Re: [TCP] Response from Adobe** RE: Upgrade Anger to TechCommSuite

2007-11-15 Thread Susan Modlin
From: Peter Gold [EMAIL PROTECTED] To: tcp@techcommpros.com; Michael Hu [EMAIL PROTECTED] Sent: Thursday, November 15, 2007 10:28:17 AM Subject: Re: [TCP] Response from Adobe** RE: Upgrade Anger to TechCommSuite So far, at least on this list and thread, only one customer has mentioned having had

Re: [TCP] Response from Adobe** RE: Upgrade Anger to TechCommSuite

2007-11-15 Thread Peter Gold
So far, at least on this list and thread, only one customer has mentioned having had the bad experience. A simple fix by Adobe would be to arrange a refund and win lots of customer hugs. The references to FTC requirements that might have bound Adobe's hands regarding announcing and shipping the