Re: Issuing a refund: how to record it and have it show up in the Customer Report

2017-08-31 Thread Geert Janssens
On donderdag 31 augustus 2017 07:16:50 CEST DaveC49 wrote: > Robert, > > Would the Credit Note facility not suit to record what essentially becomes a > reversal of part of an Invoice which would be included in the Customer > report? The discussion of the implementation is not all that clear in

Re: Issuing a refund: how to record it and have it show up in the Customer Report

2017-08-30 Thread DaveC49
Robert, Would the Credit Note facility not suit to record what essentially becomes a reversal of part of an Invoice which would be included in the Customer report? The discussion of the implementation is not all that clear in the manual

RE: Issuing a refund: how to record it and have it show up in the Customer Report

2017-08-30 Thread Christine Maloney via gnucash-user
If the client has paid for one year, you add it to her account and then you deduct the amounts for the time spent (months) then add to your bank/csh account the balance. Then you pay her. -Original Message- From: gnucash-user

Issuing a refund: how to record it and have it show up in the Customer Report

2017-08-30 Thread Robert Heller
I provide web hosting and some of my clients pay upfront for 1 year. A client has closed her site, before the year is up and I'd like to issue a refund. How do I do this so it is properly recorded in her Customer Report? I know I can easily just record a check and take it out of the income