Greetings,
I am running RT 3.4.5, and would like to modify Elements/MyTickets to
include a Requestor column so techs can see at a glance who submitted the
ticket. I've tried modifying line 44 in MyTickets to include this, but while
the column is created, it is not populated.
OK, figured it out,
Found the field names in Elements/html/RT__Ticket/ColumnMap.
'Requestors' (needed to be plural)
Thanks,
John H. Nyhuis
IT Manager
Dept. of Pediatrics
HS RR541C, Box 356320
University of Washington
Desk: (206)-685-3884
[EMAIL PROTECTED]
On Thu, 22