RE: Customer Support Ticketing

Another +1/like/upvote for Kayako. RAY SANDERS Senior Systems Engineer ray.sand...@sheknows.com From: Nolan Rollo nro...@kw-corp.com Sent: Wednesday, March 19, 2014 3:14 PM To: Paul Stewart; nanog@nanog.org Subject: RE: Customer Support Ticketing

RE: Dell Power Volt 124T software

Hat, Ubuntu, and SuSE. RAY SANDERS Senior Systems Engineer ray.sand...@sheknows.com SHEKNOWS From: Maxime Godonou Dossou godomu...@gmail.com Sent: Thursday, March 13, 2014 1:27 PM To: nanog@nanog.org Subject: Dell Power Volt 124T software Hello all I

Re: Books for the NOC guys...

- Release Date: 04/01/10 23:32:00 -- -Prediction is very difficult, especially about the future. -Niels Bohr -- Ray Sanders Linux Administrator Village Voice Media Office: 602-744-6547 Cell: 602-300-4344

Re: Intermittent Google issues in Austin area

, especially about the future. -Niels Bohr -- Ray Sanders Linux Administrator Village Voice Media Office: 602-744-6547 Cell: 602-300-4344

L.A Network Outages today,

Sorry if this is better handled by outages, but anyone in the L.A area have an idea about the network/phone outages today in L.A? We've seen issues with x.o, but not sure of the full scope. Thanks. Mobile email powered by the force...

RE: Anyone seeing any issues in LA area with XO?

We've been seeing issues with our XO connection in L.A as well. Mobile email powered by the force... Original Message From: Carlos Alcantar car...@race.com Date: 3/2/10 4:28 pm To: Raj Singh raj.si...@demandmedia.com ; NANOG nanog@nanog.org Subj: RE: Anyone seeing any issues in LA

Re: Ticket/Asset Managment system

the future. -Niels Bohr -- Ray Sanders Linux Administrator Village Voice Media Office: 602-744-6547 Cell: 602-300-4344

RE: Datacenter for DR in northwestern NJ/NY

Datapipe has a facility in N.J... Not sure if they are 50mi from NYC Mobile email powered by the force... Original Message From: Matt Sprague mspra...@readytechs.com Date: 2/2/10 2:19 pm To: nanog@nanog.org nanog@nanog.org Subj: Datacenter for DR in northwestern NJ/NY Hello NANOG!

Re: Flash Media Servers as Open Proxies

techniques. I will try to write this up further later. Regards Marshall Eubanks -- -Prediction is very difficult, especially about the future. -Niels Bohr -- Ray Sanders Linux Administrator Village Voice Media Office: 602-744-6547 Cell: 602-300-4344

Re: Redundant Data Center Architectures

-- Ray Sanders Linux Administrator Village Voice Media Office: 602-744-6547 Cell: 602-300-4344

RE: Intelligent network monitoring systems (commercial/open source, what have you)

, PFC/DFC, various line card statistics, etc? Can anyone recommend anything other than customize MRTG a lot that we can use to get a better look into these systems? thanks, -Drew -- Prediction is very difficult, especially about the future. Niels Bohr -- Ray Sanders Linux

Re: Open Source / Low Cost NMS for Server Hardware / Application Monitoring

monitoring system (though agents might run on any OS). Jack -- Prediction is very difficult, especially about the future. Niels Bohr -- Ray Sanders Linux Administrator Village Voice Media Office: 602-744-6547 Cell: 602-300-4344

Re: The actual value, from a security standpoint, of using a proxy domain registrar?

. Niels Bohr -- Ray Sanders Linux Administrator Village Voice Media Office: 602-744-6547 Cell: 602-300-4344

Re: The actual value, from a security standpoint, of using a proxy domain registrar?

is very difficult, especially about the future. Niels Bohr -- Ray Sanders Linux Administrator Village Voice Media Office: 602-744-6547 Cell: 602-300-4344

Re: Why choose 120 volts?

them all in series. On Tue, May 26, 2009 at 03:23:46PM -0500, Kurt Anderson wrote: Why stop there? Grab a 20,000 volt feeder and create a Tesla datacenter. Think of all the copper you will save... -- Prediction is very difficult, especially about the future. Niels Bohr -- Ray Sanders

Re: Why choose 120 volts?

Ugh, please don't remind me of the hell that was coax. On Tue, 2009-05-26 at 13:45 -0700, Owen DeLong wrote: On May 26, 2009, at 1:34 PM, Ray Sanders wrote: So when one server fails, all the rest fail too? Sorting out holiday lighting is bad enough could you imagine having to go

RE: Colo on the West Coast

Pshem, Datapipe and hurricane electric come to mind. Mobile email powered by the force... Original Message From: Pshem Kowalczyk pshe...@gmail.com Date: 5/26/09 4:03 pm To: nanog@nanog.org nanog@nanog.org Subj: Colo on the West Coast Hi, I'm looking for a colo provider somewhere on

Re: how many BGP routers, how many ASes

Bohr -- Ray Sanders Linux Administrator Village Voice Media Office: 602-744-6547 Cell: 602-300-4344

Phoenix Area Network Issues?

Are there any fiber cuts or other routing issues anyone in the Phoenix area is aware of? Thanks. -- Prediction is very difficult, especially about the future. Niels Bohr -- Ray Sanders Linux Administrator Village Voice Media Office: 602-744-6547 Cell: 602-300-4344

L.A Area network Issues the past few days?

Has anyone seen any network issues the past few days? Yesterday we had some content delivery issues in the l.a area. Not getting any sort of response from our CDN, Limelight. Thanks in advance -- Prediction is very difficult, especially about the future. Niels Bohr -- Ray Sanders Linux

Re: L.A Area network Issues the past few days?

conversation about manners and behavior in public and it shaped up. -Wayne On Wed, Apr 22, 2009 at 01:52:35PM -0700, Ray Sanders wrote: Has anyone seen any network issues the past few days? Yesterday we had some content delivery issues in the l.a area. Not getting any sort of response

Re: cogent issues?

, especially about the future. Niels Bohr -- Ray Sanders Linux Administrator Village Voice Media Office: 602-744-6547 Cell: 602-300-4344

Re: RE:

Draggin my heart around. -Original Message- From: Aaron Imbrock [mailto:aimbr...@gmail.com] Sent: Monday, January 12, 2009 1:12 AM To: NANOG@nanog.org Subject: Stop -- Prediction is very difficult, especially about the future. Niels Bohr -- Ray Sanders Linux