Re: [rt-users] RT3.6 submit buttons css formatting problem

2006-07-03 Thread Steven McDonald
Hello Thomas Thanks for the reply, I have sent a couple of small image attachments to demonstrate, I am not sure if this is acceptable practice for the mailing list but is the best way to show my point. The first image is from RT 3.4.5 using FireFox 1.5.0.4 (Internet Explorer also shows

[rt-users] RT on lighttpd anyone?

2006-07-03 Thread Wagener, Harald
Hello, did anyone successfully deploy RT on lighttpd already? Any tips or tricks? Regards, Harald -- harald wagener technical lead it fcb wilkens an der alster 42 20099 hamburg [EMAIL PROTECTED] t. +49(0)40-2881-1252 www.footeconebelding.de ___

[rt-users] Custom field rights

2006-07-03 Thread lzeyer
Hi all, I come back with this question: Since RT344, i detected that ModifyCustomfield right is required to fill in custom field during the submission action. In addition, i detected that ModifyCustomfield right allow to modify custom field value without having ModifyTicket right. In us

[rt-users] permissions of RT_System

2006-07-03 Thread Alain Sips
Hello, I am trying to set a custom field based on an incoming mail. Part of the code looks like this: my $CF_Obj = RT::CustomField-new($RT::SystemUser); my $cf_name = Skill; $CF_Obj-LoadByName( Name = $cf_name, Queue = '0',); my ($retcode, $msg) = $CF_Obj-AddValueForObject( Object

Re: [rt-users] RT3.6 submit buttons css formatting problem

2006-07-03 Thread Thomas Sibley
Steven McDonald wrote: In my case there is no customized CSS. I agree that the browser(s) may be providing some CSS customization but why would they produce different results depending on whether I run RT3.6 in 3.4-compat mode compared to 3.5-default mode. Ah, I see why. RT 3.4.5 and the

[rt-users] User's Owned Tickets show incorrect URL string for subject

2006-07-03 Thread Josh Barron
Hi everyone, Not sure where to take this one. Tried a couple google searches but the problem is pretty generic to describe and thus difficult to get relevant results. Here is my problem. When doing a search for tickets you own, or on the RT at a glance page, if you mouse over or try to click

Re: [rt-users] User's Owned Tickets show incorrect URL string for subject

2006-07-03 Thread Kevin Murphy
Josh Barron wrote: When doing a search for tickets you own, or on the RT at a glance page, if you mouse over or try to click on the hyperlinked ticket subject you get the following URL: http://ticket/Display.html?id=2. Obviously that URL isn't going to work. Yes, I've reported this problem

[rt-users] Q: How to build a ticket query that uses custom fields

2006-07-03 Thread John H. Nyhuis
Greetings, Is it possible in RT3.4 to build a query in the Query Builder that lets you select tickets based off of a custom field in the tickets? How hard or easy would this be to add in? Thanks, John H. Nyhuis Sr. Computer Specialist Dept. of Pediatrics HS RR349B,

[rt-users] RT upgrade problem ver 3.2.1. to 3.4.5

2006-07-03 Thread himira ratnatilake
I have tried to upgrade rt from 3.2.1 to 3.4.5 in a gentoo system. I didn't change anything on the database. When I try to import the previous db it gives so many errors. Then I remove the db and directly import the db. Then rt doesn't work correctly it gives error like