[Bug 1325565] Re: Since the recent update to CUPS my Epson S20 printer no longer works

2014-10-16 Thread Launchpad Bug Tracker
[Expired for cups (Ubuntu) because there has been no activity for 60 days.] ** Changed in: cups (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1325565

[Bug 1325565] Re: Since the recent update to CUPS my Epson S20 printer no longer works

2014-08-17 Thread Pascal De Vuyst
Strangely there haven't been any recent cups updates in Ubuntu 14.04: https://launchpad.net/ubuntu/trusty/+source/cups/+changelog, do you have any idea what update caused the problem? Have a look to see what packages have been installed in this file: /var/log/apt/history.log Please provide the

Re: [Bug 1325565] Re: Since the recent update to CUPS my Epson S20 printer no longer works

2014-08-17 Thread Tony Morton
Dear Pascal, the problems began when I did the fresh install of Ubuntu 14.04 64 bit in April, ( a fresh install rather than an upgrade). There are some large log files which record that, which I have attached. I am sure I remember a cups update since that date, which I hoped would sort out

[Bug 1325565] Re: Since the recent update to CUPS my Epson S20 printer no longer works

2014-08-16 Thread Pascal De Vuyst
Normally the cups webinterface is not needed since Ubuntu uses system-config-printer (run it from a terminal) for automatic printer driver setup, does it work to add you printer manually there? If not please provide the information from step 3. Also provide the missing information from step 1,

Re: [Bug 1325565] Re: Since the recent update to CUPS my Epson S20 printer no longer works

2014-08-16 Thread Tony Morton
Pascal, here are the results from running those terminal commands tony@tony-Inspiron-660s:~$ system-config-printer Unknown value for media-col: (unknown IPP value tag 0x34) Choices: [u'media-bottom-margin', u'media-left-margin', u'media-right-margin', u'media-size', u'media-source',

Re: [Bug 1325565] Re: Since the recent update to CUPS my Epson S20 printer no longer works

2014-08-15 Thread Tony Morton
Dear Pascal, Thank you for your assistance. I just discovered the hidden control panel for CUPS on localhost/631 a few days ago, by accident when trying out a different Linux OS (Puppy Linux) which had an item in its main menu to Add Printer. Having seen that I tried it on my Ubuntu 14.04 64

[Bug 1325565] Re: Since the recent update to CUPS my Epson S20 printer no longer works

2014-08-14 Thread Pascal De Vuyst
Normally this printer should automatically get set up with the Stylus S20 gutenprint driver. 1) Please provide the following information: https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer 2) Try manually setting up your printer in the cups webinterface: http://localhost:631/admin