El 04/07/2006, a las 1:48, Gilmar Santos Jr escribió:
Hi,
Yes. First select the queue(s) and add, then all custom fields
related
to those queues appear and you can adjust the query. add and
search ;-)
3.6 has a shortcut button add and search. great button!
This is a nice tip! I have a
Pau Montero Parés escreveu:
This is a nice tip! I have a 3.4.1 instalation and everything works
like a charm except the customfield searches. A CF.{value}='yes' has a
time to display of 99.041657 sec. I supose that this is a mysql
problem but I didn't find anything odd.
Greetings,
Is it possible in RT3.4 to build a query in the Query Builder that
lets you select tickets based off of a custom field in the tickets?
How hard or easy would this be to add in?
Thanks,
John H. Nyhuis
Sr. Computer Specialist
Dept. of Pediatrics
HS RR349B,
