Hello,
I sent my question to Adobe Technical Communication
who were nice enough to respond.
ATC indicated that:
"if (and when) Adobe stops selling perpetual licenses of TECH COMM
products like FrameMaker, RoboHelp etc. - we will always take care of
special cases where customers need to
Unfortunately, this is essentially the kind of "licensing" and upgrade pricing
policy changes that I expected some years ago when the subscription versions
were released.
I stopped using FM for _all new_ documents after version 12 and switched to
writing all my new documents to TeX ... my
And here is a link to the CLP and TLP information:
https://www.adobe.com/howtobuy/buying-programs/clp-tlp.html
On Tue, Oct 22, 2019 at 4:02 PM Lin Sims wrote:
> I thought I remembered about this. The same rumour came up in June, and
> this was the information given then by Amitoj Singh:
>
> As
I thought I remembered about this. The same rumour came up in June, and
this was the information given then by Amitoj Singh:
As of July 1st, 2019, the Software Assurance (ASA) and Maintenance &
Support (M) programs were discontinued, although people who have
contracts under those programs will
If this is indeed the case (it would be nice to get something definitive from
Adobe directly, not just second-hand interpretations that are all over the
map), then I think a lot of users will be stand pat on FM2019 for a
considerable period of time, at least until it is no longer compatible
Either or both of these happening "stinks" shame on Adobe.
Adobe is discontinuing support for any type of upgrade for perpetual licenses.
Adobe will be switching OFF perpetual licenses [both for new & renewal]
WORLDWIDE.
Richard Melanson
Technical Writer|HighRes Biosolutions
All that means is that you won't get a break on the cheaper upgrade to the
latest version. You still will be able to get a perpetual license for FM2019 -
you'll just pay more for it.
From: Framers
on behalf
of Richard Melanson
Sent: October 22, 2019 3:30 PM
Below is an email received from Adobe in May.
-
Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelan...@highresbio.com
www.highresbio.com???
This e-mail message may contain confidential information and may not be used by
anyone but the
I haven't heard this, and I'd be suspicious of someone calling you, too.
Sounds too much like the "your Windows license is about to expire" scam
calls.
If I were you (or your boss), I would contact Adobe support directly and
ask about this.
On Tue, Oct 22, 2019 at 11:22 AM Simon BUCH wrote:
>
Hello FrameUsers,
My boss just received a telephone call from an Adobe licensing
specialist this afternoon indicating that Adobe will be switching OFF
perpetual licenses [both for new & renewal] WORLDWIDE for
* Adobe Technical Communication Suite
* Adobe FrameMaker
* Adobe FrameMaker
10 matches
Mail list logo
