My two-cent perspective on this topic (again ;-):
* In my opinion the overall trend is towards web-hosted help, for many
reasons (of which I listed some at the start of this thread, but they
include: easier for users to find content, easier for users to submit
content, higher quality content
What Kyle has just listed below sums up the intentions of the Ubuntu Support
and Learning Center perfectly - so perfectly, in fact, that I might just
copy and paste his words onto the wiki page for it!
This is the direction the manual team is heading in, no doubt about it.
On Tue, Jul 13, 2010
I think that a cloud based solution is a great idea. But for mobile users
this would a problem. One possible solution would be to include *all* of the
content that is available online in a repository that *gets updated when the
contents on the web changes*. Then is is not just static and can
be
Hello Shaun and all.
On 07/07/2010 07:34 PM, Shaun McCance wrote:
On Wed, 2010-07-07 at 17:13 -0400, Kyle Nitzsche wrote:
http://mdzlog.alcor.net/2010/07/06/weve-packaged-all-of-the-free-software-what-now/
[snip]
With which I agree in general.
* on-disk docs might effectively
Hi Jason?
On 07/09/2010 06:32 AM, Jason Cook wrote:
I think that a cloud based solution is a great idea. But for
mobile users this would a problem.
Why do you think a web/cloud-based help system a problem for mobile users?
One possible solution would be to include *all* of the content that
On Fri, 2010-07-09 at 12:00 -0400, Kyle Nitzsche wrote:
Hello Shaun and all.
On 07/07/2010 07:34 PM, Shaun McCance wrote:
A greater disconnect between applications and their help. Our
traditional help consists of islands of documents that are
largely separate from the applications they
The reason it may be a problem is that often when I don't have an internet
connection, I need to know how to use an applications that have not yet
learned how to use or am experiencing problems with. Though most are
self-explanatory, some app are more complex and, when using this method, I
can't
Hi Jim,
On 07/09/2010 03:38 PM, Jim Campbell wrote:
On Fri, Jul 9, 2010 at 1:50 PM, Jason Cook ja...@cookcrew.ca
mailto:ja...@cookcrew.ca wrote:
The reason it may be a problem is that often when I don't have an
internet connection, I need to know how to use an applications
that
The inclusion of on-disk documentation should be up to the user and be
package-wide. Having a documentation package that has the documentation
for all installed applications. The way this would work (at least in theory)
is:
- on instalation of this package
- finds all installed packages
Hi Jason,
On 07/09/2010 04:08 PM, Jason Cook wrote:
The inclusion of on-disk documentation should be up to the user and be
package-wide. Having a documentation package that has the
documentation for all installed applications. The way this would work
(at least in theory) is:
* on
I defiantly agree that the *primary* development should be done on the web
based content, *but* there should be a way to have the
docs available offline. The way I recommended would work well, but would be
*very* difficult.
On Fri, Jul 9, 2010 at 4:30 PM, Kyle Nitzsche
Hi,
i'm still a bit puzzled (normal for me)
Firefox
Chromium
Thunderbird
FileZilla etc.
All are programmes that require the net. What about AbiWord, Gnumeric, or
even Open Office? As all installations of *buntu have a browser then imho,
putting the most up to date wiki page on for that
http://mdzlog.alcor.net/2010/07/06/weve-packaged-all-of-the-free-software-what-now/
Which includes this tantalizing paragraph:
*Treat data as a service*. It’s no longer useful to package up
documentation in order to provide local copies of it on every Linux
system. The web is a much, much
On Wed, Jul 7, 2010 at 11:13 PM, Kyle Nitzsche
kyle.nitzs...@canonical.comwrote:
So that is where I'd be putting my efforts at re-thinking docs:
* how to start building the best web-based system possible (one that
supports the Ubuntu ecosystem, including regular Ubuntu releases and Ubuntu
Hi
Naturally, there are disadvantages, such as:
* no internet connection = no help (beyond the minimal on-disk help)
* umm.. any other disadvantages?
You missed out
1) people on narrow-band (as it is now called) for whom the
https://shipit.ubuntu.com/ is their only hope
2) people paying per
On Wed, 2010-07-07 at 17:13 -0400, Kyle Nitzsche wrote:
http://mdzlog.alcor.net/2010/07/06/weve-packaged-all-of-the-free-software-what-now/
[snip]
With which I agree in general.
* on-disk docs might effectively be limited to only what is necessary to
get started and get connected to the web
Hi All,
On Wed, Jul 7, 2010 at 6:34 PM, Shaun McCance sha...@gnome.org wrote:
On Wed, 2010-07-07 at 17:13 -0400, Kyle Nitzsche wrote:
http://mdzlog.alcor.net/2010/07/06/weve-packaged-all-of-the-free-software-what-now/
[snip]
With which I agree in general.
* on-disk docs might
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