Re: Face ID has stopped working systemwide on iPhone 13

2023-05-30 Thread Anders Holmberg
Hi! Nice! Yes you should always update to the latest version. /A > 30 maj 2023 kl. 17:36 skrev Phil Halton : > > At the suggestion of Apple support, I upgraded from 16.1 to 16.5 latest iOS > and then reset Face ID. Now it works. Thanks for yourhelp. > > Sent from my IPhone > > >> On May 30,

Re: Face ID has stopped working systemwide on iPhone 13

2023-05-30 Thread Anders Holmberg
Hi! To me this sounds like the front camera is gone. Do you have the passwords for these apps in the keychain? Bless. /A > 30 maj 2023 kl. 16:20 skrev Phil Halton : > > For some reason the Face ID feature on my iPhone 13 has stopped working > throughout the system, and on all apps that use it.

Re: Face ID has stopped working systemwide on iPhone 13

2023-05-30 Thread Phil Halton
At the suggestion of Apple support, I upgraded from 16.1 to 16.5 latest iOS and then reset Face ID. Now it works. Thanks for yourhelp. Sent from my IPhone > On May 30, 2023, at 10:42 AM, Cara Quinn wrote: > > Hi Phil, > > Apologies for the obvious question, but have you made sure that the

Re: Face ID has stopped working systemwide on iPhone 13

2023-05-30 Thread Cara Quinn
Hi Phil, Apologies for the obvious question, but have you made sure that the glass protecting the camera and sensors is clean? When I hear of a camera issue with a consistent symptom like this, I would first check to see if there may be anything obstructing the camera / sensors. Hope this

Re: Face ID has stopped working systemwide on iPhone 13

2023-05-30 Thread Herbie Allen
Try turning it off completely and turning it back on again. > On May 30, 2023, at 09:20, Phil Halton wrote: > > For some reason the Face ID feature on my iPhone 13 has stopped working > throughout the system, and on all apps that use it. I have done the > following: rebooted the phone, always

Face ID has stopped working systemwide on iPhone 13

2023-05-30 Thread Phil Halton
For some reason the Face ID feature on my iPhone 13 has stopped working throughout the system, and on all apps that use it. I have done the following: rebooted the phone, always a good first step. Then I went into Face ID settings and reset Face ID, and made sure that requires attention was not