Nicolas Michel wrote:
Hi here,
End users send tickets by mail. The ticket is then created in glpi.
But the ticket is not linked with any hardware (computer or something
else). So, we need to link manually the ticket to an object. From the
ticket pannel (when I'm in), we can only choose
Hi here,
End users send tickets by mail. The ticket is then created in glpi. But
the ticket is not linked with any hardware (computer or something else).
So, we need to link manually the ticket to an object. From the ticket
pannel (when I'm in), we can only choose the computer by its name
