Ubuntu.
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I found the solution in 'Ask Ubuntu'. sshfs package is not automatically
installed on a clean Trusty install. It should be automatically
installed. 'sudo apt-get install sshfs' restart allows (e.g.
ssh://192.168.1.4) entry into Server Address box of 'Connect to Server'
dialog.
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You received
Public bug reported:
In Trusty (14.04), Nautilus (1:3.10.1-0ubuntu9) no longer gives option
in ‘Connect to server’ to specify type e.g. ssh user/password.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: nautilus 1:3.10.1-0ubuntu9
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
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