Hi,
Please find the requirement below and answer ASAP with updated resume and contact details to *ku...@osairtech.com* ...Thanks a lot... ------------------------------------------------------------ Resumes with the following information will be given preference. Full Name: Current Location: Relocation: Availability: Work Authorization in US: Contact Number: Email: Rate: Please ensure all candidates have all skills listed under "Required Skills" in their resume. --------------------------------------------------------------------- Title: 5 ERSC Cisco Support Resources Duration:: 3 years Location CENTENNIAL, CO Start Date: 6/20/2011 Requirement Description: Project Description: (What project will the NPW be working on?) The Cisco 7x24 Support Engineer receives, owns, and resolves fault/outage events related to Cisco-based Contact Center platforms that are supported by the ERSC. The 7x24 Support Engineer is responsible for receiving and working trouble and change tickets according to specified time frames. They are responsible for engagement of the Client Technical Leads, Client Services Manager, vendors, and Tiered Support as needed. This position will also be responsible for managing fault and change ticket queue to ensure proper follow up is performed within required time intervals. Required skills include one year of practical experience with supporting Cisco UCCE, CCM, CVP, and Unity platforms. Familiarity with IOS Voice Gateways/Gatekeepers and Windows/Linux OS is desired. Successful candidates will demonstrate a strong attention to detail, follow-up and escalation skills, and effective oral and written communication. Successful candidates must demonstrate strong oral and written communication skills. The candidate will also have some or all of the following skills / certifications: Cisco: The following certifications are desired along with one year of practical experience with UCCE, UCCX, CCNA (ICND1/ICND2), CCVP, CCIE, CCM, CVP, Unity. Cisco: IOS Voice Gateways and Gatekeepers. Cisco: Cisco Data Center Unified Computing System, UCS Microsoft: MCSE, MCP, MCP+I, SQL, Office, Project, Visio Operating Systems: Windows Server and desktop various versions, Linux various versions Hardware HP Proliant Servers (various), Dell Servers, Cisco IOS Voice Gateway Routers, Gatekeepers, and Catalyst Switches VMware: vSphere Install, Configure, Manage VMware ESXi/ESX 4.x and VMware vCenter Server.The NPW will perform ERSC Support Duties. Job Description: (What will the NPW do on that project?) The Cisco 7x24 Support Engineer receives, owns, and resolves fault/outage events relate Skills Inventory Skill Experience Need 1) Cisco ICM Expert Required 2) Cisco CVP Expert Required 3) Cisco Voice Gateway Expert Desired 4) Cisco CUPS Expert Desired 5) Cisco CUIS Expert Desired 6) Cisco UCS Expert Desired 7) Cisco Unity Expert Desired 8) Cisco CM Expert Desired 9) VMWare EXSi/ESX Expert Desired 10) Cisco UCCX Expert Desired * * *Regards, **Kumar Reddy,* * OSAIR Technologies LLC 301 N HARRISON STREET SUITE # 386 Princeton, NJ | 08540-3512 Voice : 630-206-9379* *[image: Description: cid:image002.jpg@01CB87EE.712382F0]**: 732-289-6076 ku...@osairtech.com* *www.osairtech.com* *http://www.linkedin.com/in/pavanreddy84* *"We want to be your Trusted, Preferred & long Term Partner"* *Note: If you are not interested in receiving our e-mails then please reply to ku...@osairtech.com<http://mail.osairtech.com/cgi-bin/compose.exe?id=01991591c8ba56cc62e720994fb077a65d18&new=&xsl=compose.xsl&to=pa...@osairtech.com>with a "remove" in the subject line and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. Apologies for the inconvenience caused.* P Go Green! Print this email only when necessary. -- You received this message because you are subscribed to the Google Groups "MCMS" group. To post to this group, send email to mcms@googlegroups.com. To unsubscribe from this group, send email to mcms+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/mcms?hl=en.
