Public bug reported:

Hi,

Touchpad on my new Lenovo X1 Carbon (Gen12) with the Sensel haptic pad
doesn't work on boot. I see this:

| [Thu Apr 11 13:57:26 2024] i2c_hid_acpi i2c-SNSL0028:00: device did not ack 
reset within 1000 ms
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main item 
tag 0x0
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main item 
tag 0x0
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main item 
tag 0x0
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main item 
tag 0x0
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main item 
tag 0x0
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main item 
tag 0x0
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main item 
tag 0x0
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main item 
tag 0x0
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main item 
tag 0x0
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main item 
tag 0x0
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main item 
tag 0x0
| ...
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unbalanced 
collection at end of report description
| [Thu Apr 11 13:57:26 2024] hid-generic: probe of 0018:2C2F:0028.0001 failed 
with error -22

Per the Arch Linux wiki page[1], removing and reloading the
`i2c_hid_acpi` seems to fix it:

| [Thu Apr 11 13:58:02 2024] i2c_hid_acpi i2c-SNSL0028:00: device did not ack 
reset within 1000 ms
| [Thu Apr 11 13:58:02 2024] input: SNSL0028:00 2C2F:0028 Mouse as 
/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-15/i2c-SNSL0028:00/0018:2C2F:0028.0002/input/input15
| [Thu Apr 11 13:58:02 2024] input: SNSL0028:00 2C2F:0028 Touchpad as 
/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-15/i2c-SNSL0028:00/0018:2C2F:0028.0002/input/input16
| [Thu Apr 11 13:58:02 2024] hid-multitouch 0018:2C2F:0028.0002: input,hidraw0: 
I2C HID v1.00 Mouse [SNSL0028:00 2C2F:0028] on i2c-SNSL0028:00
| [Thu Apr 11 13:58:03 2024] psmouse serio1: trackpoint: Synaptics TrackPoint 
firmware: 0x08, buttons: 3/3
| [Thu Apr 11 13:58:03 2024] input: TPPS/2 Synaptics TrackPoint as 
/devices/platform/i8042/serio1/input/input18

>From that Arch Linux wiki page, it seems to be a bug upstream[2] with
the commit fixing this:

|
https://github.com/torvalds/linux/commit/af93a167eda90192563bce64c4bb989836afac1f

Or

| https://lore.kernel.org/linux-
input/20240331182440.14477-1...@kl.wtf/T/#u

Can we get fix this backported?

| [hloeung@dharkan tmp]$ apt-cache policy linux-image-generic-hwe-24.04
| linux-image-generic-hwe-24.04:
|   Installed: 6.8.0-22.22
|   Candidate: 6.8.0-22.22
|   Version table:
|  *** 6.8.0-22.22 500
|         500 http://haw-test.archive.ubuntu.com/ubuntu noble/main amd64 
Packages
|         100 /var/lib/dpkg/status
| [hloeung@dharkan tmp]$ uname -a
| Linux dharkan.local 6.8.0-22-generic #22-Ubuntu SMP PREEMPT_DYNAMIC Thu Apr  
4 22:30:32 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux
| [hloeung@dharkan tmp]$

Thanks,

Haw

[1]: https://wiki.archlinux.org/title/Lenovo_ThinkPad_Z16_Gen_2
[2]: https://bugzilla.redhat.com/show_bug.cgi?id=2271136

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New

** Affects: linux (Ubuntu Noble)
     Importance: Undecided
         Status: New


** Tags: noble

** Also affects: linux (Ubuntu Noble)
   Importance: Undecided
       Status: New

** Tags added: noble

** Description changed:

  Hi,
  
  Touchpad on my new Lenovo X1 Carbon (Gen12) with the Sensel haptic pad
  doesn't work on boot. I see this:
  
  | [Thu Apr 11 13:57:26 2024] i2c_hid_acpi i2c-SNSL0028:00: device did not ack 
reset within 1000 ms
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | ...
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unbalanced 
collection at end of report description
  | [Thu Apr 11 13:57:26 2024] hid-generic: probe of 0018:2C2F:0028.0001 failed 
with error -22
  
  Per the Arch Linux wiki page[1], removing and reloading the
  `i2c_hid_acpi` seems to fix it:
  
  | [Thu Apr 11 13:58:02 2024] i2c_hid_acpi i2c-SNSL0028:00: device did not ack 
reset within 1000 ms
  | [Thu Apr 11 13:58:02 2024] input: SNSL0028:00 2C2F:0028 Mouse as 
/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-15/i2c-SNSL0028:00/0018:2C2F:0028.0002/input/input15
  | [Thu Apr 11 13:58:02 2024] input: SNSL0028:00 2C2F:0028 Touchpad as 
/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-15/i2c-SNSL0028:00/0018:2C2F:0028.0002/input/input16
  | [Thu Apr 11 13:58:02 2024] hid-multitouch 0018:2C2F:0028.0002: 
input,hidraw0: I2C HID v1.00 Mouse [SNSL0028:00 2C2F:0028] on i2c-SNSL0028:00
  | [Thu Apr 11 13:58:03 2024] psmouse serio1: trackpoint: Synaptics TrackPoint 
firmware: 0x08, buttons: 3/3
  | [Thu Apr 11 13:58:03 2024] input: TPPS/2 Synaptics TrackPoint as 
/devices/platform/i8042/serio1/input/input18
  
  From that Arch Linux wiki page, it seems to be a bug upstream[2] with
  the commit fixing this:
  
  |
  
https://github.com/torvalds/linux/commit/af93a167eda90192563bce64c4bb989836afac1f
  
+ Or
+ 
+ | https://lore.kernel.org/linux-
+ input/20240331182440.14477-1...@kl.wtf/T/#u
+ 
  Can we get fix this backported?
  
  | [hloeung@dharkan tmp]$ apt-cache policy linux-image-generic-hwe-24.04
  | linux-image-generic-hwe-24.04:
  |   Installed: 6.8.0-22.22
  |   Candidate: 6.8.0-22.22
  |   Version table:
  |  *** 6.8.0-22.22 500
  |         500 http://haw-test.archive.ubuntu.com/ubuntu noble/main amd64 
Packages
  |         100 /var/lib/dpkg/status
  | [hloeung@dharkan tmp]$ uname -a
  | Linux dharkan.local 6.8.0-22-generic #22-Ubuntu SMP PREEMPT_DYNAMIC Thu Apr 
 4 22:30:32 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux
  | [hloeung@dharkan tmp]$
  
- 
  Thanks,
  
  Haw
  
  [1]: https://wiki.archlinux.org/title/Lenovo_ThinkPad_Z16_Gen_2
  [2]: https://bugzilla.redhat.com/show_bug.cgi?id=2271136

-- 
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https://bugs.launchpad.net/bugs/2061040

Title:
  I2C HID device sometimes fails to initialize causing touchpad to not
  work

Status in linux package in Ubuntu:
  New
Status in linux source package in Noble:
  New

Bug description:
  Hi,

  Touchpad on my new Lenovo X1 Carbon (Gen12) with the Sensel haptic pad
  doesn't work on boot. I see this:

  | [Thu Apr 11 13:57:26 2024] i2c_hid_acpi i2c-SNSL0028:00: device did not ack 
reset within 1000 ms
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unknown main 
item tag 0x0
  | ...
  | [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:0028.0001: unbalanced 
collection at end of report description
  | [Thu Apr 11 13:57:26 2024] hid-generic: probe of 0018:2C2F:0028.0001 failed 
with error -22

  Per the Arch Linux wiki page[1], removing and reloading the
  `i2c_hid_acpi` seems to fix it:

  | [Thu Apr 11 13:58:02 2024] i2c_hid_acpi i2c-SNSL0028:00: device did not ack 
reset within 1000 ms
  | [Thu Apr 11 13:58:02 2024] input: SNSL0028:00 2C2F:0028 Mouse as 
/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-15/i2c-SNSL0028:00/0018:2C2F:0028.0002/input/input15
  | [Thu Apr 11 13:58:02 2024] input: SNSL0028:00 2C2F:0028 Touchpad as 
/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-15/i2c-SNSL0028:00/0018:2C2F:0028.0002/input/input16
  | [Thu Apr 11 13:58:02 2024] hid-multitouch 0018:2C2F:0028.0002: 
input,hidraw0: I2C HID v1.00 Mouse [SNSL0028:00 2C2F:0028] on i2c-SNSL0028:00
  | [Thu Apr 11 13:58:03 2024] psmouse serio1: trackpoint: Synaptics TrackPoint 
firmware: 0x08, buttons: 3/3
  | [Thu Apr 11 13:58:03 2024] input: TPPS/2 Synaptics TrackPoint as 
/devices/platform/i8042/serio1/input/input18

  From that Arch Linux wiki page, it seems to be a bug upstream[2] with
  the commit fixing this:

  |
  
https://github.com/torvalds/linux/commit/af93a167eda90192563bce64c4bb989836afac1f

  Or

  | https://lore.kernel.org/linux-
  input/20240331182440.14477-1...@kl.wtf/T/#u

  Can we get fix this backported?

  | [hloeung@dharkan tmp]$ apt-cache policy linux-image-generic-hwe-24.04
  | linux-image-generic-hwe-24.04:
  |   Installed: 6.8.0-22.22
  |   Candidate: 6.8.0-22.22
  |   Version table:
  |  *** 6.8.0-22.22 500
  |         500 http://haw-test.archive.ubuntu.com/ubuntu noble/main amd64 
Packages
  |         100 /var/lib/dpkg/status
  | [hloeung@dharkan tmp]$ uname -a
  | Linux dharkan.local 6.8.0-22-generic #22-Ubuntu SMP PREEMPT_DYNAMIC Thu Apr 
 4 22:30:32 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux
  | [hloeung@dharkan tmp]$

  Thanks,

  Haw

  [1]: https://wiki.archlinux.org/title/Lenovo_ThinkPad_Z16_Gen_2
  [2]: https://bugzilla.redhat.com/show_bug.cgi?id=2271136

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