[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-12-03 Thread Launchpad Bug Tracker
This bug was fixed in the package fwupd - 1.0.9-0ubuntu2 --- fwupd (1.0.9-0ubuntu2) bionic; urgency=medium * Restrict libsmbios-dev to x86 architectures (LP: #1791999, #1768627, #1719797) -- Mario Limonciello Tue, 23 Oct 2018 11:35:36 -0500 ** Changed in: fwupd (Ubuntu Bionic)

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-11-27 Thread L-reimann via ubuntu-bugs
Same here after upgrading to 1.0.9-0ubuntu2. Shows up as version 21.00. Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627 Title: Update loop for Thunderbolt NVM for Xps notebook 9360.

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-10-23 Thread Mario Limonciello
I've tested that the controller doesn't show up as 00.00 any more after upgrading to 1.0.9-0ubuntu2. ** Tags removed: verification-needed verification-needed-bionic ** Tags added: verification-done verification-done-bionic -- You received this bug notification because you are a member of Ubuntu

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-10-23 Thread Brian Murray
Hello Andrei, or anyone else affected, Accepted fwupd into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/fwupd/1.0.9-0ubuntu1 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-10-15 Thread Mario Limonciello
** Description changed: - Software & Updates keeps notifying me there is a new update available - related to Thunderbolt NVM for Xps notebook 9360, from version 00.00 to - version 21.00. See the attached screenshot. + The fix for this particular issue is tracked in SRU bug +

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-09-24 Thread Mario Limonciello
** Also affects: fwupd (Ubuntu Cosmic) Importance: Medium Status: Confirmed ** Also affects: fwupd (Ubuntu Bionic) Importance: Undecided Status: New ** Changed in: fwupd (Ubuntu Cosmic) Status: Confirmed => Fix Released ** Changed in: fwupd (Ubuntu Bionic)

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-08-04 Thread Mario Limonciello
The fix is contained in https://github.com/hughsie/fwupd/commit/60c845627d3b5ad0beb56d85fbe5bdd47ad7d70e for the 1_0_X branch and will be in the 1.0.9 release of fwupd and master (https://github.com/hughsie/fwupd/commit/25d51d14297713b4817ef9644f83e07e71344b0a) which will be in the 1.2.0 release

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-30 Thread Mario Limonciello
Great! I do see this: 15:14:06:0715 Thunderbolt Attempt 0: Failed to read NVM version Which means it did use the new logic. Please leave a comment in the PR on GitHub to assist in it getting accepted. -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-30 Thread Mauro Frigerio
with the file ;-) ** Attachment added: "fwupd_journal2.txt" https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1768627/+attachment/5169606/+files/fwupd_journal2.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-30 Thread Mauro Frigerio
This is the log of today -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627 Title: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00) To manage

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-29 Thread Mario Limonciello
That's good to hear. Would you mind confirming that in your debug log it is trying to read a second time? When you have verbose mode activated it will log a message indicating it retried. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-29 Thread Mauro Frigerio
Hi Mario, at the moment with the last PR #29 it works. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627 Title: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-25 Thread Mario Limonciello
https://github.com/hughsie/fwupd/pull/609 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627 Title: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-25 Thread Mario Limonciello
If you can please test this branch instead to see if it helps for you. Same thing provide the debug log if it isn't helping still. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627 Title:

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-25 Thread Mario Limonciello
@Mauro, Okay, perfect thanks. So from this debug log we can tell for sure that this isn't caused by thunderbolt power, but rather the value read from the kernel immediately is invalid. This tells me that this is probably a case of fwupd racing with the kernel based off the uevent that came

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-25 Thread Mauro Frigerio
Thank you for the patience. As attachment the output of the journal. ** Attachment added: "fwupd_journal.txt" https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1768627/+attachment/5167776/+files/fwupd_journal.txt -- You received this bug notification because you are a member of Ubuntu

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-25 Thread Mario Limonciello
@Mauro, Thanks for checking, that's unfortunate that it's still happening. To modify that file open it with an editor as root. For example: sudo nano /lib/systemd/system/fwupd.service or sudo gedit /lib/systemd/system/fwupd.service To view output from the journal: journalctl -u fwupd.service

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-25 Thread Mauro Frigerio
Hi Mario, after installing the new version of fwupd (generated with docker). Like the post #17, i still have the problem. I would like to do the other steps proposed in #21, but I have some trouble (sorry I'm not a specialist) to exec them. Can you please explain me (like a dummies), thank's.

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-23 Thread Mario Limonciello
This was built in docker? Or built locally? That's odd if in docker since CI ran the same test just fine. One solution can be to turn off unit tests (locally add to the environment DEB_BUILD_OPTIONS=nocheck) http://www.ducea.com/2008/12/07/deb_build_optionsnocheck/ To do this with docker you

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-23 Thread Mauro Frigerio
Hi Mario, I am not a Git specialist and software engineer. But with some help from my girlfriend I have made almost all the points. During the generation of the Deb package I receive an error at the point fu-self-test (3/13 fu-self-test FAIL 4.36 s (killed by signal 6 SIGABRT)) log is in

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-23 Thread Mario Limonciello
So I think I might have a PR that will help this bug. Can you please try this PR? https://github.com/hughsie/fwupd/pull/605#issuecomment-407097175 You can generate Ubuntu 18.04 packages following instructions here: https://github.com/hughsie/fwupd/tree/master/contrib If it persists, can you

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-18 Thread Joan Fisbein
I have the same problem I installed update 28.00, but after reboot it detects 00.00. How can I help you to solve the problem? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627 Title: Update

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-18 Thread Mauro Frigerio
I have found I way to reproduce the problem. 1) boot with a thunderbolt device connected 2) sudo fwupdmgr get-devices get version 26.1 3) restart without thunderbolt device 4) sudo fwupdmgr get-devices get version 00.00 The attached file is the output of the #12 procedure, result of step 2 is

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-18 Thread Mario Limonciello
OK. So is it happening reproducibly like every boot for you now? If so, can you please try to do the steps in #12 I listed above, but please make sure that step 2 is included? That's what I'm most interested to see. -- You received this bug notification because you are a member of Ubuntu

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-17 Thread Mauro Frigerio
After some days of reboot and work I still have the message of upgrading the Thunderbolt. The message is like before, actual version is 00.00. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-13 Thread Mauro Frigerio
Thank's Mario for the super fast response. I have made the update to the version 26, after a reboot is ok. But it was the same situation with version 21. I will wait for some days to check if it still ok with 26. -- You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-12 Thread Mario Limonciello
@Mauro, It looks like you skipped step 2. Would you please upgrade to NVM 26 and see if it's still happening? It's available here: https://github.com/dell/thunderbolt-nvm-linux/issues/11 ** Bug watch added: github.com/dell/thunderbolt-nvm-linux/issues #11

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-12 Thread Mauro Frigerio
** Changed in: fwupd (Ubuntu) Status: Expired => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627 Title: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-12 Thread Mauro Frigerio
Hi, I have the same bug and regular I receive the notification of new firmware version. I have made the steps in the post #12. Is possible to reopen the bug? ** Attachment added: "output.txt" https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1768627/+attachment/5162948/+files/output.txt

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-07-09 Thread Launchpad Bug Tracker
[Expired for fwupd (Ubuntu) because there has been no activity for 60 days.] ** Changed in: fwupd (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-05-10 Thread Mario Limonciello
OK can you both please do the following: 0) Observe where the end of your current dmesg output is 1) Manually turn on force power # echo 1 | sudo tee /sys/bus/wmi/devices/86CCFD48-205E-4A77-9C48-2021CBEDE341/force_power 2) Check in /sys/bus/thunderbolt/devices/0-0/ and read the NVM version

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-05-09 Thread Andrei Susanu
The problem persists on my side. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627 Title: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-05-09 Thread Gianluca Masci
i have the same problem -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627 Title: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00) To manage

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-05-04 Thread Andrei Susanu
Nothing was connected to the Type-C port. I don't have any thunderbolt devices... I am connecting my mobile phone (Nexus 6P) using the Type-C port and works fine. Here is what I have in syslog related to thunderbolt: May 3 09:32:07 xps13 kernel: [ 2015.028567] thunderbolt :03:00.0: NHI

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-05-04 Thread Mario Limonciello
During this boot that you collected this information did you have anything plugged into the Type-C port? If so, was it a Thunderbolt device? Do you have any thunderbolt devices that you can connect and see if they work properly? Can you please check your syslog for anything related to

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-05-04 Thread Andrei Susanu
Sorry, but /sys/bus/thunderbolt/devices is empty. /sys/bus/thunderbolt/devices$ ll total 0 drwxr-xr-x 2 root root 0 May 5 00:07 ./ drwxr-xr-x 4 root root 0 May 5 00:07 ../ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-05-04 Thread Andrei Susanu
Here is the output of get-devices: XPS13 9360 Thunderbolt Controller DeviceId: 590e67e817585cbde0a07e8562d13d0d3a06776d Guid: 4d86f168-e1cc-5995-afd3-ae9df6a14f5e Guid: dfd51125-338f-56ff-b721-fa3bea8e534e Summary: Unmatched

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-05-04 Thread Mario Limonciello
That's odd, I don't see that the thunderbolt in safe mode. Can you please show the fwupdmgr get-devices output? It's still showing 0.00 there too? Can you please check in /sys/bus/thunderbolt/devices and find your controller there. is it also showing the same under nvm_version? -- You

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-05-03 Thread Andrei Susanu
The thunderbolt works fine, the driver is functional. It's just a problem with updating the package... the system see the installed version as 00.00 and wants to updated it to 21.00. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1768627] Re: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)

2018-05-03 Thread Andrei Susanu
Attached. ** Attachment added: "log" https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1768627/+attachment/5132762/+files/fw.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627 Title: