This was fixed in Xenial with libqapt 3.0.2-0ubuntu1.2 and in other
releases with more recent packages. This shouldn't have been set to
Incomplete.
** Changed in: libqapt (Ubuntu Xenial)
Status: Incomplete => Fix Released
** Project changed: kubuntu-ppa => ubuntu-translations
** No
** Changed in: libqapt (Ubuntu Xenial)
Assignee: Simon Quigley (tsimonq2) => (unassigned)
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Title:
kcm_driver_manager: Infinitely shows
[Expired for Kubuntu PPA because there has been no activity for 60
days.]
** Changed in: kubuntu-ppa
Status: Incomplete => Expired
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Title:
[Expired for libqapt (Ubuntu) because there has been no activity for 60
days.]
** Changed in: libqapt (Ubuntu)
Status: Incomplete => Expired
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Hi Simon, I can confirm the issue is solved (Kubuntu 16.04.4). Thanks!
The Driver Manager now quickly states that no proprietary pilots are available
for my machine (which seems correct since I run with an AMD CPU & GPU).
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Thank you for taking the time to report this bug and helping to make Kubuntu
better. We are sorry that we do not always have the capacity to look at all
reported bugs in a timely manner. There have been many changes in Kubuntu since
that time you reported the bug and your problem may have been
This bug was fixed in the package libqapt - 3.0.2-0ubuntu1.2
---
libqapt (3.0.2-0ubuntu1.2) xenial; urgency=low
* libqapt3 should depend on apt-xapian-index for the package index
access which is required for most operations (LP: #1530523).
-- Simon Quigley
I can confirm that this successfully fixes the issue on a fully updated
Kubuntu 16.04 install.
** Tags removed: verification-needed verification-needed-xenial
** Tags added: verification-done verification-done-xenial
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** Description changed:
[Impact]
* libQapt needs apt-xapian-index in order to search for packages, otherwise
it never returns a result.
* As a consequence Driver Manager doesn't find packages and is empty.
* Before, apt-xapian-index was installed as a dependence of Muon (libmuon),
Yes, I do have that package installed. However, your email alerted
me to what my problem really is. I am doing development using python and
I have a private installation of python3.6. The DriverManager_DBus
script is getting my installation of python3. I tried installing the
"dbus-python"
Hi John,
could you please check that you have the python3-dbus package installed?
For me libqapt 3.0.2-0ubuntu1.2 fixed the issue in Xenial.
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I know you wanted tags, but I cannot find instructions on how to add
tags and have no further time to spend on this right now. Sorry
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I don't think this fixed it for me. Here are the details:
According to Synaptic Package Manager, I am running libqapt3 and
libqapt3-runtime both at version 3.0.2-0ubuntu1.2
When I run the driver manager from the system settings, It does not show any
drivers. Syslog shows:
Sep 1 15:13:03
Hello john, or anyone else affected,
Accepted libqapt into xenial-proposed. The package will build now and be
available at
https://launchpad.net/ubuntu/+source/libqapt/3.0.2-0ubuntu1.2 in a few
hours, and then in the -proposed repository.
Please help us by testing this new package. See
I uploaded a fix for this to Xenial and it's in the Unapproved queue
now.
Unsubscribing ~ubuntu-sponsors as there's nothing left to do.
** Changed in: libqapt (Ubuntu Xenial)
Assignee: Walter Lapchynski (wxl) => Simon Quigley (tsimonq2)
** Changed in: libqapt (Ubuntu)
Assignee: Jose
I'd rather remove this driver manager. Xapian index was slow since I
started using Ubuntu in 2008 and is slow to this day. I always remove it
on fresh installations.
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This has an easy work-around of installing apt-xapian-index.
** Changed in: libqapt (Ubuntu)
Importance: High => Medium
** Changed in: libqapt (Ubuntu Xenial)
Importance: High => Medium
** Tags added: packaging
** Changed in: libqapt (Ubuntu)
Importance: Medium => Low
** Changed in:
This issues is fixed when testing today's daily download (4/4/17).
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Title:
kcm_driver_manager: Infinitely shows Collecting information
To
** Description changed:
- Driver manager shows only "Collecting information about your system". It
- happens when started from both"System setting" and console (kcmshell5
- kcm_driver_manager). The bug is similar to
- https://bugs.launchpad.net/ubuntu/+source/kubuntu-driver-
-
** Tags removed: ubuntu-sponsors
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Title:
kcm_driver_manager: Infinitely shows Collecting information
To manage notifications about this bug go
The fix (adding a recommends for apt-xapian-index) has been released for
yakkety in libqapt-3.0.2-0ubuntu3 but not for xenial.
I attach a debdiff of the same change, adapted to xenial.
** Patch added: "add recommends apt-xapian-index"
** Changed in: libqapt (Ubuntu Xenial)
Milestone: ubuntu-16.04.2 => xenial-updates
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Title:
kcm_driver_manager: Infinitely shows Collecting
This bug has been reported on the Ubuntu ISO testing tracker.
A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1530523
** Tags added: iso-testing
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I've got this problem too, Xapian doesn't seem to be the cause.
Workaround that works for me is: 'start /usr/bin/kcmshell5 kcm_driver_manager'
then run 'ubuntu-drivers list'
The driver list will appear in the kcm_driver_manager.
problem is, for me neither nouveau nor nvidia drivers work. but
** Changed in: libqapt (Ubuntu)
Assignee: (unassigned) => Jose Ramon I. Diokno (popoyd68)
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Title:
kcm_driver_manager: Infinitely shows
@ wxl: Well, than it needs to be added in BOTH cases. – Version no. in
Yakkety is higher because of a change. Check back wt packaging-Ninjas
(black belts) or look at the changelog.
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Um hold up. Correct me if I'm wrong, but I see that in BOTH cases, the
yakkety version is a higher version number than xenial How does
that happen?
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Also pointing at ->
bug 1612392 [sru] Muon: missing dependency on software-properties-kde
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Title:
kcm_driver_manager: Infinitely shows
Copying over from bug 1643715 (which is not a dupe, but contained that
helpful hint) comment #6
Well let's look at these the responsible package:
http://packages.ubuntu.com/xenial/kubuntu-driver-manager
http://packages.ubuntu.com/yakkety/kubuntu-driver-manager
It should jump into the eyes
** Changed in: libqapt (Ubuntu Xenial)
Milestone: None => ubuntu-16.04.2
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Title:
kcm_driver_manager: Infinitely shows Collecting information
** Changed in: libqapt (Ubuntu Xenial)
Assignee: Philip Muškovac (yofel) => Walter Lapchynski (wxl)
** Changed in: libqapt (Ubuntu Xenial)
Milestone: ubuntu-16.04.1 => None
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** Also affects: kubuntu-ppa
Importance: Undecided
Status: New
** Changed in: kubuntu-ppa
Status: New => Confirmed
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Title:
Also confirming the bug is still present. Installed a clean Kubuntu
16.04.1 system, fully updated.
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Title:
kcm_driver_manager: Infinitely shows
Also confirming the bug is still present. Just installed a clean Kubuntu
16.04 system, fully updated. Tried to run the update-apt-xapian-index,
which reported it not there. So had to install first, reboot, then run
update. Now, driver manager works.
I'm surprised this bug is still present. It was
It's still there. Kubuntu 16.04, all packages up to date.
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Title:
kcm_driver_manager: Infinitely shows Collecting information
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It's still there. Kubuntu 16.04, all packages up to date.
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Title:
kcm_driver_manager: Infinitely shows Collecting information
To manage
I just installed fresh 16.04.1, fully upgraded it but still had to
install apt-xapian-index and run update-apt-xapian-index.
I have xenial-updates-enabled. There is missing dependency on driver
manager for apt-xapian-index and it seems to be mandatory to have.
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Hi, I am experiencing this problem on a fresh install of Kubuntu
16.04/32bit x86 on an ancient Dell Vostro. Device manager simply hangs.
Plugged in via cat5.
However, while I certainly had quite a bit of unix programming
experience in the 80's and 90's {coughs, puts teeth in a glass, and
takes a
Is anybody still affected by this bug? This has been solved in apt-
xapian-index 0.47ubuntu8.3 available in xenial-updates.
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The bug is still present at Kubuntu 16.04.1
I tried what #28 proposed but didn't work, says "command not found". I
leave the Konsole open for a minute and still no list appears as stated
by #41
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The bug is still present at this time in Kubuntu 16.04.1.
To fix it I had to enter the command in comment #35
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Title:
kcm_driver_manager:
Also, @Shaikailash, see comment 35:
https://bugs.launchpad.net/ubuntu/+source/libqapt/+bug/1530523/comments/35
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Title:
@Shaikailash: the command line equivalent is to run "ubuntu-drivers devices" in
a terminal.
Wait for a few seconds and you'll get a list of proposed drivers. Then install
the package of your choice (could be 'nvidia-361' for e.g.).
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Hello. I just installed Kubuntu 16.04 and I have the same problem. That's quite
bad since drivers are necessary to run wifi card and graphic card.
The command "sudo update-apt-xapian-index" is not found.
Thanks.
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I just did some updates and noticed that I am back to the hung driver
manager. As pubalapoub says, rerunning the update-apt-xapian-index fixes
it again.
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I confirm syrtis' solution solves the issue, however it seems to be
temporary, as I got into the issue again some time after. Could it be
linked to the installation of packages AFTER having run 'update-apt-
xapian-index' (what I did)? Meaning 'update-apt-xapian-index' should be
re-executed after
This bug was fixed in the package libqapt - 3.0.2-0ubuntu3
---
libqapt (3.0.2-0ubuntu3) yakkety; urgency=medium
* libqapt3 should recommend apt-xapian-index for the package index
access which is required for most operations (LP: #1530523)
-- Philip Muškovac
** Package changed: kubuntu-driver-manager (Ubuntu) => libqapt (Ubuntu)
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Title:
kcm_driver_manager: Infinitely shows Collecting information
To
Thanks a lot for figuring this out. That apt-xapian-index vanished from
the image went unnoticed for 16.04. I added it back for yakkety just now
so we can check if this works on tomorrow's live image.
** Changed in: kubuntu-driver-manager (Ubuntu)
Status: Confirmed => Fix Committed
**
The command update-apt-xapian-index is available from the apt-xandian-
index package.
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Title:
kcm_driver_manager: Infinitely shows Collecting
Can also confirm #28 worked for me.
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Title:
kcm_driver_manager: Infinitely shows Collecting information
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I tired that command but it says command not found on my system. Using
latest kubuntu iso installed today.
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Title:
kcm_driver_manager:
Confirming, sudo update-apt-xapian-index works
On Thursday, June 30, 2016 2:45:55 PM EDT syrtis wrote:
> Hello, I solved this problem by rebuilding the "Xapian index" using:
>
> sudo update-apt-xapian-index
>
> Now the Driver Management works again.
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#28 worked for me too. Thank you syrtis
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Title:
kcm_driver_manager: Infinitely shows Collecting information
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#28 worked for me, also!!!
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Title:
kcm_driver_manager: Infinitely shows Collecting information
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I've done the same that #28 and now it detects my devices. Thanks.
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Title:
kcm_driver_manager: Infinitely shows Collecting information
To
Hello, I solved this problem by rebuilding the "Xapian index" using:
sudo update-apt-xapian-index
Now the Driver Management works again.
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I have "upgraded" to 16.04 and am suffering this bug, it is urgent and
critical.
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Title:
kcm_driver_manager: Infinitely shows Collecting
That's when it started to appear, as per its description.
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Title:
kcm_driver_manager: Infinitely shows Collecting information
To manage
This seems to have returned in 16.04 (with ubuntu-graphics package
installed)
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Title:
kcm_driver_manager: Infinitely shows Collecting
Before applying Carlo's patch but with update-apt-xapian-index-dbus
corrected according to Bug #1579834 this is what I get from 'systemctl
status dbus':
dbus[958]: [system] Rejected send message, 3 matched rules;
type="method_return", sender=":1.66" (uid=0 pid=2152
comm="/usr/bin/python3
** Changed in: kubuntu-driver-manager (Ubuntu)
Status: Incomplete => Confirmed
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Title:
kcm_driver_manager: Infinitely shows Collecting
The attachment "fix signals for backend failure reporting" seems to be a
patch. If it isn't, please remove the "patch" flag from the attachment,
remove the "patch" tag, and if you are a member of the ~ubuntu-
reviewers, unsubscribe the team.
[This is an automated message performed by a Launchpad
There are multiple problems:
* DriverManager emits signal in the constructor, so it fails and nobody notices.
* The qaptFailed signal is not connected (wouldn't be received anyway, see
above)
* message "Collecting information..." would have hidden any error message
See attachment
Now, when
Thanks for the information Rick, I'm posting here part of what strace
displays about 'kcmshell5 kcm_driver_manager', as did, but
this part may be the most interesting one:
http://paste.ubuntu.com/16256627/
Notes:
- The missing "file or directory" at the beginning is just here to help
Thank you. If you need us to do tests or some system information, you just ask
here please.
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Title:
kcm_driver_manager: Infinitely shows
I did a bit of debugging with clivejo on IRC and it /seems/ to me that
this is a qapt issue, or how qapt gets setup via the Driver Manager.
I've asked clivejo to co-ordinate with the QApt maintainer.
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Why does this is marked as "incomplete" and still not have anyone assigned?
Dude, this is important. What other information do you need to try to fix this?
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In 16.04 lsof shows kcmshell5 stopped at /tmp/qapt-sock-blah...blah
where as in the working version on 15.10 it passes that and drops out of
process with
kcmshell5 5100 ricktimmis 59u unix 0x 0t0 82414
/tmp/qapt-sock-6b32908485534dfc9082102650209275
kcmshell5 5100 ricktimmis
Investigations into the problem reveal that kcmshell5 appears to be
waiting for qapt..
bug 1530523 in kubuntu-driver-manager (Ubuntu) "kcm_driver_manager:
Infinitely shows Collecting information" [High,Incomplete]
https://launchpad.net/bugs/1530523
[21:28] Oh ah right
[21:30] Can you
Guys you can install drivers/microcode from muon package manager or with
apt-get.
Install muon and then search for microcode/nvidia and install needed
packages.
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For those needing an immediate workaround note that the CLI version is
fully functional. (I used it to install Intel microcode and nvidia
drivers). The name of the CLI program is ubuntu-drivers for those that
don't know.
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Just installed Kubuntu 16.04, I am also getting this issue. Let me know
if you require any information.
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Title:
kcm_driver_manager: Infinitely
Same, have graphics issues now in 16.04 that I never had in 15.10.
Because this doesn't work I can't install all of Intels microcode to fix
the issues.
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Is there any update on this? I'm having some graphical issues and need
the nvidia driver up.
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Title:
kcm_driver_manager: Infinitely shows
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CurrentDesktop: KDE
DistroRelease: Ubuntu 16.04
InstallationDate: Installed on 2014-08-17 (614 days ago)
InstallationMedia: Kubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
(20140722.2)
Package: kubuntu-driver-manager 15.10ubuntu3
Production was released yesterday, and this bug is still present.
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Title:
kcm_driver_manager: Infinitely shows Collecting information
To manage
Thank you for taking the time to report this bug and helping to make Ubuntu
better. Please execute the following command only once, as it will
automatically gather debugging information, in a terminal:
apport-collect 1530523
When reporting bugs in the future please use apport by using 'ubuntu-
If it helps debugging,, running kcmshell5 kcm_driver_manager
only shows the message "No frame loaded"
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Title:
kcm_driver_manager: Infinitely
same @hear ,,,just confirming it affects some one else
Kubuntu-16.04 -mar-19/daily.ISO
plasma-5.5.4
Qt-5.5.1
KDE Frameworks 5.18.0
Kernel-4.4.0.15-genaric
kubuntu-driver-manager -15.10ubuntu3
Ubuntu-drivers on the CLI works as expected
VINNY
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** Changed in: kubuntu-driver-manager (Ubuntu)
Importance: Undecided => High
** Changed in: kubuntu-driver-manager (Ubuntu)
Status: New =>
** Summary changed:
- kcm_driver_manager: Infinitely shows Collecting information'
+ kcm_driver_manager: Infinitely shows Collecting information
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