On 08/19/2010 05:08 PM, Yasir Mughal wrote:
Is there any way to remove unwanted Config Items?
The simplest thing you can do is set the item to invalid.
Bryan
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The invalid option is for the metadata, I am looking for delete
option for the actual data. For example I was adding information for
computers, and out of 8 entries, one is incorrect and I want to delete
that.
Thanks,
On 8/19/10, Bryan Baldwin bryan.bald...@otrs.com wrote:
On 08/19/2010
On 08/19/2010 06:40 PM, Yasir Mughal wrote:
The invalid option is for the metadata, I am looking for delete
option for the actual data. For example I was adding information for
computers, and out of 8 entries, one is incorrect and I want to delete
that.
I don't see why you can't simply make
Thanks for the hint, as some of the records has been entered by
mistake and there is no point in keeping those in DB.
On 8/19/10, Bryan Baldwin bryan.bald...@otrs.com wrote:
On 08/19/2010 06:40 PM, Yasir Mughal wrote:
The invalid option is for the metadata, I am looking for delete
option
BTW, I still do not understand how to set an individual item (data) as invalid.
On 8/19/10, Yasir Mughal mug...@gmail.com wrote:
Thanks for the hint, as some of the records has been entered by
mistake and there is no point in keeping those in DB.
On 8/19/10, Bryan Baldwin
Is there any way to remove unwanted Config Items?
Thanks,
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