Indeed it does happen with all the other USB ports. I will buy a new
mouse. It is doubtful that it was a software issue as I thought.
Thanks for the help.
** Changed in: linux (Ubuntu)
Status: Incomplete => Invalid
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Thanks for that kernel log. It looks like a faulty mouse (or port) to
me.
Try a different USB port. Then if the problem still happens I would
recommend replacing the mouse.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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"HID 1241:" is my mouse. Occasionally I plug it out and put it back
in again. Please don't be concerned if the logs show this.
Since this mouse works perfectly when I boot up Windows on my computer,
I was sure it was an Ubuntu software issue. But I tested a different
mouse on Ubuntu, and I
Please reproduce the problem again and then immediately run this command
in a Terminal window:
dmesg > dmesg.txt
That will create a new file called 'dmesg.txt'. We would like you to
then attach that new file to this bug in a new comment.
** Changed in: linux (Ubuntu)
Status: Confirmed
Can you clarify what you want me to do with dmesg? Do you want me to run
"dmesg" and report back to you with the output? Please be very specific:
I'm not at all skilled using the terminal.
** Changed in: linux (Ubuntu)
Status: Incomplete => New
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The only hint of a problem I can see is this from the kernel log:
[ 6402.282272] usb 5-2: USB disconnect, device number 2
[ 6405.688387] usb 5-2: new low-speed USB device number 3 using xhci_hcd
[ 6405.863785] usb 5-2: New USB device found, idVendor=1241, idProduct=
[ 6405.863792] usb 5-2:
The mouse has a left-click button, a right-click button and a
scrollwheel in between that is clickable.
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Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1832133
Title:
Mouse unresponsive on Ubuntu
Here are details on my mouse.
Manufacturer: TRUST (www.trust.com)
Model: AMI MOUSE 250S OPTICAL
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https://bugs.launchpad.net/bugs/1832133
Title:
Mouse unresponsive on Ubuntu 18.04
To