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This is about a fresh Ubuntu 16.04 install on a new laptop (asus
x540sa). After pressing the shutdown button in the start menu; the
shutdown procedure starts and in the final splash screen the system just
hangs. Tried a second time by pressing Esc once the splash screen showed
up and I saw that it reaches the line "Reached target shutdown" and just
stops there, no matter how long I leave it there the machine won't turn
off.
I also tried a Kubuntu 16.04 fresh install on the same machine and it
hanged too at the final splash screen where the pulsating logo stopped.
Then I tried with Esc only to see the exact same line in the end.
The issue seems to affect lately quite many users as shown by the google
results of the past month / week or so.
I have also tried shutting down from the console with shutdown -and all
the parameters after that suggested online- and sudo poweroff but
unfortunately they didn't do the trick. The exact same situation
occurred.
Unmounting the swap as suggested online doesn't work.
Also rebooting the system is not working either due to the same issue.
So right now the only way for me to poweroff the machine is to press the
power button on the keyboard continuously.
Reproducible: Always
Steps to Reproduce:
1.Install OS
2.Do something, anything or nothing
3.Try to shutdown or reboot
Actual Results:
The computer is not shutting down: "Reached target shutdown" and hangs there.
Expected Results:
Powering off the machine.
For what it's worth, closing the lid won't suspend the system, but using
the menu buttons for suspension will do it.
** Affects: linux (Ubuntu)
Importance: Critical
Assignee: damiano (damiano1996)
Status: Confirmed
** Tags: xenial
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Poweroff or reboot hangs. Laptop won't shutdown. 16.04
https://bugs.launchpad.net/bugs/1594023
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