Cannot save some screenshots as .png or .tiff on a network drive

Thanks Fred. I have learned that sometimes the path of least resistance is the best solution. Don't ask why, do what works! Nandini -Original Message- From: Fred Ridder [mailto:docu...@hotmail.com] Sent: Wednesday, May 17, 2006 4:59 AM To: nandini at resonate.com Subject: RE: Cannot save

Cannot save some screenshots as .png or .tiff on a network drive

Using FrameMaker 7.2 on Windows 2000 on the network drive (F), importing screenshots saved using SnagIt 8.01. Want avoid gray boxes. Problems: 1. When I saved screenshots to the F (network drive) drive, some screenshots saved as 1K files (too small a size compared to others), when tried to open