Re: [GNC] GnuCash won't open

2019-01-09 Thread Adrien Monteleone
Ruth, Privacy settings of your browser should have no effect on the download or the file opening, but occasionally downloads don’t complete properly and can get corrupted. The solution is to simply re-download. Follow these steps *carefully*: 1. Download GnuCash 3.4, using either Safari or

Re: [GNC] GnuCash won't open

2019-01-09 Thread Colin Law
Ruth, you sent this to me personally rather than to the group, so I am forwarding it to the group. You should not give up, there will be those on the list who know how to help. Colin On Wed, 9 Jan 2019 at 21:31, Ruth L. Mazur wrote: > I have spent too much time trying to get this app, so I

Re: [GNC] GnuCash won't open

2019-01-03 Thread Adrien Monteleone
Ruth, The first time you run GnuCash, you may need to right-click and choose “Open”, then confirm in the pop-up dialog that you want to open the app. After that, left double-clicking should work fine, or you can launch it from your dock like any other app. You’ll have to repeat this

Re: [GNC] GnuCash won't open

2019-01-03 Thread Colin Law
On Thu, 3 Jan 2019 at 07:10, Ruth L. Mazur wrote: > > I have downloaded GnuCash 3.4-Intel to my Mac OS10.11.6 a dozen times but I > can not get it to open. For Privacy I’m set to sites that I visit. Once I > set it to Anyone and that didn’t work either. Did you carefully follow the

[GNC] GnuCash won't open

2019-01-02 Thread Ruth L. Mazur
I have downloaded GnuCash 3.4-Intel to my Mac OS10.11.6 a dozen times but I can not get it to open. For Privacy I’m set to sites that I visit. Once I set it to Anyone and that didn’t work either. This has been very frustrating. I’m disillusioned with Quicken and want something else, and

Re: [GNC] Gnucash won't open

2018-09-23 Thread Alison Fox
Thank you. Your suggestion (see below) for going to Applications and and adding the prompt did work.   Below, to remind everyone, is your suggestion.   try opening Applications:Utilities:Terminal and at the prompt typing   /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug Thanks again.

Re: [GNC] Gnucash won't open

2018-09-22 Thread Robert Heller
At Sun, 23 Sep 2018 01:40:55 + (UTC) Alison Fox wrote: > > It works now.  Although I had placed Gnucash.dmg in the Application folder, > it still didn't work - I would go to open and the app icon would disappear.  > That is when I reached out to the group for advice.  > > Once I

Re: [GNC] Gnucash won't open

2018-09-22 Thread Alison Fox via gnucash-user
It works now.  Although I had placed Gnucash.dmg in the Application folder, it still didn't work - I would go to open and the app icon would disappear.  That is when I reached out to the group for advice.  Once I followed your debug advice, I opened Gnucash from the Applications folder

Re: [GNC] Gnucash won't open

2018-09-22 Thread John Ralls
So it launches from the command line but not from Finder? That's not good. Please run Applications:Utilities:Console and select "User Reports" in the sidebar and see if there are any reports whose name begins with "Gnucash". Regards, John Ralls > On Sep 22, 2018, at 6:12 PM, Alison Fox

Re: [GNC] Gnucash won't open

2018-09-22 Thread Alison Fox via gnucash-user
Thank you. Your suggestion (see below) for going to Applications and adding the text after the prompt did work.     try opening Applications:Utilities:Terminal and at the prompt typing   /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug Thanks again. On Saturday, September 22,

Re: [GNC] Gnucash won't open

2018-09-22 Thread John Ralls
Please remember to copy the list on all replies. The "reply all" button works well for this. You need to put a space between the file name and the option, i.e ".../Gnucash --debug". Regards, John Ralls > On Sep 22, 2018, at 5:49 PM, Alison Fox wrote: > > Hi again. > > > > Here is what

Re: [GNC] Gnucash won't open

2018-09-22 Thread John Ralls
> On Sep 22, 2018, at 12:11 PM, Alison Fox via gnucash-user > wrote: > > Hi. > Hoping someone can help me. I am on a MacAir running MacOS High Sierra > version 10.13.4 > When I went to open Gnucash, it will not open. I tried several ways, but it > says the software may not be compatible.

[GNC] Gnucash won't open

2018-09-22 Thread Alison Fox via gnucash-user
Hi. Hoping someone can help me.  I am on a MacAir running MacOS High Sierra version 10.13.4 When I went to open Gnucash, it will not open.  I tried several ways, but it says the software may not be compatible.  I downloaded the latest version.  It downloads and I saved and open the application. 

Re: [GNC] Gnucash won't open?

2018-06-21 Thread Geert Janssens
Op donderdag 21 juni 2018 15:49:29 CEST schreef keithwjones: > John Ralls-2 wrote > > > The other is that you closed GnuCash with the main window minimized and > > GnuCash has set the window position to -32000;-32000. That misfeature has > > been fixed for 3.2, but in the meantime you can open >

Re: [GNC] Gnucash won't open?

2018-06-21 Thread keithwjones
John Ralls-2 wrote > The other is that you closed GnuCash with the main window minimized and > GnuCash has set the window position to -32000;-32000. That misfeature has > been fixed for 3.2, but in the meantime you can open > AppData/Roaming/GnuCash/books/your-datafile-name.gcm in an editor

Re: [GNC] Gnucash won't open?

2018-06-14 Thread John Ralls
> On Jun 14, 2018, at 1:44 AM, Maf. King wrote: > > On Thursday, 14 June 2018 01:11:14 BST Gyle McCollam wrote: >> I tried opening gnucash, I have been using for over 2 years, and it tells me >> it can’t get a lock. I select open anyway and it shows on the windows 10 >> taskbar, show a

Re: [GNC] Gnucash won't open?

2018-06-14 Thread Maf. King
On Thursday, 14 June 2018 01:11:14 BST Gyle McCollam wrote: > I tried opening gnucash, I have been using for over 2 years, and it tells me > it can’t get a lock. I select open anyway and it shows on the windows 10 > taskbar, show a preview when hovered over the icon, but will not open for > use.

[GNC] Gnucash won't open?

2018-06-14 Thread Gyle McCollam
I tried opening gnucash, I have been using for over 2 years, and it tells me it can’t get a lock. I select open anyway and it shows on the windows 10 taskbar, show a preview when hovered over the icon, but will not open for use. I tried shutting down the computer and restarting, but that