please help
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https://bugs.launchpad.net/bugs/2031226
Title:
Unclaimed Network Controller on Ubuntu 23.04 HP Spectre x360
Convertible 15-eb0xxx
Status in backport-iwlwifi-dkms package in Ubuntu:
New
Status in linux package in Ubuntu:
Incomplete
Bug description:
# Problem
I recently tried dual booting my **HP Spectre x360 Convertible 15-eb0xxx**
machine with *Windows 11* and *Ubuntu 23.04*. Unfortunately, the Ubuntu system
is never able to connect to the internet via it's wifi card. Wifi works as
expected when running Windows 11.
Windows 11 device manager reports my wifi card is an Intel Ax201
160MhZ device.
I have obtained the following diagnostic information:
## dmesg
```
[ 2.352442] iwlwifi: unknown parameter 'd0i3_disable' ignored
[ 2.352445] iwlwifi: unknown parameter 'lar_disable' ignored
[ 2.354883] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[ 2.368115] iwlwifi 0000:00:14.3: Can find a correct rfid for crf id 0x617
[ 2.368163] iwlwifi: probe of 0000:00:14.3 failed with error -22
```
## sudo lshw -C network
```
*-network UNCLAIMED
description: Network controller
product: Comet Lake PCH CNVi WiFi
vendor: Intel Corporation
physical id: 14.3
bus info: pci@0000:00:14.3
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix cap_list
configuration: latency=0
resources: iomemory:600-5ff memory:606311c000-606311ffff
*-network
description: Ethernet interface
physical id: 15
bus info: usb@1:1
logical name: enxa0cec8645734
serial: a0:ce:c8:64:57:34
size: 100Mbit/s
capacity: 100Mbit/s
capabilities: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd
autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8152
driverversion=v1.12.13 duplex=full ip=192.168.1.46 link=yes multicast=yes
port=MII speed=100Mbit/s
```
## uname -r
```
6.2.0-26-generic
```
## lsusb
```
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 06cb:00c9 Synaptics, Inc.
Bus 001 Device 003: ID 8087:0026 Intel Corp. AX201 Bluetooth
Bus 001 Device 006: ID 0bda:8152 Realtek Semiconductor Corp. RTL8152 Fast
Ethernet Adapter
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
```
## rfkill list all
```
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
```
## lspci
```
00:00.0 Host bridge: Intel Corporation 10th Gen Core Processor Host
Bridge/DRAM Registers (rev 02)
00:01.0 PCI bridge: Intel Corporation 6th-10th Gen Core Processor PCIe
Controller (x16) (rev 02)
00:02.0 VGA compatible controller: Intel Corporation CometLake-H GT2 [UHD
Graphics] (rev 05)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200
v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 02)
00:12.0 Signal processing controller: Intel Corporation Comet Lake PCH
Thermal Controller
00:13.0 Serial controller: Intel Corporation Device 06fc
00:14.0 USB controller: Intel Corporation Comet Lake USB 3.1 xHCI Host
Controller
00:14.2 RAM memory: Intel Corporation Comet Lake PCH Shared SRAM
00:14.3 Network controller: Intel Corporation Comet Lake PCH CNVi WiFi
00:15.0 Serial bus controller: Intel Corporation Comet Lake PCH Serial IO I2C
Controller #0
00:15.1 Serial bus controller: Intel Corporation Comet Lake PCH Serial IO I2C
Controller #1
00:16.0 Communication controller: Intel Corporation Comet Lake HECI Controller
00:1b.0 PCI bridge: Intel Corporation Comet Lake PCI Express Root Port #17
(rev f0)
00:1d.0 PCI bridge: Intel Corporation Comet Lake PCI Express Root Port #9
(rev f0)
00:1d.7 PCI bridge: Intel Corporation Device 06b7 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Comet Lake LPC Controller
00:1f.3 Multimedia audio controller: Intel Corporation Comet Lake PCH cAVS
00:1f.4 SMBus: Intel Corporation Comet Lake PCH SMBus Controller
00:1f.5 Serial bus controller: Intel Corporation Comet Lake PCH SPI Controller
01:00.0 VGA compatible controller: NVIDIA Corporation TU117M [GeForce GTX
1650 Ti Mobile] (rev a1)
01:00.1 Audio device: NVIDIA Corporation Device 10fa (rev a1)
02:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan
Ridge 4C 2018] (rev 06)
03:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan
Ridge 4C 2018] (rev 06)
03:01.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan
Ridge 4C 2018] (rev 06)
03:02.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan
Ridge 4C 2018] (rev 06)
03:04.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan
Ridge 4C 2018] (rev 06)
04:00.0 System peripheral: Intel Corporation JHL7540 Thunderbolt 3 NHI [Titan
Ridge 4C 2018] (rev 06)
38:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB
Controller [Titan Ridge 4C 2018] (rev 06)
6d:00.0 Non-Volatile memory controller: Micron Technology Inc Device 5405
6e:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI
Express Card Reader (rev 01)
```
# I have tried:
* The following dual boot permutations:
- Ubuntu 18.04 + Windows 10
- Ubuntu 18.04 + Windows 11
- Ubuntu 20.04 + Windows 11
- Ubuntu 22.04 + Windows 11
- Ubuntu 22.04 + Windows 10
- Ubuntu 23.o4 + Windows 10
> Across all permutations
>
> - wifi *always* works on windows.
> - wifi *never* works on Ubuntu
> - Bluetooth\* occasionally / intermittently\* works on Ubuntu.
* Disabling Fast Boot on the Windows control panel power settings, as
described here:
https://askubuntu.com/questions/1254608/the-wifi-is-disabled-when-i-start-with-windows-and-then-go-back-to-ubuntu-a-res
* Disabling Secure Boot on my BIOS.
* Patching my network drivers as described here:
https://askubuntu.com/questions/1352653/intel-ax201-wi-fi-6-is-not-working-on-ubuntu-21-04
* EDIT: Reinstalling `linux-modules-extra` as described by [this
answer](https://askubuntu.com/a/1474267/1721042)
* EDIT: Removing `linux-modules-*-iwlwifi` and installing
`backport-iwlwifi-dkms` as described by [this bug
report](https://www.mail-archive.com/kernel-packages@lists.launchpad.net/msg503049.html)
* EDIT: Manually installing `sudo dpkg -i
backport-iwlwifi-dkms_9904-0ubuntu5_all.deb` from
[here](http://archive.ubuntu.com/ubuntu/pool/universe/b/backport-iwlwifi-dkms/)
and firmware from
[here](https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git)
with `sudo tar -zxvf linux-firmware-20230804.tar.gz -C /lib/firmware`, as
described by [this answer](https://askubuntu.com/a/1363582/1721042)
> Note: Between each attempted fix, Ubuntu 23.04 was reinstalled to unpersist
and changes made.
# Wireless Script Output
```none
########## wireless info START ##########
Report from: -
Booted last: -
Script from: -
##### release ###########################
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
##### kernel ############################
Linux 6.2.0-26-generic #26-Ubuntu SMP PREEMPT_DYNAMIC Mon Jul 10 23:39:54 UTC
2023 x86_64 x86_64 x86_64 GNU/Linux
Parameters: ro, quiet, splash, pcie_aspm=force, vt.handoff=7
##### desktop ###########################
Ubuntu
##### lspci #############################
00:14.3 Network controller [0280]: Intel Corporation Comet Lake PCH CNVi WiFi
[8086:06f0]
Subsystem: Intel Corporation Comet Lake PCH CNVi WiFi [8086:0000]
Kernel modules: iwlwifi
##### lsusb #############################
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 06cb:00c9 Synaptics, Inc.
Bus 001 Device 004: ID 8087:0026 Intel Corp. AX201 Bluetooth
Bus 001 Device 002: ID 0bda:8152 Realtek Semiconductor Corp. RTL8152 Fast
Ethernet Adapter
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
##### PCMCIA card info ##################
##### rfkill ############################
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
##### secure boot #######################
SecureBoot disabled
##### lsmod #############################
hp_wmi 24576 0
platform_profile 16384 1 hp_wmi
intel_wmi_thunderbolt 20480 0
wmi_bmof 16384 0
mxm_wmi 16384 0
iwlwifi_compat 16384 0
sparse_keymap 16384 2 hp_wmi,intel_hid
wmi 40960 5
hp_wmi,video,intel_wmi_thunderbolt,wmi_bmof,mxm_wmi
##### interfaces ########################
##### ifconfig ##########################
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group
default qlen 1000
link/loopback <MAC address> brd <MAC address>
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: enx<IF from MAC [IF1]>: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc
pfifo_fast state UP group default qlen 1000
link/ether <MAC 'enx<IF from MAC [IF1]>' [IF1]> brd <MAC address>
inet 192.168.1.46/24 brd 192.168.1.255 scope global dynamic noprefixroute
enx<IF from MAC [IF1]>
valid_lft 86261sec preferred_lft 86261sec
inet6 2404:4404:2a05:6500:e6c7:405c:2b2a:3be5/64 scope global temporary
dynamic
valid_lft 463sec preferred_lft 463sec
inet6 2404:4404:2a05:6500:9654:cb46:8e32:6a4c/64 scope global dynamic
mngtmpaddr noprefixroute
valid_lft 463sec preferred_lft 463sec
inet6 fe80::909:f8fe:5b19:e95/64 scope link noprefixroute
valid_lft forever preferred_lft forever
##### iwconfig ##########################
lo no wireless extensions.
enx<IF from MAC [IF1]> no wireless extensions.
##### route #############################
default via 192.168.1.1 dev enx<IF from MAC [IF1]> proto dhcp src
192.168.1.46 metric 100
169.254.0.0/16 dev enx<IF from MAC [IF1]> scope link metric 1000
192.168.1.0/24 dev enx<IF from MAC [IF1]> proto kernel scope link src
192.168.1.46 metric 100
##### resolv.conf #######################
[777 root '/etc/resolv.conf' -> '../run/systemd/resolve/stub-resolv.conf']
nameserver 127.0.0.53
options edns0 trust-ad
search .
##### network managers ##################
Installed:
NetworkManager
Running:
root 895 1 0 11:44 ? 00:00:00 /usr/sbin/NetworkManager
--no-daemon
##### NetworkManager info ###############
GENERAL.DEVICE: enx<IF from MAC [IF1]>
GENERAL.TYPE: ethernet
GENERAL.NM-TYPE: NMDeviceEthernet
GENERAL.DBUS-PATH:
/org/freedesktop/NetworkManager/Devices/2
GENERAL.VENDOR: Realtek Semiconductor Corp.
GENERAL.PRODUCT: RTL8152 Fast Ethernet Adapter
GENERAL.DRIVER: r8152
GENERAL.DRIVER-VERSION: v1.12.13
GENERAL.FIRMWARE-VERSION: --
GENERAL.HWADDR: <MAC 'enx<IF from MAC [IF1]>' [IF1]>
GENERAL.MTU: 1500
GENERAL.STATE: 100 (connected)
GENERAL.REASON: 0 (No reason given)
GENERAL.IP4-CONNECTIVITY: 4 (full)
GENERAL.IP6-CONNECTIVITY: 4 (full)
GENERAL.UDI:
/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/net/enx<IF from MAC [IF1]>
GENERAL.PATH: pci-0000:00:14.0-usb-0:1:1.0
GENERAL.IP-IFACE: enx<IF from MAC [IF1]>
GENERAL.IS-SOFTWARE: no
GENERAL.NM-MANAGED: yes
GENERAL.AUTOCONNECT: yes
GENERAL.FIRMWARE-MISSING: no
GENERAL.NM-PLUGIN-MISSING: no
GENERAL.PHYS-PORT-ID: --
GENERAL.CONNECTION: Wired connection 1
GENERAL.CON-UUID: fe10c681-3252-36c4-a1c9-4f3a0302b388
GENERAL.CON-PATH:
/org/freedesktop/NetworkManager/ActiveConnection/3
GENERAL.METERED: no (guessed)
CAPABILITIES.CARRIER-DETECT: yes
CAPABILITIES.SPEED: 100 Mb/s
CAPABILITIES.IS-SOFTWARE: no
CAPABILITIES.SRIOV: no
INTERFACE-FLAGS.UP: yes
INTERFACE-FLAGS.LOWER-UP: yes
INTERFACE-FLAGS.CARRIER: yes
INTERFACE-FLAGS.PROMISC: no
WIRED-PROPERTIES.CARRIER: on
IP4.ADDRESS[1]: 192.168.1.46/24
IP4.GATEWAY: 192.168.1.1
IP4.ROUTE[1]: dst = 192.168.1.0/24, nh = 0.0.0.0,
mt = 100
IP4.ROUTE[2]: dst = 169.254.0.0/16, nh = 0.0.0.0,
mt = 1000
IP4.ROUTE[3]: dst = 0.0.0.0/0, nh = 192.168.1.1, mt
= 100
IP4.DNS[1]: 192.168.1.1
DHCP4.OPTION[1]: dhcp_client_identifier = 01:<MAC
'enx<IF from MAC [IF1]>' [IF1]>
DHCP4.OPTION[2]: dhcp_lease_time = 86400
DHCP4.OPTION[3]: dhcp_server_identifier = 192.168.1.1
DHCP4.OPTION[4]: domain_name_servers = 192.168.1.1
DHCP4.OPTION[5]: expiry = 1691717581
DHCP4.OPTION[6]: ip_address = 192.168.1.46
DHCP4.OPTION[7]: requested_broadcast_address = 1
DHCP4.OPTION[8]: requested_domain_name = 1
DHCP4.OPTION[9]: requested_domain_name_servers = 1
DHCP4.OPTION[10]: requested_domain_search = 1
DHCP4.OPTION[11]: requested_host_name = 1
DHCP4.OPTION[12]: requested_interface_mtu = 1
DHCP4.OPTION[13]: requested_ms_classless_static_routes
= 1
DHCP4.OPTION[14]: requested_nis_domain = 1
DHCP4.OPTION[15]: requested_nis_servers = 1
DHCP4.OPTION[16]: requested_ntp_servers = 1
DHCP4.OPTION[17]:
requested_rfc3442_classless_static_routes = 1
DHCP4.OPTION[18]: requested_root_path = 1
DHCP4.OPTION[19]: requested_routers = 1
DHCP4.OPTION[20]: requested_static_routes = 1
DHCP4.OPTION[21]: requested_subnet_mask = 1
DHCP4.OPTION[22]: requested_time_offset = 1
DHCP4.OPTION[23]: requested_wpad = 1
DHCP4.OPTION[24]: routers = 192.168.1.1
DHCP4.OPTION[25]: subnet_mask = 255.255.255.0
IP6.ADDRESS[1]:
2404:4404:2a05:6500:e6c7:405c:2b2a:3be5/64
IP6.ADDRESS[2]:
2404:4404:2a05:6500:9654:cb46:8e32:6a4c/64
IP6.ADDRESS[3]: fe80::909:f8fe:5b19:e95/64
IP6.GATEWAY: fe80::9ec9:ebff:fe24:cc12
IP6.ROUTE[1]: dst = fe80::/64, nh = ::, mt = 1024
IP6.ROUTE[2]: dst = 2404:4404:2a05:6500::/64, nh =
::, mt = 100
IP6.ROUTE[3]: dst = ::/0, nh =
fe80::9ec9:ebff:fe24:cc12, mt = 100
IP6.DNS[1]: fe80::9ac9:ebff:fe24:cc12
DHCP6.OPTION[1]: dhcp6_client_id =
00:04:47:4c:de:bd:34:80:1b:f7:86:ef:3d:20:dd:03:56:2a
DHCP6.OPTION[2]: dhcp6_name_servers =
fe80::9ac9:ebff:fe24:cc12
DHCP6.OPTION[3]: iaid = f2:b2:1f:c2
CONNECTIONS.AVAILABLE-CONNECTION-PATHS:
/org/freedesktop/NetworkManager/Settings/2
CONNECTIONS.AVAILABLE-CONNECTIONS[1]: fe10c681-3252-36c4-a1c9-4f3a0302b388
| Wired connection 1
##### NetworkManager.state ##############
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
##### NetworkManager config #############
[[/etc/NetworkManager/conf.d/default-wifi-powersave-on.conf]]
[connection]
wifi.powersave = 3
[[/etc/NetworkManager/NetworkManager.conf]]
[main]
plugins=ifupdown,keyfile
[ifupdown]
managed=false
[device]
wifi.scan-rand-mac-address=no
[[/usr/lib/NetworkManager/conf.d/10-dns-resolved.conf]]
[main]
dns=systemd-resolved
[[/usr/lib/NetworkManager/conf.d/10-globally-managed-devices.conf]]
[keyfile]
unmanaged-devices=*,except:type:wifi,except:type:gsm,except:type:cdma
[[/usr/lib/NetworkManager/conf.d/20-connectivity-ubuntu.conf]]
[connectivity]
uri=http://connectivity-check.ubuntu.com./
[[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]]
[device-31-mac-addr-change]
match-device=driver:eagle_sdio,driver:wl
wifi.scan-rand-mac-address=no
##### NetworkManager profiles ###########
##### Netplan config ####################
[/etc/netplan/00-installer-config.yaml]
network:
version: 2
[/etc/netplan/01-network-manager-all.yaml]
network:
version: 2
renderer: NetworkManager
##### iw reg get ########################
'iw' is not installed (package "iw").
##### iwlist channels ###################
lo no frequency information.
enx<IF from MAC [IF1]> no frequency information.
##### iwlist scan #######################
lo Interface doesn't support scanning.
enx<IF from MAC [IF1]> Interface doesn't support scanning.
##### module infos ######################
[iwlwifi_compat]
filename: /lib/modules/6.2.0-26-generic/updates/dkms/iwlwifi-compat.ko
license: GPL
description: Kernel backport module
depends:
retpoline: Y
name: iwlwifi_compat
vermagic: 6.2.0-26-generic SMP preempt mod_unload modversions
parm: backported_kernel_name:The kernel tree name that was used for
this backport (iwlwifi) (charp)
parm: backports_tracker_id:The version of the tree containing this
backport (iwlwifi-stack-public:master:9904:0e80336f) (charp)
##### module parameters #################
grep: /sys/module/iwlwifi_compat/parameters/backported_kernel_name:
Permission denied
grep: /sys/module/iwlwifi_compat/parameters/backports_tracker_id: Permission
denied
[iwlwifi_compat]
##### /etc/modules ######################
##### modprobe options ##################
[/etc/modprobe.d/amd64-microcode-blacklist.conf]
blacklist microcode
[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci
[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac
[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off
[/etc/modprobe.d/intel-microcode-blacklist.conf]
blacklist microcode
[/etc/modprobe.d/iwl.conf]
options iwlwifi 11n_disable=1 swcrypto=0 bt_coex_active=0 power_save=0
options iwlmvm power_scheme=1
options iwlwifi d0i3_disable=1
options iwlwifi uapsd_disable=1
options iwlwifi lar_disable=1
[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod)
\
&& /sbin/modprobe -r mac80211
##### rc.local ##########################
grep: /etc/rc.local: No such file or directory
##### pm-utils ##########################
##### udev rules ########################
##### dmesg #############################
[ 4.787935] r8152 1-1:1.0 enx<IF from MAC [IF1]>: carrier on (repeated 2
times)
[ 6503.122088] IPv6: ADDRCONF(NETDEV_CHANGE): enx<IF from MAC [IF1]>: link
becomes ready
[ 6503.122411] r8152 1-1:1.0 enx<IF from MAC [IF1]>: carrier on
########## wireless info END ############
```
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