Re: [Flexradio] Oops, do we have a problem?

2012-03-05 Thread Tim Ellison, W4TME
on how to do this, please refer to the following URL: http://support.flexradio.com/. Add the error detail to the HelpDesk ticket. Once the support ticket is submitted, a support engineer will be in contact so we can work on the issue. Tim Ellison, W4TME Product Management, Sales Support

Re: [Flexradio] TX delay Flex-1500

2012-03-04 Thread Tim Ellison, W4TME
. What is the audio buffer ? Where can i adapt it? Any idea to solf the issue is very welcome. Regards Mathias HB9DOU Am 2. März 2012 23:29 schrieb Tim Ellison, W4TME t...@flex-radio.com mailto:t...@flex-radio.com: Probably not. The problem is with VAC (the driver) not the VAC setup

Re: [Flexradio] Flex 5000C

2012-03-04 Thread Tim Ellison, W4TME
VERY expensive. The DC-DC converters are still available. If you need parts, please contact the Service department (http://www.flexradio.com/Support.aspx?topic=service) Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728

Re: [Flexradio] RE : PowerSDR v2.3.5 New Feature Alert #7: VAC for RX2, (VAC2)

2012-03-04 Thread Tim Ellison, W4TME
This has been a standard feature of PowerSDR for a long time. It is the VFO Sync button on the console in between the VFO readouts. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t

[Flexradio] PowerSDR v2.3.5 is now available for download

2012-03-04 Thread Tim Ellison, W4TME
business hours. You may always submit a HelpDesk support ticket at any time. If you need assistance opening a HelpDesk ticket, please refer to the following web page for detailed instructions. http://support.flexradio.com/ -Tim -- Tim Ellison, W4TME Product Management, Sales Support FlexRadio

[Flexradio] First 60m digital mode QSO on Channel 3

2012-03-04 Thread Tim Ellison, W4TME
For the record, Dudley WA5QPZ and I had (W4TME) what was the FIRST digital mode QSO using PSK31 on 60m Channel 3 @ approximately 12:03 AM March 5. We had to dodge the CW QRM. -Tim -- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150

[Flexradio] PowerSDR v2.3.5 New Feature Alert #7: VAC for RX2 (VAC2)

2012-03-03 Thread Tim Ellison, W4TME
is on VFO-B. PowerSDR v2.3.5 will be available for download on March 5th. An announcement will be made on Monday with download details. -Tim -- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext

Re: [Flexradio] TX delay Flex-1500

2012-03-02 Thread Tim Ellison, W4TME
to the bit bang serial port) and I do not see these delays. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http

Re: [Flexradio] TX delay Flex-1500

2012-03-02 Thread Tim Ellison, W4TME
OK. So if the rig is keying immediately, then the CAT ZZTX command is doing its job. The issue is a delay in the audio being sent from Fldigi to PowerSDR. Now for more questions. What version of VAC are you using? What version of Windows are you using? Tim Ellison, W4TME Product

[Flexradio] PowerSDR v2.3.5 New Feature Alert #6 - VAC sampling rate

2012-03-02 Thread Tim Ellison, W4TME
rate to eliminate a sampling rate down conversion step between the radio and VAC or your digital mode program which improves the data stream quality. -Tim -- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535

Re: [Flexradio] TX delay Flex-1500

2012-03-02 Thread Tim Ellison, W4TME
Probably not. The problem is with VAC (the driver) not the VAC setup in PowerSDR. I always match my audio buffer with the VAC buffer size so that they are better aligned. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems™ 4616 W Howard Ln, Suite 1-150 Austin, TX 78728

Re: [Flexradio] Stereo Diversity

2012-03-01 Thread Tim Ellison, W4TME
See my comments in-line below. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo On 3

Re: [Flexradio] Direct Conversion White Paper

2012-02-29 Thread Tim Ellison, W4TME
The direct URL is: http://support.flex-radio.com/Downloads.aspx?id=392 Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems™ 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com

Re: [Flexradio] FM Audio

2012-02-29 Thread Tim Ellison, W4TME
There is no level setting or on/off switch for pre and de-emphsis in FM. It is on all the time. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t

Re: [Flexradio] Fw: VAC

2012-02-27 Thread Tim Ellison, W4TME
Both of these are good points. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo On 2

[Flexradio] Errant order notifications

2012-02-27 Thread Tim Ellison, W4TME
these notifications. Thank you for your understanding in this matter. -Tim -- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com

[Flexradio] PowerSDR v2.3.5 - Some new feature info

2012-02-26 Thread Tim Ellison, W4TME
with the _BAK suffix appended to the file name. This is the 1st generation created when PowerSDR is shut down. -- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t

[Flexradio] PowerSDR v2.3.5 - Some new feature info

2012-02-26 Thread Tim Ellison, W4TME
with the _BAK suffix appended to the file name. This is the 1st generation created when PowerSDR is shut down. -Tim -- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com

Re: [Flexradio] [FlexEdge] PowerSDR v2.3.5 - Some new feature info

2012-02-26 Thread Tim Ellison, W4TME
When you get around to wanting to log these new feechers, http://www.flexradio.com/Support.aspx?topic=NewFeatures Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com

Re: [Flexradio] Radio locks up when pressing the TUN button

2012-02-26 Thread Tim Ellison, W4TME
have to hook up a key in CW mode to do it. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo

Re: [Flexradio] Windows 7 problems

2012-02-26 Thread Tim Ellison, W4TME
Catalyst drivers for the AMD based motherboard. http://support.amd.com/us/Pages/AMDSupportHub.aspx Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t

Re: [Flexradio] MARS mod

2012-02-25 Thread Tim Ellison, W4TME
will be in contact so we can work on the issue. We will have to have a digital image of your license before we can proceed. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com

Re: [Flexradio] New Release

2012-02-25 Thread Tim Ellison, W4TME
for information regarding FlexRadio products. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems™ 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo

Re: [Flexradio] New Release

2012-02-24 Thread Tim Ellison, W4TME
That requires a direct payment to my PayPal account :-) Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems™ 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http

Re: [Flexradio] New Release

2012-02-24 Thread Tim Ellison, W4TME
Your bird is correct. We plan to make the new release that has the new 60m privileges available @ 12:01AM ET on 5-March-2012 Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t

Re: [Flexradio] New Release

2012-02-24 Thread Tim Ellison, W4TME
There are new goodies in PowerSDR v2.3.x. And bug fixes too. I have let a few of them out of the bag on the FlexRadio Enthusiasts Facebook page (http://www.facebook.com/groups/flexradio/) Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems™ 4616 W Howard Ln, Suite 1-150

Re: [Flexradio] MixW Setting Question

2012-02-23 Thread Tim Ellison, W4TME
Are you using the demo version of VAC? http://kc.flexradio.com/KnowledgebaseArticle50251.aspx Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t

Re: [Flexradio] Behringer DEQ2496 RFI Spikes

2012-02-23 Thread Tim Ellison, W4TME
Pin 1 problem? http://pin1problem.com/ RF coming through the AC safety ground (ground loop)? Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t

Re: [Flexradio] The new 472-479 kHz band - REAL DX

2012-02-19 Thread Tim Ellison, W4TME
The FLEX-1500's low frequency hardware band pass filter starts to roll off @ 490 KHz very rapidly. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t

Re: [Flexradio] 60M Channel 1

2012-02-19 Thread Tim Ellison, W4TME
Look to see of the DRIVE setting is different on that channel as opposed to the others. You can also try a reset to Factory defaults in the Setup form. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535

Re: [Flexradio] The new 472-479 kHz band - REAL DX

2012-02-19 Thread Tim Ellison, W4TME
They do not go that low. I'll have to look it up and respond tomorrow. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems™ 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com

Re: [Flexradio] Latest software for 5000

2012-02-18 Thread Tim Ellison, W4TME
That is it. The latest version can always be downloaded from the FlexRadio home page. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web

Re: [Flexradio] Input weirdness - How can I put a RX only antenna with a preamp on RX1?

2012-02-14 Thread Tim Ellison, W4TME
, a support engineer will be in contact so we can work on the issue. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems™ 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http

Re: [Flexradio] Sound Card Question

2012-02-14 Thread Tim Ellison, W4TME
It isn't on the list as an approved sound card so you will have to configure it as an unsupported one. It might work. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t

Re: [Flexradio] Sound Card Question

2012-02-13 Thread Tim Ellison, W4TME
It is not relevant. The FLEX-family of SDRs does not use sound cards, as that was the design of first generation SDRs. The current FLEX SDRs have the ADC/DACs built in so there is no sound card requirement. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W

Re: [Flexradio] FLEX-3000 FLUCTUATING CW OUTPUT POWER

2012-02-13 Thread Tim Ellison, W4TME
Ray hit the nail on the head. It does have to do with the sampling cycle frequency and the RF at that point in time. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t

Re: [Flexradio] FLEX-3000 FLUCTUATING CW OUTPUT POWER

2012-02-13 Thread Tim Ellison, W4TME
You can try lowering those time values and see what happens. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http

Re: [Flexradio] New Flex-1500 Owner

2012-02-08 Thread Tim Ellison, W4TME
All you have to do is change the DDS IF in Setup to a lower value than the default of 9kHz. For the FLEX-1500, 4.5 kHz works well. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t

Re: [Flexradio] New Flex-1500 Owner

2012-02-07 Thread Tim Ellison, W4TME
Those controls on the front panel are only for recording and playing back audio over the air, not for archiving purposes (recording and playing back later). Use the Wave menu option to record and play back audio through PowerSDR. Tim Ellison, W4TME Product Management, Sales Support FlexRadio

[Flexradio] Thanks to everyone who attended FrostFest

2012-02-05 Thread Tim Ellison, W4TME
and an especially big thanks to those who picked up new goodies for the shack. And a big personal thanks to Bob K8MLM for helping out in the booth. I couldn't have done it without you as we were PACKED all day. Thank you! Off to Orland next weekend -Tim -- Tim Ellison, W4TME Product

Re: [Flexradio] Trouble playing back the recorder spectrum

2012-01-31 Thread Tim Ellison, W4TME
recording to tell the DDS how to set itself properly so that the VFO matches the frequency you recorded at. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t

Re: [Flexradio] Trouble playing back the recorder spectrum

2012-01-31 Thread Tim Ellison, W4TME
of the required offset to make it sync properly. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo

Re: [Flexradio] Has my 2nd receiverfailed?

2012-01-30 Thread Tim Ellison, W4TME
. For details on how to do this, please refer to the following URL: http://support.flexradio.com/ Once the support ticket is submitted, a support engineer will be in contact so we can work on the issue. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems™ 4616 W Howard Ln

Re: [Flexradio] Small cheap mono amp to drive speakers?

2012-01-29 Thread Tim Ellison, W4TME
in separate ears. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo On 1/28/2012 11:49

Re: [Flexradio] Small cheap mono amp to drive speakers?

2012-01-29 Thread Tim Ellison, W4TME
An excellent point, Chuck. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln, Suite 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo On 1/29

Re: [Flexradio] Leaving Flex 5000A on all day ?

2012-01-28 Thread Tim Ellison, W4TME
of the night that can cause data errors. Also, the next version of PowerSDR (2.3.x) has an automatic backup and recovery mechanism if it detects a corrupted memory file so you will not have to do manual back ups of the file any more. Tim Ellison, W4TME Product Management, Sales Support

Re: [Flexradio] Flex-1500 PSDR 'FlexControl' Form

2012-01-18 Thread Tim Ellison, W4TME
Yes, a FlexControl. http://www.flexradio.com/Products.aspx?topic=F5K_accessories Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web

Re: [Flexradio] Flex-1500 MEMORY Problems

2012-01-18 Thread Tim Ellison, W4TME
is installed on. You can get the applet here: *http://support.flex-radio.com/Downloads.aspx?id=390 * -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t

Re: [Flexradio] Working satellites with a Flex 5000

2012-01-17 Thread Tim Ellison, W4TME
No. It only work with (in) the FLEX-5000A Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com

Re: [Flexradio] Working satellites with a Flex 5000

2012-01-16 Thread Tim Ellison, W4TME
The VU5K is the VHF/UHF module for the FLEX-5000 SatPC32 is a CAT enabled program that facilitates the frequency changes on the radio needed to accommodate the frequency Doppler shift as the satellite makes it's pass. http://www.dk1tb.de/indexeng.htm Tim Ellison, W4TME Product Management

Re: [Flexradio] drive level

2012-01-15 Thread Tim Ellison, W4TME
Just a starting point; set at 1/2 scale so you don't accidentally put too much drive out initially that could possibly damage something. . Set to 100 to get the full drive out of your radio. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1

Re: [Flexradio] Lost Frequency Memory Data

2012-01-13 Thread Tim Ellison, W4TME
is available for download. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo On 1/13/2012

Re: [Flexradio] Lost Frequency Memory Data

2012-01-13 Thread Tim Ellison, W4TME
I can not reproduce this condition. Please provide more detailed info on your PC operating system configuration -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t

Re: [Flexradio] Returning with some dubts

2012-01-13 Thread Tim Ellison, W4TME
://kc.flexradio.com/KnowledgebaseArticle50504.aspx Also make sure the VAC sound devices in Windows are not the Windows default sound device FSK has not been implemented. There are no immediate plans to do so. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln

[Flexradio] PowerSDR 2.x Memory Database Manager

2012-01-13 Thread Tim Ellison, W4TME
to be a workaround until we can discover the root cause of the problems users are having. The file can be downloaded here: http://support.flex-radio.com/Downloads.aspx?id=390 -Tim -- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728

Re: [Flexradio] Flex-1500 Speaker Audio

2012-01-13 Thread Tim Ellison, W4TME
That is a misprint in the draft manual. It was an intended feature of the FLEX-1500 that was pulled from the final design of the FLEX-1500. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223

Re: [Flexradio] Fwd: Audio problem

2012-01-11 Thread Tim Ellison, W4TME
It is a known issue with the Firewire driver related to buffer syncing. It has been reported to the Firewire driver developers. Make sure you are using the legacy 1394 driver in Windows. That helps sometimes. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616

Re: [Flexradio] 5000 and Rack Gear

2012-01-11 Thread Tim Ellison, W4TME
How are you feeding the audio to the FLEX-5000? Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http

Re: [Flexradio] [Flex radio] Power up problem

2012-01-10 Thread Tim Ellison, W4TME
will force the Firewire card to wake up. If your Windows power management settings are not set for max performance, you should do this. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t

Re: [Flexradio] Popping sound

2012-01-10 Thread Tim Ellison, W4TME
Try selecting a smaller DSP RX buffer size (like 1024 or less). -Tim Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com

Re: [Flexradio] [Flex radio] Power up problem

2012-01-10 Thread Tim Ellison, W4TME
Yes, it would applicable to both the FLEX-3000 and FLEX-5000 -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com

Re: [Flexradio] [Flex radio] Power up problem

2012-01-10 Thread Tim Ellison, W4TME
PowerSDR and the radio does not complete properly resulting in the behavior. We have notified the developer of the Firewire driver of this problem and hopefully it will be resolved in a future release of the driver. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems

Re: [Flexradio] [Flex radio] Power up problem

2012-01-10 Thread Tim Ellison, W4TME
by a FLEX-3000 that has a max sampling rate of 96K, there would be a low-level parameter mismatch. Therefore the driver defaults to the lowest common denominator that will result in the most reliable operation over all device types; 48 KHz -Tim --- Tim Ellison, W4TME Product Management, Sales

Re: [Flexradio] Display

2012-01-10 Thread Tim Ellison, W4TME
You should add your ideas as a feature request http://www.flexradio.com/Support.aspx?topic=NewFeatures -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t

Re: [Flexradio] Laptop on F5k and F3k

2012-01-09 Thread Tim Ellison, W4TME
The answer is no, your F5K will not be history. PowerSDR creates unique databases for for each radio that is connected to the PC and used. I have about 10 FLEX-1500 databases from using my laptop at hamfests for demos. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems

Re: [Flexradio] Maximum dpc latency numbers

2012-01-09 Thread Tim Ellison, W4TME
1500 uS and below is what you are shooting for if you are doing phone and digital modes. 500 uS or less if you are doing CW. This is a max number (aka a spike) not an average, which should be a lot lower than a spike. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems

Re: [Flexradio] changing default wav file location

2012-01-04 Thread Tim Ellison, W4TME
and the Wave menu option features. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo On 1

Re: [Flexradio] changing default wav file location

2012-01-04 Thread Tim Ellison, W4TME
yes, but... It would be a very clumsy VKer at best; too many thing to click and select to get it to play. I recommend Ray's VoiceKeyer (http://kc.flexradio.com/KnowledgebaseArticle50275.aspx) -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W

Re: [Flexradio] changing default wav file location

2012-01-04 Thread Tim Ellison, W4TME
You have overlooked something. Look at the Allow PTT to Override/Bypass VAC for Phone option in Setup-Audio-VAC Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com

Re: [Flexradio] sequence for 1500

2012-01-03 Thread Tim Ellison, W4TME
That is exactly the proper sequence of events. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http

Re: [Flexradio] Problem with Hercules DJ Console

2012-01-01 Thread Tim Ellison, W4TME
/group/PowerSDR-UI/ -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo On 1/1/2012 4

Re: [Flexradio] Remote remote operation?

2011-12-30 Thread Tim Ellison, W4TME
TeamViewer has an option for the remote PC (client) to access the FLEX PC. You were presented this when TeamViewer was installed. You set FLEX PC up in the My Computers part of TeamViewer on the client PC. It is in the TeamViewer documentation. -Tim --- Tim Ellison, W4TME Product

Re: [Flexradio] VAC Audio Issues

2011-12-30 Thread Tim Ellison, W4TME
Is this issue observed when remoting over the Internet? Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems™ 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http

Re: [Flexradio] Flex 5000A U/V back panel

2011-12-30 Thread Tim Ellison, W4TME
Try on the FLEX-5000 product page http://www.flex-radio.com/Products.aspx?topic=F5Ka_details Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com

[Flexradio] FlexRadio Offices will be closed on Jan 2 for New Years

2011-12-29 Thread Tim Ellison, W4TME
-- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo

[Flexradio] Time is running out...

2011-12-29 Thread Tim Ellison, W4TME
the On-Line Store (http://flexradio.3dcartstores.com/) or via the telephone by calling tomorrow only 1 512 535-4713 Ext. 1 Happy New Year to all! -Tim -- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713

Re: [Flexradio] Recommendations for TX equalizer

2011-12-28 Thread Tim Ellison, W4TME
See my comments in-line below. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo

Re: [Flexradio] New Flex 5000A install ?

2011-12-27 Thread Tim Ellison, W4TME
Well, that really isn't 100% correct. The IEEE cable distance spec for 1394a is 4.5 metres (15 ft) Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t

Re: [Flexradio] disable speakers

2011-12-26 Thread Tim Ellison, W4TME
The only way to disable the speaker is to open the Mixer form from the menu bar and un-check the speaker output. There isn't an auto disable feature. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713

Re: [Flexradio] Click -tune RTTY spots??

2011-12-24 Thread Tim Ellison, W4TME
Are you using DIGU or DIGL? Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo On 12/24

Re: [Flexradio] receive image rejection.

2011-12-22 Thread Tim Ellison, W4TME
this issue for you. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo On 12/22/2011

Re: [Flexradio] receive image rejection.

2011-12-22 Thread Tim Ellison, W4TME
of the calibration routines and/or (2) actually run them with you interactively via a PC remote control program to ensure that are run correctly and can take the proper corrective actions if some goes wrong while calibrating. -Tim --- Tim Ellison, W4TME Product Management, Sales Support

Re: [Flexradio] got it working again...

2011-12-21 Thread Tim Ellison, W4TME
on a working system, it will not be working afterwards and all of your user specific info will be gone. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t

Re: [Flexradio] AMD chip

2011-12-20 Thread Tim Ellison, W4TME
, it will not boot at all. Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo On 12/20/2011 9:34 AM

Re: [Flexradio] AMD chip

2011-12-19 Thread Tim Ellison, W4TME
Neal just told me... Right now I would recommend the Asrock 880GM-LE micro-ATX board with the AMD X4 970 chip, its an absolute smoker!! I did one this weekend and its really (really) fast and really cheap. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM

Re: [Flexradio] HELP

2011-12-17 Thread Tim Ellison, W4TME
and Win7 users. Thanks for the heads up regarding the Java virus. Us Windoze users need all the help we can get :-) -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t

Re: [Flexradio] Flex Control stopped working

2011-12-14 Thread Tim Ellison, W4TME
://helpdesk.flexradio.com) so we can assign you a case number. One of our support engineers will be in contact so we can resolve this issue for you. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext

Re: [Flexradio] PR40 - 1/4 for bal line pin out

2011-12-13 Thread Tim Ellison, W4TME
http://www.mediacollege.com/audio/connection/xlr-jack-stereo.html Or you can help support your favorite ham radio vendor by buying one from FlexRadio too http://cart.flexradio.com/FLEX-5000-Microphone-cable-for-PR-781_p_20.html -Tim --- Tim Ellison, W4TME Product Management, Sales Support

Re: [Flexradio] New Flex 3000 and firewire card.

2011-12-13 Thread Tim Ellison, W4TME
the problems in 100% of the cases. My FW card of choice right now is the LaCie card. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web

Re: [Flexradio] Newbie Flex 5000 Questions

2011-12-13 Thread Tim Ellison, W4TME
Dale see my comments in-line below. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com

Re: [Flexradio] New PowerSDR Install fails

2011-12-13 Thread Tim Ellison, W4TME
number. One of our support engineers will be in contact so we can resolve this issue for you. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t

Re: [Flexradio] Rx eq setup

2011-12-11 Thread Tim Ellison, W4TME
Make sure you do not have the DPI setting changed from the default of 96 (100% in Win7). Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web

Re: [Flexradio] No mic audio

2011-12-11 Thread Tim Ellison, W4TME
This smells of a configuration issue. Have you tried a reset to factory defaults and tested the mic before doing any database imports or data transfers? Just manually set up the minimum changes needed to test the mic output. Tim Ellison, W4TME Product Management, Sales Support FlexRadio

Re: [Flexradio] Frozen PowerSDR

2011-12-10 Thread Tim Ellison, W4TME
Is this a FLEX-1500 or FLEX-3000? Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com http://www.flexradio.com logo

Re: [Flexradio] 2 meter packet with VU-5K problem

2011-12-09 Thread Tim Ellison, W4TME
Alan, I had this working at one time too. I need to put my F5K back into a operating mode rather than software development and test mode and see if I can reproduce the behavior you described. I'll make a best effort to get to it this weekend. Tim Ellison, W4TME Product Management, Sales

Re: [Flexradio] 2 meter packet with VU-5K problem

2011-12-09 Thread Tim Ellison, W4TME
One quick thing. You don't have VAC configured for Direct IQ do you? Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web: www.flexradio.com

Re: [Flexradio] 2 meter packet with VU-5K problem

2011-12-09 Thread Tim Ellison, W4TME
Isn't it always something :-) -Tim --- Sent from my iPhone with typos included at no extra charge. On Dec 9, 2011, at 6:47 PM, Alan P. Biddle apbid...@united.net wrote: Tim, Found the problem, and as expected, operator error. It turns out that if you have Noise Reduction on, it does a

Re: [Flexradio] microphones headsets - connect to radio or computer?

2011-12-08 Thread Tim Ellison, W4TME
the USB sound devices. - VAC I/O channels consumed for phone and speakers. Have to reconfigure for digital modes. My comments were not eggnog influenced. I hate the stuff. I'd rather hunt out the mistletoe :-) -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM

Re: [Flexradio] Knowledge center

2011-12-07 Thread Tim Ellison, W4TME
The Knowledge Center is back up. Sorry for the inconvenience. Darned computers :-) Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email: t...@flexradio.com mailto:t...@flexradio.com Web

Re: [Flexradio] PowerSDR Demo Mode Problem

2011-12-03 Thread Tim Ellison, W4TME
Systems SDR attached to the PC because the radios have their own A/D and D/A converters built in and do not use the PC sound card. -Tim --- Tim Ellison, W4TME Product Management, Sales Support FlexRadio Systems^(TM) 4616 W Howard Ln Ste 1-150 Austin, TX 78728 Phone: 512-535-4713 Ext. 223 Email

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