Public bug reported:

I have an Acer Aspire device and my internal microphone or headset does
not work.

And also frequently my device freezes and raises an error and redirects
me to shell/black screen which I need to force reboot.

I find here to report a bug since I'm an Ubuntu community member who
runs Ubuntu 22.04.3 LTS version with Ubuntu Pro. If this is not the
right place to ask my question then please give me some tip to get
started kernel development and fixing Ubuntu bugs.

happy hacking !

hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lsb_release -a
No LSB modules are available.
Distributor ID:    Ubuntu
Description:    Ubuntu 22.04.3 LTS
Release:    22.04
Codename:    jammy


hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lspci | grep Audio
03:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 1640
03:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] 
Raven/Raven2/FireFlight/Renoir Audio Processor (rev 6f)
03:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 
10h-1fh) HD Audio Controller


hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ grep "Codec:" /proc/asound/card*/codec*
/proc/asound/card0/codec#0:Codec: ATI R6xx HDMI
/proc/asound/card1/codec#0:Codec: Realtek ALC256


hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lsmod | grep '^snd' | column -t
snd_hda_codec_realtek  192512  1
snd_soc_dmic           12288   0
snd_hda_codec_generic  122880  1   snd_hda_codec_realtek
snd_soc_acp6x_mach     24576   0
snd_acp6x_pdm_dma      12288   0
snd_hda_codec_hdmi     94208   1
snd_sof_amd_rembrandt  16384   0
snd_sof_amd_renoir     16384   0
snd_sof_amd_acp        49152   2   snd_sof_amd_rembrandt,snd_sof_amd_renoir
snd_sof_pci            24576   2   snd_sof_amd_rembrandt,snd_sof_amd_renoir
snd_hda_intel          61440   6
snd_sof_xtensa_dsp     12288   1   snd_sof_amd_acp
snd_sof                356352  2   snd_sof_amd_acp,snd_sof_pci
snd_sof_utils          16384   1   snd_sof
snd_intel_dspcfg       32768   2   snd_hda_intel,snd_sof
snd_intel_sdw_acpi     16384   1   snd_intel_dspcfg
snd_hda_codec          212992  4   
snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
snd_hda_core           147456  5   
snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_soc_core           446464  4   
snd_soc_acp6x_mach,snd_sof,snd_acp6x_pdm_dma,snd_soc_dmic
snd_compress           28672   1   snd_soc_core
snd_pcm_dmaengine      16384   1   snd_soc_core
snd_hwdep              20480   1   snd_hda_codec
snd_seq_midi           24576   0
snd_pci_ps             24576   0
snd_seq_midi_event     16384   1   snd_seq_midi
snd_rpl_pci_acp6x      16384   0
snd_acp_pci            12288   0
snd_pci_acp6x          16384   0
snd_rawmidi            57344   1   snd_seq_midi
snd_pcm                196608  14  
snd_sof_amd_acp,snd_hda_codec_hdmi,snd_pci_acp6x,snd_hda_intel,snd_hda_codec,snd_sof,snd_acp6x_pdm_dma,snd_compress,snd_soc_core,snd_sof_utils,snd_hda_core,snd_pci_ps,snd_pcm_dmaengine
snd_seq                118784  2   snd_seq_midi,snd_seq_midi_event
snd_seq_device         16384   3   snd_seq,snd_seq_midi,snd_rawmidi
snd_pci_acp5x          16384   0
snd_timer              49152   2   snd_seq,snd_pcm
snd_rn_pci_acp3x       16384   0
snd_acp_config         16384   7   
snd_rn_pci_acp3x,snd_pci_acp6x,snd_pci_acp5x,snd_sof_amd_rembrandt,snd_acp_pci,snd_pci_ps,snd_sof_amd_renoir
snd                    143360  25  
snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
snd_soc_acpi           12288   2   snd_sof_amd_acp,snd_acp_config
snd_pci_acp3x          16384   0

hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 0: ALC256 Analog [ALC256 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0


ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.5.0-18-generic 6.5.0-18.18~22.04.1
ProcVersionSignature: Ubuntu 6.5.0-18.18~22.04.1-generic 6.5.8
Uname: Linux 6.5.0-18-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 19 05:18:50 2024
InstallationDate: Installed on 2023-11-27 (83 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 
(20230807.2)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed-hwe-6.5
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-signed-hwe-6.5 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy wayland-session

** Description changed:

  I have an Acer Aspire device and my internal microphone or headset does
  not work.
  
  And also frequently my device freezes and raises an error and redirects
  me to shell/black screen which I need to force reboot.
  
  I find here to report a bug since I'm an Ubuntu community member who
  runs Ubuntu 22.04.3 LTS version with Ubuntu Pro. If this is not the
  right place to ask my question then please give me some tip to get
  started kernel development and fixing Ubuntu bugs.
  
  happy hacking !
  
- [code]hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lsb_release -a
+ hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lsb_release -a
  No LSB modules are available.
  Distributor ID:    Ubuntu
  Description:    Ubuntu 22.04.3 LTS
  Release:    22.04
  Codename:    jammy
- [/code]
  
- [code]hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lspci | grep Audio
+ 
+ hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lspci | grep Audio
  03:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 1640
  03:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] 
Raven/Raven2/FireFlight/Renoir Audio Processor (rev 6f)
  03:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 
10h-1fh) HD Audio Controller
- [/code]
  
- [code]hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ grep "Codec:" 
/proc/asound/card*/codec*
+ 
+ hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ grep "Codec:" 
/proc/asound/card*/codec*
  /proc/asound/card0/codec#0:Codec: ATI R6xx HDMI
  /proc/asound/card1/codec#0:Codec: Realtek ALC256
- [/code]
  
- [code]hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lsmod | grep '^snd' | column -t
- snd_hda_codec_realtek  192512  1   
- snd_soc_dmic           12288   0   
+ 
+ hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lsmod | grep '^snd' | column -t
+ snd_hda_codec_realtek  192512  1
+ snd_soc_dmic           12288   0
  snd_hda_codec_generic  122880  1   snd_hda_codec_realtek
- snd_soc_acp6x_mach     24576   0   
- snd_acp6x_pdm_dma      12288   0   
- snd_hda_codec_hdmi     94208   1   
- snd_sof_amd_rembrandt  16384   0   
- snd_sof_amd_renoir     16384   0   
+ snd_soc_acp6x_mach     24576   0
+ snd_acp6x_pdm_dma      12288   0
+ snd_hda_codec_hdmi     94208   1
+ snd_sof_amd_rembrandt  16384   0
+ snd_sof_amd_renoir     16384   0
  snd_sof_amd_acp        49152   2   snd_sof_amd_rembrandt,snd_sof_amd_renoir
  snd_sof_pci            24576   2   snd_sof_amd_rembrandt,snd_sof_amd_renoir
- snd_hda_intel          61440   6   
+ snd_hda_intel          61440   6
  snd_sof_xtensa_dsp     12288   1   snd_sof_amd_acp
  snd_sof                356352  2   snd_sof_amd_acp,snd_sof_pci
  snd_sof_utils          16384   1   snd_sof
  snd_intel_dspcfg       32768   2   snd_hda_intel,snd_sof
  snd_intel_sdw_acpi     16384   1   snd_intel_dspcfg
  snd_hda_codec          212992  4   
snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
  snd_hda_core           147456  5   
snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
  snd_soc_core           446464  4   
snd_soc_acp6x_mach,snd_sof,snd_acp6x_pdm_dma,snd_soc_dmic
  snd_compress           28672   1   snd_soc_core
  snd_pcm_dmaengine      16384   1   snd_soc_core
  snd_hwdep              20480   1   snd_hda_codec
- snd_seq_midi           24576   0   
- snd_pci_ps             24576   0   
+ snd_seq_midi           24576   0
+ snd_pci_ps             24576   0
  snd_seq_midi_event     16384   1   snd_seq_midi
- snd_rpl_pci_acp6x      16384   0   
- snd_acp_pci            12288   0   
- snd_pci_acp6x          16384   0   
+ snd_rpl_pci_acp6x      16384   0
+ snd_acp_pci            12288   0
+ snd_pci_acp6x          16384   0
  snd_rawmidi            57344   1   snd_seq_midi
  snd_pcm                196608  14  
snd_sof_amd_acp,snd_hda_codec_hdmi,snd_pci_acp6x,snd_hda_intel,snd_hda_codec,snd_sof,snd_acp6x_pdm_dma,snd_compress,snd_soc_core,snd_sof_utils,snd_hda_core,snd_pci_ps,snd_pcm_dmaengine
  snd_seq                118784  2   snd_seq_midi,snd_seq_midi_event
  snd_seq_device         16384   3   snd_seq,snd_seq_midi,snd_rawmidi
- snd_pci_acp5x          16384   0   
+ snd_pci_acp5x          16384   0
  snd_timer              49152   2   snd_seq,snd_pcm
- snd_rn_pci_acp3x       16384   0   
+ snd_rn_pci_acp3x       16384   0
  snd_acp_config         16384   7   
snd_rn_pci_acp3x,snd_pci_acp6x,snd_pci_acp5x,snd_sof_amd_rembrandt,snd_acp_pci,snd_pci_ps,snd_sof_amd_renoir
  snd                    143360  25  
snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
  snd_soc_acpi           12288   2   snd_sof_amd_acp,snd_acp_config
- snd_pci_acp3x          16384   0[/code]
+ snd_pci_acp3x          16384   0
  
- [code]hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ aplay -l 
+ hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ aplay -l
  **** List of PLAYBACK Hardware Devices ****
  card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
-   Subdevices: 1/1
-   Subdevice #0: subdevice #0
+   Subdevices: 1/1
+   Subdevice #0: subdevice #0
  card 0: Generic [HD-Audio Generic], device 7: HDMI 1 [HDMI 1]
-   Subdevices: 1/1
-   Subdevice #0: subdevice #0
+   Subdevices: 1/1
+   Subdevice #0: subdevice #0
  card 1: Generic_1 [HD-Audio Generic], device 0: ALC256 Analog [ALC256 Analog]
-   Subdevices: 0/1
-   Subdevice #0: subdevice #0
- [/code]
+   Subdevices: 0/1
+   Subdevice #0: subdevice #0
+ 
  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: linux-image-6.5.0-18-generic 6.5.0-18.18~22.04.1
  ProcVersionSignature: Ubuntu 6.5.0-18.18~22.04.1-generic 6.5.8
  Uname: Linux 6.5.0-18-generic x86_64
  NonfreeKernelModules: zfs
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Feb 19 05:18:50 2024
  InstallationDate: Installed on 2023-11-27 (83 days ago)
  InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 
(20230807.2)
  ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  SourcePackage: linux-signed-hwe-6.5
  UpgradeStatus: No upgrade log present (probably fresh install)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-signed-hwe-6.5 in Ubuntu.
https://bugs.launchpad.net/bugs/2054266

Title:
  microphone  and headset does not work

Status in linux-signed-hwe-6.5 package in Ubuntu:
  New

Bug description:
  I have an Acer Aspire device and my internal microphone or headset
  does not work.

  And also frequently my device freezes and raises an error and
  redirects me to shell/black screen which I need to force reboot.

  I find here to report a bug since I'm an Ubuntu community member who
  runs Ubuntu 22.04.3 LTS version with Ubuntu Pro. If this is not the
  right place to ask my question then please give me some tip to get
  started kernel development and fixing Ubuntu bugs.

  happy hacking !

  hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lsb_release -a
  No LSB modules are available.
  Distributor ID:    Ubuntu
  Description:    Ubuntu 22.04.3 LTS
  Release:    22.04
  Codename:    jammy

  
  hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lspci | grep Audio
  03:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 1640
  03:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] 
Raven/Raven2/FireFlight/Renoir Audio Processor (rev 6f)
  03:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 
10h-1fh) HD Audio Controller

  
  hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ grep "Codec:" 
/proc/asound/card*/codec*
  /proc/asound/card0/codec#0:Codec: ATI R6xx HDMI
  /proc/asound/card1/codec#0:Codec: Realtek ALC256

  
  hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lsmod | grep '^snd' | column -t
  snd_hda_codec_realtek  192512  1
  snd_soc_dmic           12288   0
  snd_hda_codec_generic  122880  1   snd_hda_codec_realtek
  snd_soc_acp6x_mach     24576   0
  snd_acp6x_pdm_dma      12288   0
  snd_hda_codec_hdmi     94208   1
  snd_sof_amd_rembrandt  16384   0
  snd_sof_amd_renoir     16384   0
  snd_sof_amd_acp        49152   2   snd_sof_amd_rembrandt,snd_sof_amd_renoir
  snd_sof_pci            24576   2   snd_sof_amd_rembrandt,snd_sof_amd_renoir
  snd_hda_intel          61440   6
  snd_sof_xtensa_dsp     12288   1   snd_sof_amd_acp
  snd_sof                356352  2   snd_sof_amd_acp,snd_sof_pci
  snd_sof_utils          16384   1   snd_sof
  snd_intel_dspcfg       32768   2   snd_hda_intel,snd_sof
  snd_intel_sdw_acpi     16384   1   snd_intel_dspcfg
  snd_hda_codec          212992  4   
snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
  snd_hda_core           147456  5   
snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
  snd_soc_core           446464  4   
snd_soc_acp6x_mach,snd_sof,snd_acp6x_pdm_dma,snd_soc_dmic
  snd_compress           28672   1   snd_soc_core
  snd_pcm_dmaengine      16384   1   snd_soc_core
  snd_hwdep              20480   1   snd_hda_codec
  snd_seq_midi           24576   0
  snd_pci_ps             24576   0
  snd_seq_midi_event     16384   1   snd_seq_midi
  snd_rpl_pci_acp6x      16384   0
  snd_acp_pci            12288   0
  snd_pci_acp6x          16384   0
  snd_rawmidi            57344   1   snd_seq_midi
  snd_pcm                196608  14  
snd_sof_amd_acp,snd_hda_codec_hdmi,snd_pci_acp6x,snd_hda_intel,snd_hda_codec,snd_sof,snd_acp6x_pdm_dma,snd_compress,snd_soc_core,snd_sof_utils,snd_hda_core,snd_pci_ps,snd_pcm_dmaengine
  snd_seq                118784  2   snd_seq_midi,snd_seq_midi_event
  snd_seq_device         16384   3   snd_seq,snd_seq_midi,snd_rawmidi
  snd_pci_acp5x          16384   0
  snd_timer              49152   2   snd_seq,snd_pcm
  snd_rn_pci_acp3x       16384   0
  snd_acp_config         16384   7   
snd_rn_pci_acp3x,snd_pci_acp6x,snd_pci_acp5x,snd_sof_amd_rembrandt,snd_acp_pci,snd_pci_ps,snd_sof_amd_renoir
  snd                    143360  25  
snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
  snd_soc_acpi           12288   2   snd_sof_amd_acp,snd_acp_config
  snd_pci_acp3x          16384   0

  hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ aplay -l
  **** List of PLAYBACK Hardware Devices ****
  card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: Generic [HD-Audio Generic], device 7: HDMI 1 [HDMI 1]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 1: Generic_1 [HD-Audio Generic], device 0: ALC256 Analog [ALC256 Analog]
    Subdevices: 0/1
    Subdevice #0: subdevice #0

  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: linux-image-6.5.0-18-generic 6.5.0-18.18~22.04.1
  ProcVersionSignature: Ubuntu 6.5.0-18.18~22.04.1-generic 6.5.8
  Uname: Linux 6.5.0-18-generic x86_64
  NonfreeKernelModules: zfs
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Feb 19 05:18:50 2024
  InstallationDate: Installed on 2023-11-27 (83 days ago)
  InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 
(20230807.2)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-signed-hwe-6.5
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.5/+bug/2054266/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to