[Libreoffice-qa] Most infamous NeedInfo bugs?

2014-06-25 Thread Robinson Tryon
Hi guys, What NeedInfo bugs[1] do you hate (or love) the most? I'll bring up a handful of bugs during the ESC call tomorrow, so let me know which ones are most deserving of developer eyeballs. Thanks, --R [1] There are currently 32 NeedInfo bugs: https://bugs.freedesktop.org/buglist.cgi

Re: [Libreoffice-qa] Most infamous NeedInfo bugs?

2014-06-25 Thread Joel Madero
NeedInfo or NeedDevEval? Best, Joel On 06/25/2014 10:10 AM, Robinson Tryon wrote: Hi guys, What NeedInfo bugs[1] do you hate (or love) the most? I'll bring up a handful of bugs during the ESC call tomorrow, so let me know which ones are most deserving of developer eyeballs. Thanks, --R

Re: [Libreoffice-qa] Most infamous NeedInfo bugs?

2014-06-25 Thread Robinson Tryon
On Wed, Jun 25, 2014 at 10:28 AM, Joel Madero jmadero@gmail.com wrote: (I see 32 as 'NeedAdvice' and 10 as 'NeedDevEval'. Was there a whiteboard renaming there?) Crap you're right - NeedAdvice - but I don't think it's NeedInfo ;) True, true. NeedDevEval = ProposedEasyHack - it would be

NEEDINFO Bugs

2013-05-26 Thread Joel Madero
Hi All, I've done the first round of warnings to NEEDINFO bugs that are stagnant. You may receive a group of emails about this, within the last 2 minutes I've done 140 or so. The link for these bugs can be found here: https://bugs.freedesktop.org/buglist.cgi?list_id=304711emailtype1

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-08 Thread Petr Mladek
Robert Großkopf píše v Čt 07. 02. 2013 v 19:52 +0100: Hi *, + https://bugs.freedesktop.org/show_bug.cgi?id=52571 + BASE VBA DELETE COLUMN OR TABLE DOESN'T CHANGE THE SURFACE + minimalistic report = hard to understand + 5 months ago asked for more details and no answer

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-08 Thread Petr Mladek
+ 532 bugs in NEEDINFO more than 3 months + 328 bugs in NEEDINFO more than 6 months + 1456 bugs is UNCONFIRMED and needs triage + 270 bugs is REOPENED and might need triage Let's be pessimistic and say that only 2/3 of the NEEDINFO bugs are dead and the rest will get

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-08 Thread Florian Reisinger
Let's be pessimistic and say that only 2/3 of the NEEDINFO bugs are dead and the rest will get reopened = the mass close will get rid of: Let's be a little bit less pessimistic: Some simply forgot about the submitted bug... + 523 bugs if we close after 1 month + 354 bugs if we

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-07 Thread Petr Mladek
Alex Thurgood píše v St 06. 02. 2013 v 14:09 +0100: Le 06/02/2013 13:19, Michael Stahl a écrit : how many of your bugs are in NEEDINFO state? if the problem is really developer attention (and i don't doubt that this is the case for many bugs) then they should not be in NEEDINFO state

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-07 Thread Alex Thurgood
Le 07/02/2013 13:32, Petr Mladek a écrit : Hi Petr, I am confused. Are these bugs in NEEDINFO just because nobody found time to confirm them? If this is true, they should be in the state UNCONFIRMED. The bugs should be in the state NEEDINFO only when they can't be reproduced because an

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-07 Thread Petr Mladek
Alex Thurgood píše v Čt 07. 02. 2013 v 14:17 +0100: Le 07/02/2013 13:32, Petr Mladek a écrit : Hi Petr, I am confused. Are these bugs in NEEDINFO just because nobody found time to confirm them? If this is true, they should be in the state UNCONFIRMED. The bugs should be in the

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-07 Thread Florian Reisinger
Hi, I do something similar with my kill list [1] Am 07.02.2013 15:31, schrieb Petr Mladek: Alex Thurgood píše v Čt 07. 02. 2013 v 14:17 +0100: Le 07/02/2013 13:32, Petr Mladek a écrit : [...] Do you have other opinion, feeling, or experience, please? Best Regards, Petr I took 7 bugs out

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-07 Thread Robert Großkopf
Hi *, + https://bugs.freedesktop.org/show_bug.cgi?id=52571 + BASE VBA DELETE COLUMN OR TABLE DOESN'T CHANGE THE SURFACE + minimalistic report = hard to understand + 5 months ago asked for more details and no answer + 2 months ago pinged = should get closed

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-07 Thread Robert Großkopf
Hi Petr, Also you could pay someone to work on a certain bug. There is a growing list of certified developers which are capable of doing such things. These are well spend money because they improve the product and motivate people working on LO. Don't know, if you know, to whom you are

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-06 Thread Petr Mladek
Alex Thurgood píše v St 06. 02. 2013 v 10:40 +0100: Le 05/02/2013 13:03, Petr Mladek a écrit : All, After suffering from the last two mass closure / re-initialisations of status of a fair number of bugs I had spent time in opening, but for lack of a dedicated developer / interest in those

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-06 Thread Alex Thurgood
Le 06/02/2013 13:19, Michael Stahl a écrit : how many of your bugs are in NEEDINFO state? if the problem is really developer attention (and i don't doubt that this is the case for many bugs) then they should not be in NEEDINFO state and you won't get any mails. I was commenting more from

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-06 Thread Robert Großkopf
Hi Alex, After suffering from the last two mass closure / re-initialisations of status of a fair number of bugs I had spent time in opening, but for lack of a dedicated developer / interest in those particular areas of LO at the time (OSX bugs, Base bugs) they never got any attention, I for

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-06 Thread Dan Lewis
On 02/06/2013 09:50 AM, Robert Großkopf wrote: Hi Alex, After suffering from the last two mass closure / re-initialisations of status of a fair number of bugs I had spent time in opening, but for lack of a dedicated developer / interest in those particular areas of LO at the time (OSX bugs,

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-06 Thread Joel Madero
our time looking at NEEDINFO bugs again - we simply don't have the time to waste. IMO, the rationale behind closing bugs in this way, i.e. let's do it and if the user/reporter is really motivated he/she is bound to get back sends completely the wrong message to the user community at large

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-05 Thread Petr Mladek
Hi, I am going to vote on all open questions. It might speed up the voting process :-) Joel Madero píše v Po 04. 02. 2013 v 09:11 -0800: On Mon, Feb 4, 2013 at 9:09 AM, Petr Mladek pmla...@suse.cz wrote: My understanding is that we want to proceed and close the bugs.

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-05 Thread Petr Mladek
Rainer Bielefeld píše v Po 04. 02. 2013 v 19:23 +0100: Hi all, I had the plan to write down some thoughts concerning your plans to do an other mass close, but I wasn't in the mood to do that. Due to my experience with bug wrangling in general and similar actions we did in LibO Bugzilla,

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-05 Thread Joel Madero
30 days should be enough. If nobody answered withing this time frame, there is only small chance that she would answer later without pinging. +1 None. IMHO, it is enough and it reduces the traffic. +1, I think the developers will appreciate this as well 30 days sounds fine here as well. +1

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-05 Thread Joel Madero
on their side and we won't continue to accumulate NEEDINFO bugs. 2) For the project as a whole, a lot of these bugs in NEEDINFO could in fact be bugs but developers aren't looking at them because of something as simple as a missing attachment. Doing this purge might encourage people who have simply

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-04 Thread Petr Mladek
Joel Madero píše v Po 04. 02. 2013 v 08:00 -0800: Do we have a consensus on this? I'd like to pitch our idea to ESC this week if possible. Don't want this to die and fade away into the abyss of thoughts that didn't pan out ;) To be honest, I am a bit confused by the different opinions. My

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-04 Thread Joel Madero
On Mon, Feb 4, 2013 at 9:09 AM, Petr Mladek pmla...@suse.cz wrote: Joel Madero píše v Po 04. 02. 2013 v 08:00 -0800: Do we have a consensus on this? I'd like to pitch our idea to ESC this week if possible. Don't want this to die and fade away into the abyss of thoughts that didn't pan out

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-04 Thread Rainer Bielefeld
Hi all, I had the plan to write down some thoughts concerning your plans to do an other mass close, but I wasn't in the mood to do that. Due to my experience with bug wrangling in general and similar actions we did in LibO Bugzilla, for my personal work I only expect (smaller)

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-04 Thread Florian Reisinger
Hi, so I seem to state out my opinion first... Am 04.02.2013 um 18:11 schrieb Joel Madero jmadero@gmail.com: On Mon, Feb 4, 2013 at 9:09 AM, Petr Mladek pmla...@suse.cz wrote: Joel Madero píše v Po 04. 02. 2013 v 08:00 -0800: Do we have a consensus on this? I'd like to pitch our idea

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-29 Thread Petr Mladek
On Tue, 2013-01-29 at 07:09 +0100, Florian Reisinger wrote: Am 28.01.2013 14:13, schrieb Petr Mladek: Strike 2 After 7 Days: Query for all Bugs for what mails have been sent in Strike 1: - Changed since mail (probably by reporter): QA will take care - NOT changed: Mass close via

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-29 Thread Petr Mladek
On Tue, 2013-01-29 at 07:51 +0100, Rainer Bielefeld wrote: Petr Mladek schrieb: IMHO, the most important is to give user chance to answer before the first warning (30 days or so). Hi Petr, I don't think so. My experience is that the reporter normally will answer within 3 days

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-29 Thread Pedro
://nabble.documentfoundation.org/Libreoffice-qa-Stagnant-NEEDINFO-bugs-tp4032113p4032870.html Sent from the QA mailing list archive at Nabble.com. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-29 Thread Petr Mladek
On Tue, 2013-01-29 at 13:20 +0100, Rainer Bielefeld wrote: Pedro schrieb: I think that is extremely rude. It reminds me of my Graduation diploma which was not ready for 3 years and then I received a postcard saying I had 10 days to pick it up... Hi, no, we will not leave open a

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-29 Thread Petr Mladek
On Sun, 2013-01-27 at 13:43 +0100, Rainer Bielefeld wrote: I) Such an action should avoid collateral damages as effective as possible. A promising approach might be to find an effective query with good accuracy for hopeless Bug reports where we can expect that there will be no useful

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-28 Thread Petr Mladek
On Sat, 2013-01-26 at 15:06 -0800, Joel Madero wrote: On 01/26/2013 02:48 PM, Jack Leigh wrote: c) a reminder + automated closing of bug after some period of time +1 Something like automated closing after 3 months in NEEDINFO Response: From developer side, they'll see a MASSIVE influx of

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-28 Thread Rainer Bielefeld
the discussed 3 strikes solution will cause. I'm thinking about a different solution: Strike 1: Query will find NEEDINFO bugs untouched for a long time and fulfilling some additional hopeless criteria. Reporter's of these bugs will get polite mail with request to contribute additional info that we

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-28 Thread Petr Mladek
a different solution: I am against 3 strike solution as well :-) My opinion is that it would cause to big traffic and do not help much. If people does not react for the first warning, there is only small chance that they would react on the second or third one. Strike 1: Query will find NEEDINFO bugs

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-28 Thread Marc Paré
: Query will find NEEDINFO bugs untouched for a long time and fulfilling some additional hopeless criteria. Reporter's of these bugs will get polite mail with request to contribute additional info that we will have to close the bug without additional info. This mailing only send mails to reporters

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-28 Thread Pedro
that someone from QA reviews it before the second message is sent? -- View this message in context: http://nabble.documentfoundation.org/Libreoffice-qa-Stagnant-NEEDINFO-bugs-tp4032113p4032601.html Sent from the QA mailing list archive at Nabble.com

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-27 Thread Marc Paré
Hi Joel, If you are asking our opinion on these ... Le 2013-01-26 17:22, Joel Madero a écrit : Hi All, During our last QA call we came up with a plan for NEEDINFO bugs that have been stagnant for 6+ months. I've decided to remove this from the minutes because there are some concerns about

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-26 Thread Jack Leigh
c) a reminder + automated closing of bug after some period of time +1 Something like automated closing after 3 months in NEEDINFO ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings:

Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-26 Thread Joel Madero
On 01/26/2013 02:48 PM, Jack Leigh wrote: c) a reminder + automated closing of bug after some period of time +1 Something like automated closing after 3 months in NEEDINFO Response: From developer side, they'll see a MASSIVE influx of emails, pointed out by a core developer. This would need

[Libreoffice-qa] TOO many NEEDINFO bugs open for +6 months

2012-09-11 Thread Florian Reisinger
Hi! After the Needinfo closure (Okay some time after that...) At the beginning there were 14 bugs 2012-08-28 The last time it was actualized (2012-09-04 ) there are ~40 bugs You can find the report (Sorry for that) New Charts -- All - Bugs in NEEDINFO status Yours Florian

QA Mission Statement (was: Re: Fwd: Re: Closing NEEDINFO bugs)

2012-08-20 Thread Nino Novak
Hi, On 20. Aug 2012 00:56, Bjoern Michaelsen wrote: [...] The first goal of the QA team is [...] nice statement :-) I had the impulse to put it in a prominent place on the QA Homepage[1]. Feel free to complete it or improve wording. Nino [1] http://wiki.documentfoundation.org/QA

Re: [Libreoffice-qa] Fwd: Re: Closing NEEDINFO bugs

2012-08-20 Thread Florian Reisinger
to the NEEDINFO state and closing of them like this. Though of course, trawling a (now much smaller) set of NEEDINFO bugs to find those that have not been responded to for some long time makes some sense - hopefully if that set is small enough it can be done manually (?). hmm, does that really

Re: [Libreoffice-qa] Fwd: Re: Closing NEEDINFO bugs

2012-08-20 Thread Petr Mladek
Florian Reisinger píše v Po 20. 08. 2012 v 14:03 +0300: hmm, does that really make sense? I am working through, lets say, 20 LT NEEDINFO bugs. Let's say 10% answer (more than this time...): 2 bugs are saved... AND I wasted my time... It was not waste of time, definitely. You tried

Closing NEEDINFO bugs

2012-08-19 Thread Florian Reisinger
Hi! About one week ago, I did a mass change, here is pre-final statistic (by bugzilla): In fact, it was a good choice... (I hope you can read this table...) *

Re: [Libreoffice-qa] Closing NEEDINFO bugs

2012-08-19 Thread Bjoern Michaelsen
Hi Flo, all, On Sun, Aug 19, 2012 at 07:53:35PM +0300, Florian Reisinger wrote: In fact, it was a good choice... (I hope you can read this table...) While the statistic alone do not really prove this to be good move, but there was a consensus on the qa call(*) and the qa list that this needs to

[Libreoffice-qa] Closing NEEDINFO bugs

2012-08-19 Thread Florian Reisinger
Hi! About one week ago, I did a mass change, here is pre-final statistic (by bugzilla): In fact, it was a good choice... (I hope you can read this table...) *

Re: [Libreoffice-qa] Closing NEEDINFO bugs

2012-08-19 Thread Jochen
Hi Florian, is my conclusion right? One week ago there are 899 bugreports with status NEEDINFO and today there are only 9 bugreports with status NEEDINFO? Regards Jochen Am 19.08.2012 18:53, schrieb Florian Reisinger: Hi! About one week ago, I did a mass change, here is pre-final

[Libreoffice-qa] Fwd: Re: Closing NEEDINFO bugs

2012-08-19 Thread Jochen
-qa] Closing NEEDINFO bugs Datum: Sun, 19 Aug 2012 20:08:55 +0300 Von: Florian Reisinger reisi...@gmail.com An: Jochen oo...@jochenschiffers.de Hi Jochen! __ Florian Reisinger Von meinem iPad gesendet Sent via iPad Am 19.08.2012 um 20:00 schrieb Jochen oo...@jochenschiffers.de: Hi Florian

Re: [Libreoffice-qa] Fwd: Re: Closing NEEDINFO bugs

2012-08-19 Thread Florian Reisinger
Betreff: Re: [Libreoffice-qa] Closing NEEDINFO bugs Datum: Sun, 19 Aug 2012 20:08:55 +0300 Von: Florian Reisinger reisi...@gmail.com An: Jochen oo...@jochenschiffers.de Hi Jochen! __ Florian Reisinger Von meinem iPad gesendet Sent via iPad Am 19.08.2012 um 20:00 schrieb Jochen oo

[Libreoffice-qa] Fwd: Closing NEEDINFO bugs

2012-08-19 Thread Florian Reisinger
Forgot to REPLY TO ALL... __ Florian Reisinger Von meinem iPad gesendet Sent via iPad Anfang der weitergeleiteten E‑Mail: *Von:* Florian Reisinger reisi...@gmail.com *Datum:* 19. August 2012 20:08:55 OESZ *An:* Jochen oo...@jochenschiffers.de *Betreff:* *Re: [Libreoffice-qa] Closing NEEDINFO

Re: [Libreoffice-qa] Closing NEEDINFO bugs

2012-08-19 Thread Bjoern Michaelsen
Hi Flo, all, On Sun, Aug 19, 2012 at 07:53:35PM +0300, Florian Reisinger wrote: In fact, it was a good choice... (I hope you can read this table...) While the statistic alone do not really prove this to be good move, but there was a consensus on the qa call(*) and the qa list that this needs to

Re: [Libreoffice-qa] Fwd: Re: Closing NEEDINFO bugs

2012-08-19 Thread Alex Thurgood
On 19/08/2012 19:20, Florian Reisinger wrote: __ Now, most of them have not answered -- Closed If they answer -- Reopen + check If you look more closely, quite a few of these (I have no stats to back me up) were reports that Bjoern had reset in November to NEEDINFO when he did his

Re: [Libreoffice-qa] Fwd: Re: Closing NEEDINFO bugs

2012-08-19 Thread Bjoern Michaelsen
Hi Alex, On Sun, Aug 19, 2012 at 10:14:38PM +0200, Alex Thurgood wrote: If you look more closely, quite a few of these (I have no stats to back me up) were reports that Bjoern had reset in November to NEEDINFO when he did his first clean-up off the cuff, by resetting declared bugs to the

[Libreoffice-qa] Idea about ancient NEEDINFO bugs Nr. 1

2012-06-29 Thread Florian Reisinger
Hi! Beside of the QA confcall: Every of this should be closed with an automatic message... This message should contain a long string like rf4g55gb48h4 So that we can search that string and close that: