Public bug reported:
I'm using the jammy beta (20220329) image running on an rpi4 8GB
clicking on the "help" app in the dock launches a window with the title "Ubuntu
Desktop Guide". The icons for forward/back, bookmarks, search, etc. are all
visible at the top of the window, but everything else in the window is just a
blank white area. On amd64, however, it seems to work fine.
I also noticed that if I move the mouse around through the area, the
pointer sometimes changes, and if I hover there for a second, a tooltip
comes up with things like "Start applications" or "Visual overview of
Gnome". I can click on these and it seems to take me forward to
something, because the back icon is no longer greyed out, but I still
can't see any content in the window.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: yelp 42.0-1
ProcVersionSignature: Ubuntu 5.15.0-1003.3-raspi 5.15.19
Uname: Linux 5.15.0-1003-raspi aarch64
ApportVersion: 2.20.11-0ubuntu79
Architecture: arm64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 30 21:47:52 2022
ImageMediaBuild: 20220329
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: yelp
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: yelp (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug arm64 arm64-image iso-testing jammy raspi-image
wayland-session
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https://bugs.launchpad.net/bugs/1967204
Title:
"help" app (yelp) just displays a blank window with "Ubuntu Desktop
Guide" title on rpi
Status in yelp package in Ubuntu:
New
Bug description:
I'm using the jammy beta (20220329) image running on an rpi4 8GB
clicking on the "help" app in the dock launches a window with the title
"Ubuntu Desktop Guide". The icons for forward/back, bookmarks, search, etc. are
all visible at the top of the window, but everything else in the window is just
a blank white area. On amd64, however, it seems to work fine.
I also noticed that if I move the mouse around through the area, the
pointer sometimes changes, and if I hover there for a second, a
tooltip comes up with things like "Start applications" or "Visual
overview of Gnome". I can click on these and it seems to take me
forward to something, because the back icon is no longer greyed out,
but I still can't see any content in the window.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: yelp 42.0-1
ProcVersionSignature: Ubuntu 5.15.0-1003.3-raspi 5.15.19
Uname: Linux 5.15.0-1003-raspi aarch64
ApportVersion: 2.20.11-0ubuntu79
Architecture: arm64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 30 21:47:52 2022
ImageMediaBuild: 20220329
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: yelp
UpgradeStatus: No upgrade log present (probably fresh install)
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https://bugs.launchpad.net/ubuntu/+source/yelp/+bug/1967204/+subscriptions
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