Re: [LegacyUG] Unable to Print individual report

2023-06-16 Thread irhocking
, 2023 4:05 PM To: 'Legacy User Group' Subject: Re: [LegacyUG] Unable to Print individual report Thanks Cathy, Restarted computer a number of times and always shut down every evening. Run File > File Maintenance> Check/Repair in Legacy - only one source citation which had been duplicated.

Re: [LegacyUG] Unable to Print individual report

2023-06-14 Thread irhocking
essage- From: LegacyUserGroup On Behalf Of Cathy Pinner Sent: Wednesday, June 14, 2023 2:29 PM To: Legacy User Group Subject: Re: [LegacyUG] Unable to Print individual report Ian, Have you updated Legacy? There was a problem like this a while back with newly added people. Have you restarte

Re: [LegacyUG] Unable to Print individual report

2023-06-14 Thread Joan Goodman
On Tue, Jun 13, 2023 at 8:34 AM Brian Kelly wrote: > It would help a lot if you gave us more information on what happens when > you try to print the report for those three people. > Do you get an error message? Is the report garbled or does it contain > errors? every bit of information on the

Re: [LegacyUG] Unable to Print individual report

2023-06-13 Thread Cathy Pinner
Ian *From:*LegacyUserGroup *On Behalf Of *Ian Macaulay *Sent:* Wednesday, June 14, 2023 12:14 PM *To:* Legacy User Group *Subject:* Re: [LegacyUG] Unable to Print individual report I usually have to do a microsoft update to get printing back.  Do you have an update pending? On Tue, Jun 13, 202

Re: [LegacyUG] Unable to Print individual report

2023-06-13 Thread irhocking
this is fixed. All the other tabs for reports Preview and Print are fine for all individuals. Cheers Ian From: LegacyUserGroup On Behalf Of Ian Macaulay Sent: Wednesday, June 14, 2023 12:14 PM To: Legacy User Group Subject: Re: [LegacyUG] Unable to Print individual report I

Re: [LegacyUG] Unable to Print individual report

2023-06-13 Thread Ian Macaulay
t; From: LegacyUserGroup On Behalf > Of Brian Kelly > Sent: Wednesday, June 14, 2023 3:33 AM > To: legacyusergroup@legacyusers.com > Subject: Re: [LegacyUG] Unable to Print individual report > > It would help a lot if you gave us more information on what happens when > you try

Re: [LegacyUG] Unable to Print individual report

2023-06-13 Thread irhocking
s for name and location, but does not create a file. Thanks, Ian Hocking -Original Message- From: LegacyUserGroup On Behalf Of Brian Kelly Sent: Wednesday, June 14, 2023 3:33 AM To: legacyusergroup@legacyusers.com Subject: Re: [LegacyUG] Unable to Print individual report It would help a

Re: [LegacyUG] Unable to Print individual report

2023-06-13 Thread Brian Kelly
It would help a lot if you gave us more information on what happens when you try to print the report for those three people. Do you get an error message? Is the report garbled or does it contain errors? every bit of information on the difficulty will help those trying to come to your aid.

[LegacyUG] Unable to Print individual report

2023-06-12 Thread irhocking
The last three individuals I have added to Legacy in the last week I cannot review or print the "Individual Report", all other reports for these three individuals preview/print okay. No problem with other individuals (over 10,000) and I use/add to legacy every day (and backup). I have the