[Bug 1916550] Re: simple-scan chooses scanned image size improperly

2021-04-26 Thread MR Zenwiz
Why is this bug expired? I sent you all the information you asked for and you just le tit die? Please reopen and address the problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1916550 Title:

[Bug 1916550] Re: simple-scan chooses scanned image size improperly

2021-04-25 Thread Launchpad Bug Tracker
[Expired for simple-scan (Ubuntu) because there has been no activity for 60 days.] ** Changed in: simple-scan (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1916550] Re: simple-scan chooses scanned image size improperly

2021-02-24 Thread MR Zenwiz
This is the (correct) scan o a letter-sized page done via the sheet feeder with the page Preference set to Letter. ** Attachment added: "Letter -sized paper scanned with Preference page size set to Letter, scanned from the sheet feeder."

[Bug 1916550] Re: simple-scan chooses scanned image size improperly

2021-02-24 Thread MR Zenwiz
This is when the Preference page size is set to letter, a scan of a letter sized page done on the platen (single sheet). ** Attachment added: "Letter page scanned with paper size set to Letter, scanned from the platen."

[Bug 1916550] Re: simple-scan chooses scanned image size improperly

2021-02-24 Thread MR Zenwiz
Paper size set to automatic, letter sized page scanned via the sheet feeder. Notice the scan is legal sized, not letter sized. ** Attachment added: "Scan of letter sized paper, paper size set to automatic, sheet feeder source."

[Bug 1916550] Re: simple-scan chooses scanned image size improperly

2021-02-24 Thread MR Zenwiz
First scan - page size set to Automatic, scanned on the platen (single- sheet). ** Attachment added: "Letter-sized paper, set to Automatic, single-sheet on platen." https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1916550/+attachment/5466792/+files/scanL0224-AutoPlaten.pdf -- You

[Bug 1916550] Re: simple-scan chooses scanned image size improperly

2021-02-24 Thread MR Zenwiz
My apologies again. I have attached the log of four scans that show the problem. The scans themselves will follow. ** Attachment added: "Log for the four scans also attached." https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1916550/+attachment/5466791/+files/simple-scan.log --

[Bug 1916550] Re: simple-scan chooses scanned image size improperly

2021-02-24 Thread MR Zenwiz
I cant get a screenshot (apparently with the selection/list panel open, the system is ignoring the screenshot keystrokes). I've attached a photo of the list. Please note, none of the three E* entities on this list work at all, only the highlighted one at the bottom of the list (and not

[Bug 1916550] Re: simple-scan chooses scanned image size improperly

2021-02-24 Thread Bartosz Kosiorek
Could you please paste the screenshot with the list of scanners which are available to choose? Is it is: * HP OfficeJet_4650_series * HP OfficeJet 4650 series [A67ED8] SSL * OfficeJet 4650 series [TH7B64F03Z0662] * HP OfficeJet 4650 series [A67ED8] ? -- You received this bug notification

[Bug 1916550] Re: simple-scan chooses scanned image size improperly

2021-02-23 Thread MR Zenwiz
Unable to comply - here is what I get when I run soimple-scan from the command line - it never fires the scanner properly and all I get is errors: $ simple-scan -d [+0.00s] DEBUG: simple-scan.vala:1720: Starting simple-scan 3.36.3, PID=1139752 [+0.00s] DEBUG: unsetenv() is not thread-safe and

[Bug 1916550] Re: simple-scan chooses scanned image size improperly

2021-02-23 Thread Bartosz Kosiorek
Thanks for bug report. COuld you please run the simple-scan with debug mode (`simple-scan -d`) and reproduce the issue. Then attach the logs to the bug report. Unfortunately attached `SimpleScanLog.txt` file is not enough. ** Changed in: simple-scan (Ubuntu) Status: New => Incomplete --