Check your apache logs are you getting any out of memory errors ..if
yes its the version of DBD-mysql you are using ..
I had similar problems (gentoo/mysql/apache2/mod_perl2) was fixed by
changing the version of dbd-mysql to 3.0002
Regards;
Roy
Kaylea Hascall wrote:
Hello all,
I got fed up
We are checking out this upgrade and having problems. Seems anytime a
user changes from the RT at a glance screen to any other, it goes back
to the login screen. We are running on an oracle database with a custom
LDAP, since our LDAP is numeric.
___
Hi,
... I've been digging everything upside down and now I am stuck:
I need to access the values of the UpdateCc and UpdateBcc fields
from within a Scrip / Template.
- I can access the Queue's CCs, BCCs and AdminCCs via $QueueObj
- I can access the Ticket's CCs, BCCs and AdminCCs via
Hallo!
in 3.6.0 it seems that the RowsPerPage setting in the query build will
be ignored. I tried it several ways but I always get 50 results per page
regards!
sven
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help:
On Tue, Jul 11, 2006 at 01:19:02PM -0500, Kaylea Hascall wrote:
Hello all,
I got fed up with trying to make my previous RT install work and removed it,
and now I'm running 3.6. The problems I was having with 3.4 are gone, but
there's a new problem.
Every time I click on anything, I have
Thank you everyone who has e-mailed me off-list about this. The problem in my
case seemed to lie between mysql, mason, and RT. Changing the character set
seems to resolve it [credit here goes to Freman -- thanks!!]. I'm CC'ing the
other people I've seen report this recently, too.
Here's the SQL
On Jul 12, 2006, at 12:17 PM, Kaylea Hascall wrote:
Thank you everyone who has e-mailed me off-list about this. The
problem in my
case seemed to lie between mysql, mason, and RT. Changing the
character set
seems to resolve it [credit here goes to Freman -- thanks!!]. I'm
CC'ing the
On Wed, Jul 12, 2006 at 01:12:11PM -0400, Covington, Chris wrote:
On Wed, Jul 12, 2006 at 12:21:42PM -0400, Jesse Vincent wrote:
On Jul 12, 2006, at 12:17 PM, Kaylea Hascall wrote:
Thank you everyone who has e-mailed me off-list about this. The
problem in my
case seemed to lie
Jesse;
my dev system rt-3.6 ,perl, v5.8.8 , apache 2.0.58, dbix 1.43, mysql
5.0.19 on gentoo system , I had this/similar problem with DBD-mysql
3.0003, fixed with moving to DBD-mysql 3.0002 .. no sign of this problem
since..
Roy
Jesse Vincent wrote:
On Jul 12, 2006, at 12:17 PM, Kaylea
Hello
Recently upgraded to
RT 3.6 from RT3.4.
Running on BSD5.4
with Mysql
Site works fine in
Mozilla.
When a user using
Internet Explorer logs into RT and then resizes the window, the browser
instance becomes unresponsive and must be shut down.
If I resize the
login page, this does
Hello - I'd like to customize a custom field, specifically, the text box
(textarea), and make the width 40 cols instead of 15. I don't know if RT
calculates this dynamically, since it can't know how many custom fields I
added to the Ticket and what type they are. Is this okay to do and would it
Greetings,
I am trying to build a ticket query that will select all tickets
that have a custom field that did not get filled in by our field techs.
The custom field I am interested in is a text area.
I have tried a variety of combinations (such as less then 1 and
white space of
What version of RT?
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John H.
Nyhuis
Sent: Wednesday, July 12, 2006 2:58 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Q: build a ticket query that selects empty custom
fields
I am attempting to convert from a relatively modern 3.4.5 RT+mysql 4.1.11 installation to a brand new 3.6.0+Postgres 8.1.4 installation. The wiki doesn't quite cover all the issues, in particular, I haven't figured out how to get attachments across properly. Is there a tool or procedure out there
Nope... at least not that I've seen.
It seems that no one in the know cares enough about GenToo to help find a
solution (not a poke at anyone, just my perception based upon the lack of
any response to this thread). I tried everything I could think of to no
avail.
I ended up building a small
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