Re: Could not obtain the lock

2017-11-23 Thread moirag
> On Wednesday, 22 November 2017 04:19:21 GMT moi...@web.net wrote: > >> >> It has to be on my desktop?? OK, i'll try that ... tomorrow ... and >> report >> back. >> >> Moira > > No it doesn't have to be on your desktop, but for testing purposes it is a > handy place that we know exists! Oh, well

Re: Could not obtain the lock

2017-11-22 Thread moirag
> Moira, > > Do you have similar problems with other files on that computer? Do you > check it for malware regularly? It seems a little odd that you were able > to place the file there without write permission unless you do have > multiple users on that computer. You may need to find an expert

Re: Could not obtain the lock

2017-11-22 Thread David Carlson
Moira, You have the attention of several different experienced GnuCash users from various different backgrounds, and we all share your frustration. Your experience does not match that of a typical user. In my opinion there is something unusual about your computer or how you managed to get the

Re: Could not obtain the lock

2017-11-22 Thread Mike or Penny Novack
On 11/20/2017 9:49 PM, moi...@web.net wrote: No, the files are not "Read-Only". My username for Windows??? Yes, it is different on the new computer. Does that matter? In general, yes, and not only for gnucash. Would affect ALL situations were a path name was saved because the path name is

Re: Could not obtain the lock

2017-11-22 Thread David Carlson
Moira, Do you have similar problems with other files on that computer? Do you check it for malware regularly? It seems a little odd that you were able to place the file there without write permission unless you do have multiple users on that computer. You may need to find an expert that is

Re: Could not obtain the lock

2017-11-22 Thread moirag
> I believe that others will concur that you do not have write permission in > the folder containing that data file. Is your user name User? Yes, my user name is User. Should I change it (if I can figure out how)? > That is also why GnuCash failed to create a .LCK file. You need to make a new

Re: Could not obtain the lock

2017-11-22 Thread moirag
> Hi Moira, > > What about the folder that the GC data file is in - is that read-only? > can you create a file in that folder using some other program, say notepad or > word? The folder is not read-only, but it does indicate that there are read-only files in it that I can't find. > Don't know

Re: Could not obtain the lock

2017-11-22 Thread moirag
David... > The lock file is always in the same folder as the data file and it always > has the same name as the data file with the suffix .LCK Unless you are > doing something very unusual, the files will be visible in your file > explorer as long as you put them somewhere in your user folder on

Re: Could not obtain the lock

2017-11-22 Thread Maf. King
On Wednesday, 22 November 2017 04:19:21 GMT moi...@web.net wrote: > > It has to be on my desktop?? OK, i'll try that ... tomorrow ... and report > back. > > Moira No it doesn't have to be on your desktop, but for testing purposes it is a handy place that we know exists! Maf.

Re: Could not obtain the lock

2017-11-21 Thread David Carlson
I believe that others will concur that you do not have write permission in the folder containing that data file. Is your user name User? That is also why GnuCash failed to create a .LCK file. You need to make a new folder on your desktop, call it Moira_GnuCash_Data or similar and use file

Re: Could not obtain the lock

2017-11-21 Thread AC
On 2017-11-21 00:46, David Carlson wrote: > Moira, > > The lock file is always in the same folder as the data file and it always > has the same name as the data file with the suffix .LCK Unless you are > doing something very unusual, the files will be visible in your file > explorer as long as

Re: Could not obtain the lock

2017-11-21 Thread David Carlson
Moira, The lock file is always in the same folder as the data file and it always has the same name as the data file with the suffix .LCK Unless you are doing something very unusual, the files will be visible in your file explorer as long as you put them somewhere in your user folder on your

Re: Could not obtain the lock

2017-11-21 Thread moirag
No, the files are not "Read-Only". My username for Windows??? Yes, it is different on the new computer. Does that matter? > > Hi, > > Check if you have copied the file and made it read-only (or put it in a > read- > only directory). MAybe your username is different or something? > > HTH, > Maf.

Re: Could not obtain the lock

2017-11-20 Thread Maf. King
Hi Moira, What about the folder that the GC data file is in - is that read-only? can you create a file in that folder using some other program, say notepad or word? Don't know how windows manages username permissions - I know that some files can only be touched by an administrator. You

Re: Could not obtain the lock

2017-11-20 Thread Maf. King
new computer. I opened GnuCash after > transferring the files with no problem. Since then, however, I get this > "could not obtain the lock" message, and if I click on "Open Anyway" it > will not exit cleanly, it asks me to save the file as a new file. Which

Could not obtain the lock

2017-11-20 Thread Moira
then, however, I get this "could not obtain the lock" message, and if I click on "Open Anyway" it will not exit cleanly, it asks me to save the file as a new file. Which I have declined to do because i don't know if that will mess things up. I read this thread and looke

Re : Re : Re : Could not obtain the lock

2017-09-06 Thread Alain Dormoy
Tank you. Will do. Alain De : David Carlson Date : samedi 2 septembre 2017 21:44 À : Alain Dormoy Cc : Robert Heller ; gnucash-user@gnucash.org ; Colin Law Objet : Re: Re : Re : Could not obtain the lock Alain, sometimes Windows does some weird things if its settings get messed up

Re: Re : Re : Could not obtain the lock

2017-09-02 Thread David Carlson
t;clan...@gmail.com> ; Robert Heller <hel...@deepsoft.com> ; gnucash-user@gnucash.org *Objet :* Re: Re : Could not obtain the lock It sounds like you are starting GnuCash more times than you are shutting it down. GnuCash can open more than one instance at a time, which would cause

Re : Re : Could not obtain the lock

2017-09-02 Thread Alain Dormoy
be saved and I click on the cross in the upper right corner of my screen (am I missing something?) Alain De : David Carlson Date : samedi 2 septembre 2017 12:37 À : Alain Dormoy Cc : Colin Law ; Robert Heller ; gnucash-user@gnucash.org Objet : Re: Re : Could not obtain the lock It sound

Re: Re : Could not obtain the lock

2017-09-02 Thread David Carlson
i 1 septembre 2017 13:12 > À : "Alain Dormoy" <cag...@free.fr> > Cc : <gnucash-user@gnucash.org> > Objet : Re: Could not obtain the lock > > On 1 September 2017 at 11:51, Alain Dormoy <cag...@free.fr> wrote: >> >>> Hi! >>> >>>

Re : Could not obtain the lock

2017-09-02 Thread Alain Dormoy
-- De : "Colin Law" <clan...@gmail.com> Date : vendredi 1 septembre 2017 13:12 À : "Alain Dormoy" <cag...@free.fr> Cc : <gnucash-user@gnucash.org> Objet : Re: Could not obtain the lock On 1 September 2017

Re: Could not obtain the lock

2017-09-01 Thread Robert Heller
At Fri, 1 Sep 2017 12:51:34 +0200 "Alain Dormoy" <cag...@free.fr> wrote: > > Hi! > > More often than not, when I launch GnuCash, I get the message: > > Gnucash could not obtain the lock for file:\...\filename.gnucash > > I click "Open anyway&qu

Re: Could not obtain the lock

2017-09-01 Thread Colin Law
On 1 September 2017 at 11:51, Alain Dormoy <cag...@free.fr> wrote: > Hi! > > More often than not, when I launch GnuCash, I get the message: > > Gnucash could not obtain the lock for file:\...\filename.gnucash > > I click "Open anyway" and it works n

Could not obtain the lock

2017-09-01 Thread Alain Dormoy
Hi! More often than not, when I launch GnuCash, I get the message: Gnucash could not obtain the lock for file:\...\filename.gnucash I click "Open anyway" and it works normally. So I can't say I really care but it's a bit puzzling. Anyone has an explanation and can I do