I am not trying to hijack this thread. I was thinking also in conjunction
with an online version of the BSA is there something we can code into LO
which integrates with the BSA that way if people go to help and submit a
but a window pops up with version os etc and a text box to type in the
issue.
(Apologies if I'm a couple of days late to the party...catching up on
emails here)
On Fri, Jul 19, 2013 at 5:48 PM, Rob Snelders r...@ertai.nl wrote:
I think we need _really need_ our own bugzilla so we can tweak that install
that it suits us better.
Yes, many of us agree. But we've punted on
Hi Rob,
On Fri, 2013-07-19 at 23:48 +0200, Rob Snelders wrote:
My little contribution.
Great to hear from you :-)
I think we need _really need_ our own bugzilla so we can tweak that
install that it suits us better. Then we can make the bugs less complex
and use useful
Hi,
On Sat, Jul 20, 2013 at 09:35:55AM +0100, Michael Meeks wrote:
Personally I love the scope the BSA provides for making the end-user
presented components arbitrarily better. I'd love to make it easier to
find the BSA, and point more people at it instead of bugzilla - which (I
agree)
Hi,
On Fri, Jul 19, 2013 at 04:12:34PM -0700, bfoman wrote:
I think having separate page for code reviews (gerrit), bugs (own customized
Bugzilla with integrated BSA), support (ask-site) and feedback (input) is a
good idea. I miss other systems like telemetry data (metrics.mozilla.com) or
On 07/20/2013 08:31 AM, Bjoern Michaelsen wrote:
Hi,
On Sat, Jul 20, 2013 at 09:35:55AM +0100, Michael Meeks wrote:
Personally I love the scope the BSA provides for making the end-user
presented components arbitrarily better. I'd love to make it easier to
find the BSA, and point more
/Libreoffice-qa-Send-Feedback-and-BSA-ideas-tp4065207p4066396.html
Sent from the QA mailing list archive at Nabble.com.
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Hi All,
My little contribution.
I think we are going the wrong way totally.
When the dev-list found gerrit it wasn't quite what they wanted. But
they took it, tweaked it and are now using it, with great success
(afaik). And here we are trying to create something new that stands
between what
Hi,
On Sat, Jul 13, 2013 at 12:42:03AM +0200, Bjoern Michaelsen wrote:
The important part on the mozilla feedback page is not the layout (dont get me
wrong: showing a smiley to someone angry at us is a Good Thing for mitigating
the pain), but the relevant part is IMHO what to do with the
Hi Björn, *,
On Mon, Jul 15, 2013 at 6:50 PM, Bjoern Michaelsen
bjoern.michael...@canonical.com wrote:
On Mon, Jul 15, 2013 at 12:18:07PM -0400, Robinson Tryon wrote:
So it sounds like some kind of differentiation page (ala Mozilla)
could be our biggest win here.
I'll try to mock-up an
On Sat, Jul 13, 2013 at 9:09 AM, Bjoern Michaelsen
bjoern.michael...@canonical.com wrote:
On Fri, Jul 12, 2013 at 07:07:36PM -0700, Joel Madero wrote:
b) Robinson's main point about ask site is that they don't have the man
power to be QA's screeners - I think that summarizes his stance in the
Hi Robinson,
On Mon, Jul 15, 2013 at 12:18:07PM -0400, Robinson Tryon wrote:
On Sat, Jul 13, 2013 at 9:09 AM, Bjoern Michaelsen
I'd like to keep as much of the bug lifecycle in FDO. The more that
happens on the Ask site, the more that gets lots and Isn't copied-over
to a bug report. I've had
Hi,
On Mon, Jul 15, 2013 at 12:18:07PM -0400, Robinson Tryon wrote:
So it sounds like some kind of differentiation page (ala Mozilla)
could be our biggest win here.
I'll try to mock-up an example of how this would look, and perhaps we
can test it out at
On Mon, Jul 15, 2013 at 12:47 PM, Bjoern Michaelsen
bjoern.michael...@canonical.com wrote:
Still that cant be learned by telling them you should have filed the
bug on that system which you dont understand
Hmm...I think that if someone wants to report a bug, we should send
them to the bug
On Mon, Jul 15, 2013 at 12:50 PM, Bjoern Michaelsen
bjoern.michael...@canonical.com wrote:
On Mon, Jul 15, 2013 at 12:18:07PM -0400, Robinson Tryon wrote:
So it sounds like some kind of differentiation page (ala Mozilla)
could be our biggest win here.
I'll try to mock-up an example of how
On Mon, Jul 15, 2013 at 06:05:09PM -0400, Robinson Tryon wrote:
I know that everyone has been very busy, so I was planning to implement
the differentiation page myself. If Cloph or someone else would like
to do it, I am more than happy to give them the work^H^H^H^H^H glory
and go attack the
Hi,
On Mon, Jul 15, 2013 at 05:59:37PM -0400, Robinson Tryon wrote:
I did that and I was told to stop.
One big problem with Ask admins reporting a bug for a user is that the
reporter isthe Ask admin. Do you run OSX 10.7? Do you run Windows
Vista? I don't, so when a dev comes back and
Hi,
On Fri, Jul 12, 2013 at 07:07:36PM -0700, Joel Madero wrote:
b) Robinson's main point about ask site is that they don't have the man
power to be QA's screeners - I think that summarizes his stance in the
nicest way possible :) Basically what we are doing is asking the Ask admins
to be QA
Hi All,
After a long discussion with Robinson we came up with a quasi workable
plan for what we hope to be the new setup for send feedback... - I
think currently there are a couple problems with the send feedback
button within LibreOffice:
a) Send Feedback... implies more than just bug
On Fri, Jul 12, 2013 at 3:06 PM, Joel Madero jmadero@gmail.com wrote:
Hi All,
After a long discussion with Robinson we came up with a quasi workable plan
for what we hope to be the new setup for send feedback...
...
...
Before we move forward looking for feedback, Robinson feel free to
Hi,
On Fri, Jul 12, 2013 at 12:06:00PM -0700, Joel Madero wrote:
The idea is that if the user chooses to submit without an account,
the bug will be reported under a default account (possibly
b...@tdfplanet.org), they will be forced to enter an email address
and do a captcha - then their email
I'll wait to respond to the whole email from Bjoern but just two quick
points (I'm in heavy moving mode and wife is waiting on me right now ;) )
a) good point about ccindeed an issue that is unresolvable.
b) Robinson's main point about ask site is that they don't have the man
power to be
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