[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-15 Thread PRASAD HEGDE
Hello, I did find a workaround in the driver and fixed this issue.. Thanks Prasad -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-13 Thread PRASAD HEGDE
Attaching the fprintd log from journactl.. ** Attachment added: "temp.log" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+attachment/5392461/+files/temp.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-13 Thread Alex Tu
I just follow your instructions on XPS 9300 with goodix fingerprint driver. `apt-get update; apt-get dist-upgrade -y; apt-get install -y  libfprint-2-tod1-goodix` (there's an online update is on-going, after that, libfprint-2-tod1-goodix will be installed automatically) But I can not reproduce

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-13 Thread Alex Tu
also attached the logs from oem-getlogs from apport package. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage notifications about this

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-13 Thread Alex Tu
also attached the logs from oem-getlogs from apport package. ** Attachment added: "oemlogs-u-XPS-13-9300-20200713183746+0800.apport.gz" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+attachment/5392305/+files/oemlogs-u-XPS-13-9300-20200713183746+0800.apport.gz

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-10 Thread PRASAD HEGDE
The picture shows where to click to login to different user without logging out from the current user. ** Attachment added: "Ubuntu_Login_Screen.jpg" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+attachment/5391261/+files/Ubuntu_Login_Screen.jpg -- You

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-10 Thread PRASAD HEGDE
Steps to reproduce : 1. Navigate to Activities and click users 2. Click on Fingerprint login for the respective user 3. Enroll an FP 4. Lock the laptop 5. Authenticate with enrolled FP 6. Observe FP auth is successful 7. Create another user in Ubuntu 20.04 8. Lock the laptop 9. Hit enter button

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-10 Thread PRASAD HEGDE
Sorry still under debug. I will put the exact steps to reproduce and post here. ** Changed in: gnome-control-center (Ubuntu) Status: Invalid => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-10 Thread PRASAD HEGDE
This is the error we are getting in a multiuser scenario. I will put the exact steps to reproduce this. ** Attachment added: "Couldn't access 'Broadcom Sensors'.png"

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-09 Thread PRASAD HEGDE
This message was coming from driver side, no need to look into this issue further.. ** Changed in: gnome-control-center (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-02 Thread Sebastien Bacher
** Changed in: gnome-control-center (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-02 Thread PRASAD HEGDE
Hi Sebastian, I will try to add the journal control log shortly. Steps to reproduce : 1. Navigate to Activities and click users 2. Click on Fingerprint login for the respective user 3. Enroll an FP 4. Lock the laptop 5. Authenticate with enrolled FP 6. Observe FP auth is successful 7. Create

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-06-24 Thread Sebastien Bacher
Could you also add your 'journalctl -b 0' log after getting the issue? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage notifications

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-06-24 Thread Sebastien Bacher
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1882885 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-06-23 Thread Juan Martinez
Added screenshot ** Attachment added: "noMultipleUsers.jpg" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+attachment/5386553/+files/noMultipleUsers.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-06-10 Thread Daniel van Vugt
** Tags added: focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario To manage notifications about this bug go to: