What is your domain name? If it is mail.mydomain.com and your alias is
mydomain.com reverse them so that mydomain.com is your domain name and
mail.mydomain.com is the alias.
Andy
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Colin Tan
Sent: Monday,
Hi,
I am having the same problem with one or two domains. I add it to the
white list either the address or the domain and the message still goes
through the statistical filter.
Very weird
Ttyl,
Allen Armstrong
-Original Message-
From: [EMAIL PROTECTED] [mailto:IMail_Forum-
[EMAIL
I've had the same problem, calls to Ipswitch result in fixes that don't fix
it. Right now I run a mix of Declude and Imail Anti-Spam. The only parts
of the Imail product I use are the URL Blacklist, the phrase filtering, and
the statistical filtering. Doesn't matter what I put in the whitelist
That's unfortunate. I was hoping there _was_ a fix for this. If Ipswitch
is listening, please take a look at this. I Have tested it again and if I
send an e-mail with a violating phrase in it, Imail insert x-headers before
it checks for the whitelist.
If I remove the phrase, restart the
I need a few specifics. Is the phrase list you are using a global one?
Meaning are all your domains pointing to the same list (the one from the
primary domain)? Are you doing any kind of round robin DNS so a message
might hit an IP that doesn't have the Anti-spam setup for it? I am also
assuming
Oops, got ahead of myself...the phrase list must be in the topdir of each
IP'd domain that you want to it to used by. I would still like to see the
SMTP and spam logs for an offending message
Eric S
- Original Message -
From: E. Shanbrom (Ipswitch) [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Excellent. Thanks for the response. When I get to the office I will send
you all logs.
Environment:
Windows NT 4 SP6a, Imail 8.05 HF1
One IP'd domain only, but with numerous aliases.
Thanks again Ericyou should have the logs within the next hour or so.
Travis
-Original Message-
I have hesitated in installing version 8.05 due to some posts a while
back stating smtp would just stop..
I was wondering for those using it if all is well now or is there
something I should be aware of before I do the upgrade. I currently use 8.03.
-kathy
I'll send the same info off to you as well.
Sam
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of E. Shanbrom
(Ipswitch)
Sent: Tuesday, January 13, 2004 9:42 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Whitelisting domains doesn't work
Oops, got
We have had no problems.
Tom
- Original Message -
From: Kathy J [EMAIL PROTECTED]
To: IMail_Forum [EMAIL PROTECTED]
Sent: Tuesday, January 13, 2004 9:11 AM
Subject: [IMail Forum] how goes 8.05?
| I have hesitated in installing version 8.05 due to some posts a while back
| stating smtp
Is there a way to import Outlook calendar into Imail web calendar?
---
[This E-mail scanned for viruses by Declude Virus]
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Knowledge Base/FAQ:
IMHO - Whitelists should be checked first. As it is, the Connection Filter is checked
first, thus may add the headers that may result in deleting or further filtering. I
would think the point of a White List is to make sure if gets through. I have several
clients that are running into similiar
As is apparent, you are not alone. I have similar issues myself. It has
become a rather persistent nuisance.
-Original Message-
From: Jeff [mailto:[EMAIL PROTECTED]
Sent: Tuesday, January 13, 2004 11:13 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Whitelisting domains doesn't work
I had a few questions about what is the norm for Imail configurations.
We have around 35 users with two domains. We have a dedicated P4 w/ W2003
Server for Imail.
SMTP
How many tries before returning to sender?
Queue Manager
Delivery Threads?
Max Retry Threads?
Listen Pipes?
Retry Timer?
A client of mine told me that he couldn't send email to a particular address. The
intended
recipient's ISP is blocking the message.
After contacting the ISP in question, they sent me the following reply:
The reverse DNS entry on the server's IP should match one of
the server's forward DNS
Usually the problem is that people don't have a reverse entry at all. The
fact that you have one, should be okay. Yes, it would be nice to match the
reverse with the forward, but there is no such RFC or rule that I know of
that states that this is necessary. I would say more than likely that
How many people actually control their own reverse dns? Where worked for an ISP we had
our reverse DNS set up this way. The place where I have my servers asked me what I
wanted my reverse DNS to be called, but I just left it as the default. Travis is
right, they must be rejecting alot of
Installed on 3 servers, only had the smtp problem with one of them. I
thought it was just that one server.
Thanks,
Robert M. Perez
Global Internet Management
- Original Message -
From: Tom Pepper [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, January 13, 2004 10:27 AM
Subject:
I am guessing that they want a name with out the numbers. I have seen this
before. They probably do not care about the name matching the HELO string
but they do not want the IP Address in the reverse DNS. In may cases theis
designates an address that is available and is not actuall in use.
Change
The reverse DNS entry on the server's IP should match one of
the server's forward DNS names, for example
mail.netinteraction.com or mx1.netinteraction.com, so
that it can be easily recognized by other sites as a
legitimate mail server.
this is good advice.
Right now, the reverse entry is
I have two questions. The first question is how should I respond to these
folks? Is there any merit
whatsoever in what they are saying? Does anyone have a reference that I
can point them to that
clearly states why this is incorrect?
They are choosing to block spam in a way that blocks a lot of
Need a little clarification
I have my domains host names as mydomain.com and alias'd to
mail.mydomain.com.
Under your instructions to comply with some Reverse DNS issues the host
names should be mail.mydomain.com and alias'd to mydomain.com?
My PTR and A records match, mail.mydomain.com, but the
I have my domains host names as mydomain.com and alias'd to
mail.mydomain.com.
Under your instructions to comply with some Reverse DNS issues the host
names should be mail.mydomain.com and alias'd to mydomain.com?
Imail has apparently got some internal requirements and cross-linking that
One of my users cant send any mail with
OE. Hes always getting this
error :
The connection to the server has failed. Account:
'mail1', Server: 'xxx.xxx.xxx.xxx', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E
I have look the MS Knoledge Base,
I know you've probably already checked these but I'll ask anyway for the group:
Can the user ping your server?
Have you looked through the log files?
Are you using SMTP Auth and is it configured accordingly in the client?
Have the user reboot, this solves 9 out of 10 problems.
--
If the user opens a dos box and
types...
telnet your.mailserver.com 25
(replacing your.mailserver.com with your actual
address)
Does the person see your server welcome them. The
reason I ask is that some networks will make outbound port 25 connections go to
the ISPs mail server no matter
I can ping the server from the user computer.
Can't find anything wrong in the log file. I think that the computer
not connecting to the server IS the problem.
We don't use AUTH. The server works on internal network with NAT for
outgoing SMTP. The computer have been rebooted more than once.
This Is the reply from the server when
trying to telnet to it on port 25 :
Connecting To mail1...Could not open
connection to the host. on port 25.
No connection could be made because the
target machine actively refused it.
Vincent
-Original Message-
From:
[EMAIL
Are they using any sort of virus scan with the email enabled? That is often
the culprit, and the email scanning can be turned off.
Do they have a personal firewall such as ZoneAlarm loaded? If so, does it
allow access to OE?
Tom
- Original Message -
From: Vincent Toussaint [EMAIL
Are the Client IP and Server IP on the same subnet? Can they surf the net just fine?
-- Original Message --
From: Vincent Toussaint [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
Date: Tue, 13 Jan 2004 16:03:56 -0500
This Is the reply from the server when
I have also seen this with Symantec AV because it creates the loop-back to
127.0.0.1 _and_ then Symantec send the e-mail off. The fix for this is
usually to update Symantec, make sure the proper login/password are
configured with Symantec (not OE) or disable outgoing mail scanning.
Travis
Can you get to other things on the server like
webmail (port 80) or pop (110) ? or imap (143) ?
If not then can you get to other servers on the
same subnet?could this workstation have the wrong subnet mask or
something? In another post you mentioned this was all on an internal network
IMail
v8.05
Antivirus
1.1
"Error scanning file,
treated as infected, Return code = 14"
This is
happening on automated messages we receive from a specific account to a specific
account notifying us of reception of FTP transfer of files. The message itself
contains text only, see below:
At 04:03 PM 1/13/2004, Vincent Toussaint wrote:
This Is the reply from the server when trying to telnet to it on port 25 :
Connecting To mail1...Could not open connection to the host. on port 25.
No connection could be made because the target machine actively refused it.
Do you have Auto deny
Norton Anti-Virus 2003 Pro. (No ZoneAlarm)
It has a mail scanner. I'll try to turn this off.
Thanks for the input.
Vincent
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tom Pepper
Sent: Tuesday, January 13, 2004 4:10 PM
To: [EMAIL PROTECTED]
Subject:
I had that this morning, it was the users AV that errored on email scanning,
and blocked ports 100 and 25. Disabling the AV worked for me, and since he
was a programmer, I left it up to him to fix the AV.
Same exact error.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL
This is probably causedby to a malformed
header in the message. In the symcscan.cfg file tell the AV engine to ignore
malformed header
Eric S
- Original Message -
From:
Nektar Meletakos
To: [EMAIL PROTECTED]
Sent: Tuesday, January 13, 2004 4:16
PM
Subject: Re:
Yes
Same subnet. They can both surf the net.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Scott Heath
Sent: Tuesday, January 13, 2004 4:12 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Error sending with Outlook Express
Are the Client IP and
The computer doesn't even connect to the server... :(
I think the problem comes from NAV...
I'll do more tests...
Thank you.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Russ Uhte
(Lists)
Sent: Tuesday, January 13, 2004 4:18 PM
To: [EMAIL PROTECTED]
We have a user that is having this problem. They have two AOL dialup
accounts one will send mail fine but if you dial up with the other AOL
account it will not work, you will end up at the SMTP proxy server for AOL.
Of course AOL said it is not their problem because it is a third party email
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