Petr Michalec, your best bet is to file a new report given the different
environment and error message via a terminal:
ubuntu-bug network-manager
I no longer have the original computer that was reproduced with (I was
also using two WLAN NICs simultaneously), and was not able to reproduce
on
Carlos Hamer:
1) To clarify, is this something that started happening after an update?
2) How often does the freeze happen, multiple times per day, daily,
weekly, etc.?
3) Could you please provide the missing information from
https://help.ubuntu.com/community/DebuggingSystemCrash ?
--
You
(in my case the option "lock the keyboard" is not enabled).
On awakening, for example by using the shift touch, parts of the screen are
blinking according to 1 second rate and 3 seconds cycle.
Coming back to normal behavior needs to close and re-open windows (no!, not
M$), etc...
** Changed in: xorg (Ubuntu)
Status: Incomplete => Invalid
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Title:
sytem restart spontaneously
Status in xorg
Attila, checking the Ubuntu Software Center, Synaptic Package Manager,
or /var/log/apt should reveal which packages were updated specifically.
Also, it would help to confirm if this is already resolved in Ubuntu by
testing http://cdimage.ubuntu.com/daily-live/current/ and advising to
the results.
Jacques Lerin, thank you for reporting this and helping make Ubuntu
better.
1) Is this still reproducible if you update to the latest HWE stack as
per https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?
2) Are you having a temperature issue? One may confirm following
Amr, thank you for taking the time to report this and helping to make
Ubuntu better. Unfortunately, this report didn't include enough
information. You may find it helpful to read "How to report bugs
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html and
jayantilal chauhan, thank you for reporting this and helping make Ubuntu
better.
1) Could you please provide the full USB WiFi device manufacturer and
model as noted on the sticker of the device itself (not from the Bug
Description, or the result of a terminal command)?
2) Could you please plug
John A Peters, thank you for reporting this and helping make Ubuntu
better.
1) Is this something that started happening after an update?
2) To see if this is already resolved in Ubuntu, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?
** Tags added:
Fidel Kroells, thank you for reporting this and helping make Ubuntu
better.
To advise, it appears you installed a non-Ubuntu kernel
4.14.7-041407-generic x86_64.
If you return your install to the default Ubuntu kernel, is the problem
still reproducible?
** Changed in: xorg (Ubuntu)
Jorge, thank you for reporting this and helping make Ubuntu better.
1) Could you please provide the full computer model as noted on the
sticker of the computer itself (not from the Bug Description, or the
result of a terminal command)?
2) Is this something that started happening after a package
w...@wagnertoscano.eti.br, thank you for reporting this and helping make
Ubuntu better.
1) Could you please provide a log of a failed boot following
https://wiki.ubuntu.com/DebuggingKernelBoot ?
** Tags added: bios-outdated-fc
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
**
(in my case the option "lock the keyboard" is not enabled).
On awakening, for example by using the shift touch, parts of the screen are
blinking according to 1 second rate and 3 seconds cycle.
Coming back to normal behavior needs to close and re-open windows (no!, not
M$), e
timothy parker, thank you for reporting this and helping make Ubuntu
better.
Could you please provide a log of a failed boot following
https://wiki.ubuntu.com/DebuggingKernelBoot ?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: New =>
Carlos Hamer, thank you for reporting this and helping make Ubuntu
better.
1) To clarify, is this something that started happening after an update?
2) When the OS freezes up, do you notice any resources pegged at 100% in
System Monitor?
3) Is the computer completely locking up and unresponsive
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
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Title:
no ubuntu wifi network connection
Status in linux package
shreyas jani, thank you for reporting this and helping make Ubuntu
better.
1) To clarify, was there an update applied that afterwards this issue
was reproducible?
2) Is this still reproducible after applying the latest HWE stack as
notedin https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?
**
ill, thank you for reporting this and helping make Ubuntu better.
Could you please run the following command once from a terminal by ensuring you
have the package xdiagnose installed, and that you click the Yes button for
attaching additional debugging information:
apport-collect 1740169
**
Loren, thank you for reporting this and helping make Ubuntu better.
1) Is this issue something that started to happen after an update?
2) How is your computer connected to the monitor (ex. VGA, HDMI, etc.)?
3) Which card is the monitor plugged into?
4) To see if this is already resolved in
Hardy Marianne, thank you for reporting this and helping make Ubuntu
better.
To see if this is already resolved in Ubuntu, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in:
Biswasindhu Mandal, thank you for reporting this and helping make Ubuntu
better.
What application are you having an issue installing specifically?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: New => Incomplete
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** Description changed:
- I have a new PC. Freshly installed ubuntu 17.10
+ When using wayland, I get a lot of video corruption on my 2k display. It
+ usually shows up as bands of the background image or gnome-shell status
+ bar flickering across the display at different vertical positions. There
Jon Limuel M. Humirang, thank you for reporting this and helping make
Ubuntu better.
1) Could you please attach a video of your desktop flashing?
2) To see if this is already fixed in Ubuntu, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results
Hamish Birchall, I'll close the report given you found this to be due to
a faulty HDD.
** Changed in: xorg (Ubuntu)
Status: Incomplete => Invalid
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gregrwm, to see if this is already resolved in Ubuntu, could you please
test http://cdimage.ubuntu.com/daily-live/current/ and advise to the
results?
** Description changed:
- My computer freezes watching youtube or vlc. The sound plays on a bit
- further and then stops. The mouse can move the
gregrwm:
1) To clarify, after the crash, are there files in /var/crash?
2) Could you please reproduce the crash, and then attach your dmesg and
xorg uncompressed/untarred?
3) Is the crash something that started happening after an update?
** Tags added: bios-outdated-a22
** Description
** Description changed:
i don't watch heaps, but enough that xorg has frozen up on me about 3
times in the last week both in vlc and youtube. This time in particular
it was playing youtube when it froze, the sound played on a bit further
then it stopped too, the mouse was still able to
Jaiendiran M, thank you for reporting this and helping make Ubuntu
better.
1) To clarify, after you installed Ubuntu, but before completing system
updates, was there display flickering?
2) Could you please post a cell phone recording of the flickering?
** Tags added: bios-outdated-0017
Hamish Birchall, thank you for reporting this and helping make Ubuntu
better.
1) Did this start to happen after an update?
2) Could you please capture the details of a failed boot following
https://wiki.ubuntu.com/DebuggingKernelBoot ?
** Tags added: bios-outdated-5.63
** Changed in: xorg
Gregrwm, to advise, you appear to have not followed all the instructions
noted in
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/comments/2
as the expected details were not attached.
Could you please clarify?
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Lekhraj Singh, thank you for reporting this and helping make Ubuntu
better.
To see if this is already resolved in Ubuntu, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in:
Attila, thank you for reporting this and helping make Ubuntu better.
To clarify, what packages were updated, that afterwards this problem
started?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: New => Incomplete
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Ujjwal Prasad, thank you for reporting this and helping make Ubuntu
better.
Could you please post a video of this issue via cell phone recording?
** Tags added: latest-bios-204
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: New =>
sevku, thank you for reporting this and helping make Ubuntu better.
1) How is your computer connected to the second display?
2) How are you invoking sleep, clicking the GUI?
3) Is this something that stopped working after an update?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
Mahdi Rafatjah, thank you for reporting this and helping make Ubuntu
better.
To confirm this is fixed in Ubuntu, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg
** Tags added: bios-outdated-2.69
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Title:
Laptop does not go to sleep when lid closed and connected to a display
sevku, thank you for reporting this and helping make Ubuntu better.
1) When the crash occurs, are there files populated in /var/crash?
2) To confirm a WORKAROUND, could you please test the GNOME Flashback
GUI and advise to the results?
** Summary changed:
- Ubuntu 16.04 LTS crashing using
Greta Regan, in order to obtain necessary debugging logs, could you
please remove your WORKAROUND and capture the logs following
https://wiki.ubuntu.com/DebuggingKernelBoot ?
** Description changed:
- A few months after upgrading to Ubuntu 16.04, my graphics card stopped
- working. I got a black
Shamim Akram, thank you for reporting this and helping make Ubuntu
better.
To see if this is already resolved in Ubuntu, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?
** Tags added: bios-outdated-1.23
** Changed in: xorg (Ubuntu)
Importance:
** Package changed: xorg (Ubuntu) => software-center (Ubuntu)
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Title:
ubuntu software center-diappeared
Status in
gregrwm, thank you for reporting this and helping make Ubuntu better.
Could you please run the following command once from a terminal by ensuring you
have the package xdiagnose installed, and that you click the Yes button for
attaching additional debugging information:
apport-collect 1744429
walt, thank you for reporting this and helping make Ubuntu better.
To advise, your logs indicate that the wireless hardware isn't
installed.
Despite this, to clarify, could you please confirm wireless is
recognized and enabled in the BIOS?
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
**
** Changed in: xorg (Ubuntu)
Status: Incomplete => Invalid
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https://bugs.launchpad.net/bugs/1649566
Title:
[GeForce 7025 / nForce 630a] System freeze
Dieter Maurer, would you need a backport to a release prior to 18.04 or
may this be closed as Invalid?
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Title:
[GeForce
** Attachment removed: ""nouveau" related entries in "kern.log""
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1649566/+attachment/5049298/+files/nouveau.log
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Dieter Maurer:
1) Regarding logs, please don't cut, snip, extract, etc. Attach them in full.
2) To advise, please post dmesg in full.
3) As per your snipped log, it looks like you are grabbing logs from
your install. What is needed are the logs/video from booting
Dieter Maurer:
>"I tried, but the resulting DVD does not boot:"
Then please post the results requested in
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1649566/comments/21
so it may be reviewed.
>"-- maybe, because it is for for the x64 platform while I typically use
the i386 platform
haydn, thank you for reporting this and helping make Ubuntu better.
To confirm this is already fixed in Ubuntu could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?
** Description changed:
- I think it's something in the nvidia driver, as I only recently
Public bug reported:
network-manager 1.2.6-0ubuntu0.16.04.2
I'm using a script in /etc/NetworkManager/dispatcher.d/pre-up.d to
assign a pseudorandom mac address using the cloned-mac-address setting
(via this command):
> nmcli connection modify wifi.cloned-mac-address
(Specifically, I'm using
Dieter Maurer:
>"It may take a bit of time before I can make the tests with the current Ubuntu
>version."
If the problem is reproducible in a live environment, then testing that
would be fine.
>"And, I fear that such tests might not be reliable: after the temporary
use of the NVidia driver I
** Summary changed:
- Nouveau graphics driver freezes and crashes
+ [GeForce 6150SE nForce 430] PC freezes and crashes
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Dieter Maurer:
1) To see if this is already resolved in Ubuntu, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? If
still reproducible, please post results following:
https://wiki.ubuntu.com/DebuggingKernelBoot
Diogo Gomes:
>"Al information is complete for the 16.04 LTS"
Once its been completed for the latest release, then it can be
upstreamed.
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Diogo Gomes:
>"I add the last 10min of kern.log before crash happen. Please tell me if is
>useful."
Please attach xorg and dmesg in full. In the future, always attach logs
in their entirety (no snips).
>"I take a picture too, should I upload it?"
Yes please.
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Diogo Gomes:
>"I tested in live and crashes and do not stored any logs, it's the reason why
>I didn't upload."
Using the following in a live environment may yield something useful
https://wiki.ubuntu.com/DebuggingKernelBoot .
>"I can't do it in a production machine."
If the above doesn't
Diogo Gomes, to advise, nobody has enough information to debug or root
cause any of the reports at this point because all the logs on all
reports don't include useful information. However, developers who know
what is a duplicate of what submit patches to fix the issue.
Also, here on Launchpad,
Diogo Gomes, please stop changing the Description, adding packages to
this report, subscribing me to bugs when I didn't ask, etc.
** No longer affects: xorg-hwe-16.04 (Ubuntu)
** Description changed:
- Maybe this is a duplicate from #1649566
-
When using the nouveau graphics driver my pc
Dieter Maurer, thank you for reporting this and helping make Ubuntu
better.
After confirming the package xdiagnose is installed, click the Yes button for
attaching additional debugging information after running the following from a
terminal:
ubuntu-bug xorg
** Attachment removed: "kern.log"
Dieter Maurer, thank you for reporting this and helping make Ubuntu
better.
After confirming the package xdiagnose is installed, click the Yes button for
attaching additional debugging information after running the following from a
terminal:
apport-collect 1649566
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Diogo Gomes:
>"These are the logs, when the system crashes, I can't use the system.
These are the logs after reboot after the crash."
I'm not sure what you mean here.
>"I remember that 1 year or so ago, I saw one log finishing with
something like a kernel panic error (with many 00)"
Diogo Gomes, to advise, you would need to reproduce the freeze/crash
then upload the logs. Just uploading logs without this is useless.
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>"3) Can you explain what log do you need?"
dmesg and xorg.
>"5) This is my production machine and if you don't mind I don't want to
install 18.04 until it's stable."
If the problem is reproducible with a live environment, then testing
that is fine.
** Description changed:
- This bug maybe be
Diogo Gomes, thank you for reporting this and helping make Ubuntu
better.
1) To clarify, after the freeze/crash, are there crash files in
/var/crash?
2) Could you please advise when the freeze/crash happens?
3) Could you please post a log and screenshot of the freeze/crash?
4) To clarify, if
Reuben Lifshay, this problem should be reported upstream. Could you please post
this to:
https://bugs.freedesktop.org/enter_bug.cgi?product=xorg
Component: Input/libinput
Version: 7.7
Please post a URL of the report here when finished.
** Changed in: xorg (Ubuntu)
Status: Incomplete =>
** This bug is no longer a duplicate of bug 1744496
Cursor flickering using DisplayLink and USB Monitor
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Title:
** This bug is no longer a duplicate of bug 1744496
Cursor flickering using DisplayLink and USB Monitor
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Title:
** This bug is no longer a duplicate of bug 1744496
Cursor flickering using DisplayLink and USB Monitor
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Title:
sevku, please don't mark other bugs duplicates of this one, or adjust
the title/Bug Description.
Regarding your question:
>"How do I properly report them?"
File a new report via a terminal:
ubuntu-bug xorg
>"How do I use the gnome flashback package?"
Install it, reboot, and it should be an
** Summary changed:
- Cursor flickering and Computer Crashing using DisplayLink and HP EliteDisplay
S140u
+ Cursor flickering using HP EliteDisplay S140u USB Portable Monitor
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sevku, thank you for reporting this and helping make Ubuntu better.
To advise, reports focus on one problem at a time. Hence, if you have
further issues, please file one report per issue.
Despite this, to confirm a WORKAROUND for the flickering, could you
please test for this using
sevku (severin-kunz), it will help immensely if you use the computer the
problem is reproducible with, file a new report with Ubuntu by first ensuring
the package xdiagnose is installed, click the Yes button for attaching
additional debugging information after running the following from a
sevku (severin-kunz), it will help immensely if you use the computer the
problem is reproducible with, file a new report with Ubuntu by first ensuring
the package xdiagnose is installed, click the Yes button for attaching
additional debugging information after running the following from a
Public bug reported:
since last kernel update: my normal keyboard and mouse on thinkpad
lenovo l570 dont work after startx command or logging in. they work on
virtual shell (strgaltF1). external usb keyboard/mouse work. system is
4.13.0-26-generic on ubuntu 16.04.3LTS with normally plasma. after
Public bug reported:
I installed ubuntu 64bit version in intel core 2 duo cpu. After
completing the system updates there is flickering in my display and i
don't know to solve that issue.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu
Hey,
I'm also having troubles trying to use my QC35 II, after dunno how many
different attempts to pair it that I'm not even able to describe, I
finally was able to pair it, but I was not so lucky to actually connect
it. Here I attach the chunk of btmon output I get on every attempt to
connect
** Summary changed:
- [17.10 regression] AppArmor denial: Failed name lookup - disconnected path
+ [17.10 regression] AppArmor ntp denial: Failed name lookup - disconnected path
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*** This bug is a duplicate of bug 1727202 ***
https://bugs.launchpad.net/bugs/1727202
** This bug has been marked a duplicate of bug 1727202
[17.10 regression] AppArmor ntp denial: Failed name lookup - disconnected
path
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*** This bug is a duplicate of bug 1727202 ***
https://bugs.launchpad.net/bugs/1727202
apologies if I accidentally created a duplicate, I did search for an
issue!
this one should be amended to put "ntp" or "ntpd" in the title:
https://bugs.launchpad.net/ubuntu/+source/ntp/+bug/1727202
I
Reuben Lifshay, to clarify, what happens when you switch from libinput
to evdev in the daily image?
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Title:
Razer Naga
Reuben Lifshay, one may test libinput by unintalling xserver-xorg-input-
evdev, and installing xserver-xorg-input-evdev and installing xserver-
xorg-input-libinput.
** Changed in: xorg (Ubuntu)
Status: Triaged => Incomplete
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Reuben Lifshay, to clarify, have you tested libinput as an alternative
to evdev, or was libinput tested when using the daily ISO?
** Changed in: xorg (Ubuntu)
Importance: Low => Medium
** Changed in: xorg (Ubuntu)
Status: Incomplete => Triaged
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** Summary changed:
- Mouse wheel tilt is being remapped to vertical scroll
+ Razer Naga Chroma wheel tilt being remapped to vertical scroll
** Description changed:
- As of 16.04.3 mouse wheel tilt right and left (buttons 6, and 7) are
- being remapped to scroll up and down (buttons 4, and 5)
Reuben Lifshay:
1) Regarding the mouse you acquired recently with a tilt wheel, could you
please:
1a. Advise to the full manufacturer, and model?
1b. Plug it in, and post the results uncompressed when executing via a
terminal:
usb-devices
2) Could you please provide the xev log you produced as
Reuben Lifshay, thank you for reporting this and helping make Ubuntu
better.
1) To clarify, did this problem not occur for you personally in a release prior
to 16.04?
2) To confirm this is fixed in Ubuntu, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Incomplete => Triaged
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I have started a dialogue on the TZ mailinglist to perhaps have the
change (WGT/WGST at least) reverted. That's my goal anyway, so we'll see
how it goes.
/Thomas
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Hi guys,
The removal of WGT/WGST from tzdata is crazy to me. Living in Greenland,
I can imagine a bunch of different issues this will cause, so I'll try
to figure out what is going on and what possibilities we have of
rectifying it. Starting with upstream.
/Thomas
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Public bug reported:
Using "America/Godthab" timezone, "WGT/WGST" is no longer displayed from
date command but instead just "-03". Problem is evident in PHP
applications too, which now think we're in Sao Paolo.
This appears to have changed with latest tzdata update or perhaps in
combination with
Stephan Fabel, while I wouldn't say this is fully root caused, due to
how debugging GUI stuff is not my focus, I'll mark this Triaged for now.
However, given Ubuntu is moving away from Unity going forward as per
https://insights.ubuntu.com/2017/04/05/growing-ubuntu-for-cloud-and-iot-
** Description changed:
When I connect my laptop to my DisplayLink based device with USB (Wavlink
universal USB 3.0 docking station https://www.wavlink.com/en/product/150
WL-UG39DK1V), and connect the Wavlink to my AOC E2775SJ Monitor via HDMI, the
mouse icon flickers as per the following
Stephan Fabel, to further root cause, could you login to a "GNOME
Flashback (Metacity)" session (not a compiz-based or Unity session) via
https://launchpad.net/ubuntu/+source/gnome-flashback and advise if the
flickering persists?
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** Description changed:
- When I connect my laptop to my DisplayLink based device with USB
- (Wavlink universal USB 3.0 docking station
- https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the
- Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers.
+ When I connect my
Original reporter's video of the issue.
** Attachment added: "20171121_131417.mp4"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+attachment/5012481/+files/20171121_131417.mp4
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Stephan Fabel, regarding the screencast not working, could you please
provide a camera picture of the screen?
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Title:
** Description changed:
When I connect my laptop to my DisplayLink based device with USB
(Wavlink universal USB 3.0 docking station
https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the
Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers.
Only if the mouse
Stephan Fabel, to see if a WORKAROUND exists, could you please test the
following and advise if the flickering still occurs:
In the GUI go to All Settings > Screen Display > for the primary monitor change
Rotation from Normal to any of the following:
Clockwise
Anti-clockwise
180 degrees
**
Wei Cai, please don't mark this a duplicate of another report, as it
doesn't have any debugging information to solve the issue.
Despite this, could you please advise to
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1732195/comments/2 ?
** This bug is no longer a duplicate of bug 1278223
Vivid EOL as per:
https://wiki.ubuntu.com/Releases
** Changed in: libjpeg-turbo (Ubuntu Vivid)
Status: Confirmed => Won't Fix
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Precise EOL as per:
https://wiki.ubuntu.com/Releases
** Changed in: libjpeg-turbo (Ubuntu Precise)
Status: Confirmed => Won't Fix
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** Summary changed:
- Mouse cursor keep flickering on primary monitor after a second monitor is
connected via Displaylink USB3-TO-HDMI adapter
+ [Dell Alienware Alpha R2] Mouse cursor flickering on primary monitor after
second monitor HDMI connected to Startech USB32HD4K
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