[sane-devel] Unsupported device: Canon MF4018

2009-03-02 Thread Steve Hardy
Hi Nicolas, Yes we ran through some debug and I think reached the point where we were both out of ideas :) I was sort-of hoping that this latest pixma issue could be related, but I think probably not I think I have to do the USB-protocol level analysis, as I don't think this is an install

[sane-devel] Unsupported device: Canon MF4018

2009-03-02 Thread Nicolas Martin
Yep, I reviewed the different logs exchanged, and it really looks like the scanner suddenly locks up and stops responding during a usb send/receive step. Maybe the Linux usbmon will give some information and clue on what happens at that moment. Nicolas Le lundi 02 mars 2009 ? 09:00 +,

[sane-devel] Unsupported device: Canon MF4018

2009-02-28 Thread Nicolas Martin
Thanks Gleb for your feedback, I'll update the pixma backend documentation with this information. Nicolas Le lundi 23 f?vrier 2009 ? 13:16 +0300, Gleb Baryshev a ?crit : m. allan noah wrote: You have two copies of sane installed? Before installing sane-2009-02-19, I ran '# removepkg

[sane-devel] Unsupported device: Canon MF4018

2009-02-28 Thread Nicolas Martin
Normally, you can install Sane in the /usr/local, as long as lib directories are correctly set in /etc/ld.so.conf and in /etc/ld.so.conf.d/* In this case, uninstalling first the Sane package coming with your Linux distribution in /usr/lib is important, as ldconfig checks first /usr/lib to look

[sane-devel] Unsupported device: Canon MF4018

2009-02-28 Thread Nicolas Martin
This lead to some direct exchanges between us a while back, but it looks to me more like some low level usb issue between the MF4660 scanner and libusb ? The scanner stops responding at some point, but all the pixma backend messages exchanged look identical to those in the Win Snoop. So don't

[sane-devel] Unsupported device: Canon MF4018

2009-02-25 Thread Gleb Baryshev
Steve Hardy wrote: I have similar problems to this with the pixma backend and a Canon MF4660 - only my MFP *always* returns the -ETIMEOUT response after moving the scan head to the end of the panel in preparation for the scan. I can't yet define exactly what actions hang up my scanner. At

[sane-devel] Unsupported device: Canon MF4018

2009-02-24 Thread Dennis Lou
Steve Hardy steve at appliedrealtime.co.uk wrote: I have similar problems to this with the pixma backend and a Canon MF4660 - only my MFP *always* returns the -ETIMEOUT response after moving the scan head to the end of the panel in preparation for the scan. If you keep reading, Gleb solved his

[sane-devel] Unsupported device: Canon MF4018

2009-02-23 Thread Gleb Baryshev
m. allan noah wrote: You have two copies of sane installed? Before installing sane-2009-02-19, I ran '# removepkg sane-1.0.19-i486-2', but directories /etc/sane.d and /usr/share/sane remained. Now I deleted them manually. Scanimage works as before (from /usr/local/etc/sane.d), xsane works

[sane-devel] Unsupported device: Canon MF4018

2009-02-23 Thread Steve Hardy
Hi, I have similar problems to this with the pixma backend and a Canon MF4660 - only my MFP *always* returns the -ETIMEOUT response after moving the scan head to the end of the panel in preparation for the scan. It looks like the backend is sending something to the scanner which puts it into a

[sane-devel] Unsupported device: Canon MF4018

2009-02-21 Thread m. allan noah
You have two copies of sane installed? allan On Sat, Feb 21, 2009 at 3:31 PM, Gleb Baryshev gleb.baryshev at gmail.com wrote: Nicolas Martin wrote: This USB id is declared in the ImageCLass part of the pixma backend, and should be thus at least detected by scanimage. This looks here rather

[sane-devel] Unsupported device: Canon MF4018

2009-02-19 Thread Gleb Baryshev
Hello I'd like to report an unsupported device. Its name is Canon i-Sensys MF4018. Bus type: USB USB id: 04a9/26b4 This multifunctional belongs to 4010 series and must be identical to MF4010. I tried to use sane-backends-2009-02-19, but 'scanimage -L' said: No scanners were identified. $

[sane-devel] Unsupported device: Canon MF4018

2009-02-19 Thread Nicolas Martin
This USB id is declared in the ImageCLass part of the pixma backend, and should be thus at least detected by scanimage. This looks here rather like a permission issue to access the scanner, from a standard user account, or a library mess up issue. Did you try the same scanimage command under