Hello,

I've got a sip account. When placing a sip call (audio only), I cannot hear the person on the other side, but they can hear me.

I'm trying to fix it, but I don't know how to get relevant debug information. I'm hoping someone can help me.

fedora/gnome/empathy/telepathy

I've checked mute buttons. I've also checked that empathy makes a pulseaudio application connection. It does, the application connection is on, and has volume.

As soon as I place a call, the audio out is automatically muted. It's muted every time. I unmute this when the call starts. Microphone is not muted.

Debug empathy of a call attached. possible problem: "local codecs:" lists nothing.


user/pass: withheld for now
nat: (since they can hear me, network up???)
 no stun
 "tick" discover binding
proxy:
 same IP as account, port 5060
keep-alive: (call only disconnects when either side hangs up)
 auto
 interval 0 seconds
misc:
 blank


The only errors on stdout/stderr are:

OBEX errors:

(empathy:31875): folks-WARNING **: Error preparing persona store 'bluez:F0:E7:7E:9E:C0:01': An OBEX address book transfer from device ‘ephebe’ could not be started: GDBus.Error:org.bluez.obex.Error.Failed: Timed out waiting for response


addressbook errors:

(empathy:31875): tp-glib-CRITICAL **: tp_connection_get_contacts_by_id: assertion 'tp_proxy_is_prepared (self, TP_CONNECTION_FEATURE_CONNECTED)' failed



empathyOther-DEBUG: 19/12/2014 13:00:01.500564: empathy_sound_play_internal: Play sound "phone-outgoing-calling" (Outgoing voice call) empathyVoip-DEBUG: 19/12/2014 13:00:01.556097: empathy_call_window_conference_added_cb: Conference added empathyVoip-DEBUG: 19/12/2014 13:00:01.579895: empathy_audio_src_set_echo_cancel: Src echo cancellation setting: on empathyOther-DEBUG: 19/12/2014 13:00:01.580074: empathy_audio_set_stream_properties: Echo cancellation: element allowed: yes, user enabled: yes empathyVoip-DEBUG: 19/12/2014 13:00:01.588546: empathy_audio_sink_set_echo_cancel: Sink echo cancellation setting: on tp-fs/-DEBUG: 19/12/2014 13:00:01.588781: Got MediaDescription /org/freedesktop/Telepathy/Connection/sofiasip/sip/_30117121435_40196_2e31_2e29_2e60/CallChannel4/Content1/InitialOffer tp-fs/-DEBUG: 19/12/2014 13:00:01.588788: Delaying codec media_description processing
tp-fs/-DEBUG: 19/12/2014 13:00:01.595098: Transmitter: rawudp
tp-fs/-DEBUG: 19/12/2014 13:00:01.595112: Requesting that the application start receiving tp-fs/-DEBUG: 19/12/2014 13:00:01.595118: Request to start receiving succeeded
tp-fs/-DEBUG: 19/12/2014 13:00:01.603800: updating local codecs: 0
tp-fs/-DEBUG: 19/12/2014 13:00:01.603837: Local codecs:
tp-fs/-DEBUG: 19/12/2014 13:00:01.603843: 96: audio X-GST-OPUS-DRAFT-SPITTKA-00 clock:48000 channels:0 tp-fs/-DEBUG: 19/12/2014 13:00:01.603880: 102: audio SPEEX clock:8000 channels:1 tp-fs/-DEBUG: 19/12/2014 13:00:01.603899: 103: audio SPEEX clock:16000 channels:1 tp-fs/-DEBUG: 19/12/2014 13:00:01.603921: 98: audio AMR clock:8000 channels:1 octet-align=1 crc=0 robust-sorting=0 interleaving=0 tp-fs/-DEBUG: 19/12/2014 13:00:01.603952: 0: audio PCMU clock:8000 channels:0 tp-fs/-DEBUG: 19/12/2014 13:00:01.603971: 8: audio PCMA clock:8000 channels:0 tp-fs/-DEBUG: 19/12/2014 13:00:01.603990: 14: audio MPA-ROBUST clock:90000 channels:0 tp-fs/-DEBUG: 19/12/2014 13:00:01.604007: 3: audio GSM clock:8000 channels:0 tp-fs/-DEBUG: 19/12/2014 13:00:01.604026: 9: audio G722 clock:8000 channels:0 tp-fs/-DEBUG: 19/12/2014 13:00:01.604046: 101: audio telephone-event clock:8000 channels:0 events=0-15 tp-fs/-DEBUG: 19/12/2014 13:00:01.604068: 100: audio telephone-event clock:48000 channels:0 events=0-15 tp-fs/-DEBUG: 19/12/2014 13:00:01.604091: 104: audio telephone-event clock:90000 channels:0 events=0-15 tp-fs/-DEBUG: 19/12/2014 13:00:01.604165: Accepting Media Description for contact: 11
tp-fs/-DEBUG: 19/12/2014 13:00:01.610430: Codecs changed
tp-fs/-DEBUG: 19/12/2014 13:00:01.610440: updating local codecs: 0
tp-fs/-DEBUG: 19/12/2014 13:00:01.612032: Codecs changed
tp-fs/-DEBUG: 19/12/2014 13:00:01.612041: updating local codecs: 0
/-WARNING: 19/12/2014 13:00:01.634922: Error creating GUPnP context: Failed to find IP of interface virbr0-nic empathyOther-DEBUG: 19/12/2014 13:00:03.196839: empathy_sound_play_internal: Play sound "phone-outgoing-calling" (Outgoing voice call) tp-fs/-DEBUG: 19/12/2014 13:00:04.20174: Local Candidate: L1 c:1 fstype:0 fsproto: 0 ip:192.168.122.1 port:7078 prio:0 u/p:(null)/(null) ttl:0 base_ip:(null) base_port:0 tp-fs/-DEBUG: 19/12/2014 13:00:04.20400: Local Candidate: L1 c:2 fstype:0 fsproto: 0 ip:192.168.122.1 port:7079 prio:0 u/p:(null)/(null) ttl:0 base_ip:(null) base_port:0
tp-fs/-DEBUG: 19/12/2014 13:00:04.20523: Local candidates prepared
tp-fs/-DEBUG: 19/12/2014 13:00:04.137422: Got MediaDescription /org/freedesktop/Telepathy/Connection/sofiasip/sip/_30117121435_40196_2e31_2e29_2e60/CallChannel4/Content1/Offer1 tp-fs/-DEBUG: 19/12/2014 13:00:04.137437: 0: audio PCMU clock:8000 channels:0 maxptime=40 tp-fs/-DEBUG: 19/12/2014 13:00:04.137447: 101: audio telephone-event clock:8000 channels:0 maxptime=40 events=0-15
tp-fs/-DEBUG: 19/12/2014 13:00:04.138294: updating local codecs: 0
tp-fs/-DEBUG: 19/12/2014 13:00:04.138339: Local codecs:
tp-fs/-DEBUG: 19/12/2014 13:00:04.138345: 0: audio PCMU clock:8000 channels:0 tp-fs/-DEBUG: 19/12/2014 13:00:04.138374: 101: audio telephone-event clock:8000 channels:0 events=0-15 tp-fs/-DEBUG: 19/12/2014 13:00:04.138416: Accepting Media Description for contact: 11 empathyOther-DEBUG: 19/12/2014 13:00:04.139731: playing_finished_cb: Error: Canceled
tp-fs/-DEBUG: 19/12/2014 13:00:04.139561: Codecs changed
tp-fs/-DEBUG: 19/12/2014 13:00:04.139566: updating local codecs: 0
tp-fs/-DEBUG: 19/12/2014 13:00:04.143532: Requesting that the application start sending tp-fs/-DEBUG: 19/12/2014 13:00:04.143537: Request to start sending succeeded
tp-fs/-DEBUG: 19/12/2014 13:00:04.144210: Got Endpoint Properties
tp-fs/-DEBUG: 19/12/2014 13:00:04.144220: Remote Candidate: c:1 tptype:1 tpproto: 0 ip:196.31.29.60 port:16822 prio:0 u/p:(null)/(null) ttl:0 base_ip:(null) base_port:0 tp-fs/-DEBUG: 19/12/2014 13:00:04.144224: Remote Candidate: c:2 tptype:1 tpproto: 0 ip:196.31.29.60 port:16823 prio:0 u/p:(null)/(null) ttl:0 base_ip:(null) base_port:0 tp-fs/-DEBUG: 19/12/2014 13:00:04.144892: new active candidate pair local: 192.168.122.1 (7078) remote: 196.31.29.60 (16822) tp-fs/-DEBUG: 19/12/2014 13:00:04.145669: new active candidate pair local: 192.168.122.1 (7079) remote: 196.31.29.60 (16823) tp-fs/-DEBUG: 19/12/2014 13:00:04.160162: Send codec changed: 0: audio PCMU clock:8000 channels:0 tp-fs/-DEBUG: 19/12/2014 13:00:04.160171: Secondary send codec 1 changed: 101: audio telephone-event clock:8000 channels:0 events=0-15 empathyVoip-DEBUG: 19/12/2014 13:00:25.87414: empathy_call_window_state_changed_cb: Call ended: unspecified reason
tp-fs/-DEBUG: 19/12/2014 13:00:25.83225: tf_channel_dispose
tp-fs/-DEBUG: 19/12/2014 13:00:25.83231: tf_call_channel_dispose
tp-fs/-DEBUG: 19/12/2014 13:00:25.83350: Requesting that the application stop receiving

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