Depending on how you decided to setup postfix, you may need to read this :
http://wiki.bestpractical.com/index.cgi?PostFixSQLAliasProblem
Its Azfar wrote:
I have a system runing RT 3.6.1 with sendmail. For
some reason i have to install postfix on it for that I
have to deinstall sendmail. I
Hello list,
I would like to know why the possibility of sorting a search result by
customfields is available, but not effective?
For example, I have a custom field Country in which I fill the origin
site of the ticket. I would like to have the possibility to sort the
search result by this custom
Are you sure sendmail will receive email from outside?
Nicholas Whitehead wrote:
--
I have RT 3.6.3 installed on a Fedora Core 6 box
I have configured it to use Sendmail ….
All seems to work fine
When tickets are created from within RT, all the emails are sent
correctly to
Dear all,
I currently run a v3.4.1 system and am about to replace it by a new
v3.6.3 system (on new hardware).
I need to make several customizations in the RT at glance page (mainly
other searches). When I make these customizations in the WebGUI as root
I guess they are stored in the DB. Is it
On Feb 6, 2007, at 9:59 AM, Thomas Koch wrote:
Using the rt2-to-rt3 update software I experienced some problems
with the mail attachments. All the attachments in the RT 3.6
Database are unreadable now!
There was a problem with base64 encoded attachments.
It has been fixed in subversion,
In order to find out, I would recommend temporarily setting up mail to
deliver to a pop3 mailbox and then using fetchmail (with cronjob if
necessary) to pick mail up from that mailbox.
http://wiki.bestpractical.com/index.cgi?fetchmail
This will allow you to see the mail come into the box to
This is something I complained/pondered about many times at the past I
think Jesse said something to the effect that its difficult to perform
the search and access check at the same time without hammering your sql
server (jesse put it much better than that), I think an idea is to pull
the
On Tue, Feb 06, 2007 at 10:58:37AM -0500, Mat W wrote:
Scenario... User creates a search that is Status = Resolved... Result
says Found 14 Tickets, but only 1 is shown. Since the user only has access
to one queue, he only sees the 1 resolved ticket in that queue. I
understand it...
So
You might consider using fetchmail to pull e-mail
down from Exchange to the RT server, especially if you are not in
direct control of all the e-mail services at your organization. See
the link below for a good explanation of this situation and example
setups.
Todd Chapman wrote:
The issue is performance. When RT does a count of tickets
in a search result it counts the rows matching the criteria.
But RT rights are granted on a per ticket basis using
various roles (Owner, Requestor, Cc, AdminCc). To get
an accuract count RT would have to ask if the
Greetings,
We have several scripts that send problem reports to our RT system. When
RT receives these, we do want it to produce a ticket, but we do not want it to
send any sort of response mail. Since the script or daemon has no mechanism to
recieve mail this response mail
Hi Everyone,
Anyone know the simplest way to the do following for Asset Tracker
assets:
For each asset which is active, print out all fields on the main asset
record. Also, print out the Custom Field Name and Custom Field Value for
each Custom Field that is populated on each asset.
Any
Hi! I'd like a copy of your improved package too.
I tried to introduce the fix you mentioned in your post dated July 18,
2006. My copy of index.html doesn't have the end of table around line
146. It's around line 83, and there is a / between /table and hr.
We're experiencing the statistics bug
On Tue, Feb 06, 2007 at 12:27:13PM -0800, John H. Nyhuis wrote:
Greetings,
We have several scripts that send problem reports to our RT system.
When RT receives these, we do want it to produce a ticket, but we do
not
want it to send any sort of response mail.
Jesse Vincent wrote:
On Wed, Jan 31, 2007 at 10:04:39AM +1100, Taan Lindemans wrote:
Does anybody else think it would be useful if the Quick Search list
could be modified to include saved searches on a per user basis?
I think that this might want to be another portlet, but I'd love to see
it
Il giorno mar, 06/02/2007 alle 16.33 -0500, Michael Lederman ha
scritto:
I just installed 3.6.3 and I’m encountering this same bug. I never
saw any follow up on the lists, did you find a solution to this?
Thanks,
Michael
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