Re: [Ubuntu-phone] OTA-12-rc and r130

2016-06-30 Thread Vic G
Great! Thanks for the update Stephen. Cheers, El 30/06/16 a las 13:09, Stephen M. Webb escribió: On 16-06-30 04:13 AM, Vic G wrote: Yeah, the libertine scope is not empty so it must be the expected behaviour :) Yes, they haven't disappeared they've simply migrated to a snug new home

[Ubuntu-phone] OTA-12-rc and r130

2016-06-30 Thread Vic G
Hi all! I've received the OTA-12-rc and r130 on my Friezas, now all the x-apps are missing, but my Thunderbird installed through libertine is still there. Does anyone know what happened?. Thanks in advance! Cheers, V -- Víctor González Troncoso Área de Postventa Soporte SAUX +34 91

Re: [Ubuntu-phone] Battery issue

2016-06-29 Thread Vic G
Hi all! This bug has been present in UT for a long time, not all devices reproduce the same behaviour but is a well known issue. For the time being, charging your UP while it is powered off and make full charges without using it is the best way to improve the user experience regarding the

Re: [Ubuntu-phone] And now for something not entirely different

2016-06-15 Thread Vic G
I'll ping our commercial department to know if it's possible putting any compatible device available in our online store or outlet. I can't ensure success but I'll try ;) If I find a way to do so, the UK online store would fit your needs?. Cheers, El 15/06/16 a las 09:24, Mitchell Reese

Re: [Ubuntu-phone] Playing videos with bluetooth - issues

2016-06-07 Thread Vic G
Hi Gareth! Could be possible for you to share one of those videos?. I'd like to test a BT headset that I borrowed =) and see if I can reproduce it. Thanks in advance! Cheers, El 07/06/16 a las 07:33, Gareth France escribió: Finally I discovered that the issue with not accepted video formats

Re: [Ubuntu-phone] BQ images

2016-06-06 Thread Vic G
Hi Wayne! You can download the images from our community ;) Aquaris E5 HD UE http://www.mibqyyo.com/descargas/2016/06/02/firmware-ubuntu-15-04-ota-11-2/ M10 FHD UE http://www.mibqyyo.com/descargas/2016/06/02/firmware-ubuntu-15-04-ota-11-3/ Cheers! El 06/06/16 a las 11:53, Wayne Ward

Re: [Ubuntu-phone] OTA 11 - Can't add acounts - E4.5

2016-06-02 Thread Vic G
Hi! As a workaround try to set your time zone manually(or auto if you had it in manual already) and try it again. Yesterday it happened to me again giving me a logging error but switching off/on the wi-fi worked :) Cheers, El 02/06/16 a las 13:22, Miguel Pires escribió: Hi, after the new

Re: [Ubuntu-phone] Aquaris M10 Libertine guide

2016-06-02 Thread Vic G
will take a look. Don't really understand how to install apps inside the container. Seems like you fire something else than apt-get install. Probably a well known thing :) (not for me thoug) //Regards Niklas 2016-06-02 7:41 GMT+02:00 Vic G <victor.gonza...@bq.com <mailto:victor.gonza...@bq

Re: [Ubuntu-phone] Aquaris M10 Libertine guide

2016-06-01 Thread Vic G
Hi Niklas: Take a look to Ogras Gdoc :) https://docs.google.com/document/d/1yJepibh68YaQijWO3Z3dWTtTTmzXnMmEE8eswhUXzw4/edit Cheers, El 02/06/16 a las 07:18, Niklas Brättemark escribió: Hi I bought the aquaris m10 really to use all of the apps available for ubuntu. But I have googled for a

Re: [Ubuntu-phone] M10 "Ubuntu One" account - cannot be added.

2016-05-18 Thread Vic G
Please take a look to this bug: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1516917 I've also reproduced this behaviour. Seems like fix is on the way :) Cheers, El 18/05/16 a las 09:45, Paul Harmsworth escribió: Hi, So initially the "store" seemed to work and I could

Re: [Ubuntu-phone] [Ubuntu-touch-announce] Landing team 04.05.16

2016-05-05 Thread Vic G
+1 !! El 05/05/16 a las 10:24, Mark escribió: +1 On 05/05/16 02:18, Andrea Bernabei wrote: On Wed, May 4, 2016 at 11:53 PM, Łukasz 'sil2100' Zemczak wrote: Hello everyone, We're back with the daily landing updates. While we're at it: I just

Re: [Ubuntu-phone] Aquaris M10 playing movies

2016-04-26 Thread Vic G
black screen and just sits there. Any ideas? 2016-04-26 6:01 GMT+00:00 Vic G <victor.gonza...@bq.com <mailto:victor.gonza...@bq.com>>: Yes, here it is: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1574729 Is affecting some units and I cannot reproduce it,

Re: [Ubuntu-phone] [tablet] Gmail: cannot compose message

2016-04-26 Thread Vic G
I've noticed it too. Oli, what logs do you need? I can easily reproduce it. Thanks in advance. Regards, El 25/04/16 a las 15:57, Olivier Tilloy escribió: On Sun, Apr 24, 2016 at 12:36 PM, Alexey Balmashnov wrote: Hi, It is not possible to use Gmail app on tablet.

Re: [Ubuntu-phone] Aquaris M10 playing movies

2016-04-26 Thread Vic G
Yes, here it is: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1574729 Is affecting some units and I cannot reproduce it, some users contacted BQ and even after a reset still persists. Hope it to be triaged... Regards, El 25/04/16 a las 16:56, Timo Leppiniemi escribió: I

Re: [Ubuntu-phone] possible regression con OTA-10 && GPS

2016-04-08 Thread Vic G
Great Matthias! With GPS only it should take a little longer to get it, but if it works, it's OK. We all know about your book ;) it's a great source of knowledge :) Regards, El 08/04/16 a las 08:04, Matthias Apitz escribió: El día Friday, April 08, 2016 a las 07:53:58AM +0200, Vic G

Re: [Ubuntu-phone] possible regression con OTA-10 && GPS

2016-04-07 Thread Vic G
Hi Matthias! Please follow this steps provided by Marco Costales to (try)get location: 1. Reboot device 2. Make sure GPS is enabled in: https://myapps.developer.ubuntu.com/site_media/appmedia/2016/03/x.png

Re: [Ubuntu-phone] ubuntu one

2016-04-05 Thread Vic G
Hi all! Julia, did you say bug? :P. Yeah, there is a bug report from long time ago about it: https://bugs.launchpad.net/barajas/+bug/1474671 We reported this from BQ support because CalDav/CardDav through owncloud seems to be one of the most secure and out-of-Google-sight way to backup and

Re: [Ubuntu-phone] Folders created when connecting a pen drive

2016-04-04 Thread Vic G
Hi! I think you are experiencing this bug: https://bugs.launchpad.net/ubuntu/+source/ciborium/+bug/1521831 Regards, El 14/03/16 a las 00:17, Sergio Schvezov escribió: El sábado, 12 de marzo de 2016 06h'56:44 AEDT, Marcos Alonso escribió: Hi guys. I have noticed that

Re: [Ubuntu-phone] making folder

2016-04-04 Thread Vic G
Yeah, I think it's a bug I can easily reproduce it, please file a bug against if it's not already reported: https://bugs.launchpad.net/ubuntu-filemanager-app/+filebug?no_redirect Thanks in advance :) Regards, El 01/04/16 a las 23:21, Wayne Ward escribió: Also noticed if i use file manager

Re: [Ubuntu-phone] how to unmount / format SD card

2016-04-04 Thread Vic G
won't support ext3 for the sdcard? Have noticed this listed on the website. Cheers, Mitchell On 4 April 2016 4:41:52 PM AEST, Vic G <victor.gonza...@bq.com> wrote: Hi Matthias! FAT32 is the officialy supported format for SD-cards, even if in some places were written tha

Re: [Ubuntu-phone] sd card vfat?

2016-04-04 Thread Vic G
Answered =) El 04/04/16 a las 08:12, Matthias Apitz escribió: El día Monday, April 04, 2016 a las 08:06:26AM +0200, Vic G escribió: Hi Wayne! I've tested ext3 on SD card recently with krillin in rc300 and vegeta on stable and it cannot be read. I haven't found a bug about it, but for sure

Re: [Ubuntu-phone] how to unmount / format SD card

2016-04-04 Thread Vic G
Hi Matthias! FAT32 is the officialy supported format for SD-cards, even if in some places were written that ext3 was compatible (sorry, specs error I think, because the QA tests failed). I always try to format SD-card with the device to see if it works and sometimes I end up formatting the

Re: [Ubuntu-phone] sd card vfat?

2016-04-04 Thread Vic G
Hi Wayne! I've tested ext3 on SD card recently with krillin in rc300 and vegeta on stable and it cannot be read. I haven't found a bug about it, but for sure there is a project to fill it =). BR, El 01/04/16 a las 23:18, Wayne Ward escribió: Been having problems with the Sd card going read

Re: [Ubuntu-phone] Blinking display

2016-04-03 Thread Vic G
Hi Sharman, Could it be this bug? https://bugs.launchpad.net/canonical-devices-system-image/+bug/1531167 This behaviour affects all kind of notifications and incoming calls (proximity sensor is enabled before taking a call) and if it is in your pocket the screen could start acting like that

Re: [Ubuntu-phone] Ubuntu phone typing issue during charging

2016-03-31 Thread Vic G
Hi Sharman! We are in knowledge of this HW issue that affected some chargers that had a bad behaviour with the screen tactility when is plugged. First of all, we always recommend to use the original charger, is this happening with the original charger of the E5? If you want, and the problem

Re: [Ubuntu-phone] FAO: BQ - A little help, please

2016-03-30 Thread Vic G
Hi all! I'm back :) and thanks Julia for ping me. I'm sorry to hear that about your screen again Gareth. I'll write you an e-mail with a few questions about the device and then I'll prepare an estimated budget for you. Cheers, El 24/03/16 a las 17:10, Julia Palandri escribió: Hi Gareth,

Re: [Ubuntu-phone] Outgoing call makes phone freeze

2016-03-08 Thread Vic G
& the physical power button still respond when in this state? br,kg On Tue, Mar 8, 2016 at 4:32 AM, Vic G <victor.gonza...@bq.com <mailto:victor.gonza...@bq.com>> wrote: Is this the bug your are reproducing after OTA-9.1? https://bugs.launchpad.net/canonical-devices-s

Re: [Ubuntu-phone] gps not working since OTA-9.1

2016-03-08 Thread Vic G
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1554061 El 08/03/16 a las 11:01, Jean-Baptiste Lallement escribió: Le 08/03/2016 10:50, Alan Bell a écrit : Maybe it would be better if the indicator icon changed colours, maybe red for "I am off, I will hand out the location of

Re: [Ubuntu-phone] Outgoing call makes phone freeze

2016-03-08 Thread Vic G
Is this the bug your are reproducing after OTA-9.1? https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607 Please comment to reopen it if it's what you're experiencing. Can anyone else reproduce this bug? cheers, El 08/03/16 a las 11:21, Gareth France escribió: On 08/03/16

Re: [Ubuntu-phone] BQ E4.5: keyboard/mouse per bluetooth

2016-03-01 Thread Vic G
Hi Mathias, The most popular keyboard+mouse combo are the MK series of Logitech o. They are the top seller in Amazon for example. Take a look to mk270, mk220 or mk260: http://www.amazon.com/Logitech-Wireless-Combo-MK270-Keyboard/dp/B00BP5KOPA/ref=sr_1_1?ie=UTF8=1456899732=8-1=logitech+mk270

Re: [Ubuntu-phone] Miracast - WiFi Displays

2016-02-29 Thread Vic G
Great! Thanks for your answer Simon. cheers, El 29/02/16 a las 11:13, Simon Fels escribió: Does this mean that DisplayCast will be available soon for krillin and vegeta?.If this specific API works for Android devices based on 5.x, krillin and vegeta are right now on Android 5.0, could be this

Re: [Ubuntu-phone] Miracast - WiFi Displays

2016-02-29 Thread Vic G
El 29/02/16 a las 09:51, Simon Fels escribió: On 28.02.2016 19:32, Marco Graziotti wrote: Hi Robin, I'm interested in "aethercast" because my MX4 don't support wired connection. Can you indicate the correct procedure to install and try aethercast? We already have code in place which does

Re: [Ubuntu-phone] Dual-SIM phone features?

2016-02-22 Thread Vic G
Hi Alexey! Currently the Sim-card system is not hot-swappable, the best way to detect SIM with the phone turned on is enable/disable flight mode. Cheers, El 22/02/16 a las 09:38, Alexey Balmashnov escribió: Hi All, Thanks for your insights. Second sim card is on its way... Never used dual

Re: [Ubuntu-phone] Command

2016-02-22 Thread Vic G
Hi, I've filed this bug: https://bugs.launchpad.net/barajas/+bug/1480185 Cheers, Victor G. El 16/02/16 a las 09:59, Cesar Herrera escribió: I'd like to make an image of the phone with all the apps and configuration it has now. And knowing how to restore it. Cheers, Cesar -- Nos

Re: [Ubuntu-phone] System-wide equalizer

2016-02-17 Thread Vic G
Hi Ferdinand, Here is your bug: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1546529 Thanks. V El 08/02/16 a las 13:28, Ferdinand Holzner escribió: Pulseaudio seems to have support for equalizer. It only needs a graphical interface to access it. Depending on how pulseaudio

Re: [Ubuntu-phone] Today screen update issue.

2016-02-17 Thread Vic G
Hi Alexey! Seems you forgot attaching the screenshots!. Please attach to take a look :). regards, El 17/02/16 a las 01:29, Alexey Balmashnov escribió: Hi All, BQ4.5, OTA9. Started to observe the following today: * Upon updating today screen (swipe-down) get partially updated info, see

Re: [Ubuntu-phone] Wrong? details on ubuntu tablet announcement and specs

2016-02-07 Thread Vic G
El 05/02/16 a las 17:33, Roberto Resoli escribió: Il 05/02/2016 10:10, Vic G ha scritto: El 05/02/16 a las 09:04, Roberto Resoli escribió: Hello, I read the official announcement on http://insights.ubuntu.com/2016/02/04/canonical-reinvents-the-personal-mobile-computing-experience/ And I

Re: [Ubuntu-phone] 1 Year with my Ubuntu Phone. Thank you!

2016-02-07 Thread Vic G
Great to hear about your UP birthday :P Thanks to messages like this, we get the motivation to keep doing our best. Thanks Costales! El 06/02/16 a las 17:29, Marcus Tomlinson escribió: Awesome message Costales! Made *my* weekend! Thank /you/ for your support!! Hug accepted! ;) On 06 Feb

Re: [Ubuntu-phone] When is a ubuntu phone not a ubuntu phone?

2016-01-29 Thread Vic G
Thanks Gareth =) We're glad to read your kind words and we hope you keep enjoying the Ubuntu experience with Canonical and BQ, especially once the convergence device is launched ^^. We'll keep doing our best! Cheers, El 29/01/16 a las 11:04, Gareth France escribió: On 29/01/16 09:36, Vic

Re: [Ubuntu-phone] When is a ubuntu phone not a ubuntu phone?

2016-01-29 Thread Vic G
Already reported to link both BQ products with the new url's :) You can get Ubuntu phone directly in our web by selecting the language at the bottom of the page. Note that "global" option is for other EU countries and "Worldwide" option is for non-EU countries. https://store.bq.com/gl/

Re: [Ubuntu-phone] Bluetooth issue still available

2016-01-28 Thread Vic G
Hi! The bug about BT file transferring seems to be targeted for OTA-10: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1511525 Cheeers, El 29/01/16 a las 01:18, Behrouz Ramezani escribió: Hello After update to OTA-9 I want to share file with Bluetooth on mako with Android

Re: [Ubuntu-phone] How to transfer music to the phone?

2016-01-28 Thread Vic G
El 28/01/16 a las 16:38, Ferdinand Holzner escribió: I observed that the folder only appears, if i turn on the screen and unlock it. At least on Windows and Linux. Hi Ferdinand, That's the expected behaviour, the same happens in Android devices when you set pattern, pass or PIN as unlock

Re: [Ubuntu-phone] BQ E4.5 small issues with OTA-9

2016-01-27 Thread Vic G
Same here with the giant font size in terminal app after OTA-9. El 28/01/16 a las 06:42, Matthias Apitz escribió: Hello, After the first boot of OTA-9, I was not able to bring up the keyboard, not in the terminal-app to key-in the security code, not in Dekko. A 2nd reboot seems to have fixed

Re: [Ubuntu-phone] Ubuntu Touch OTA-9 released

2016-01-27 Thread Vic G
+1 Totaly agree, thanks for your great work =) El 27/01/16 a las 11:35, justcara...@carakas.be escribió: Thank you to everyone who worked on it. Just wanted to let you know that your work is appreciated. On 27 Jan 2016, at 11:23, Łukasz 'sil2100' Zemczak

Re: [Ubuntu-phone] Offline dictionary for Ubuntu Phone

2016-01-25 Thread Vic G
Hi Matthias! I asked the same question time ago and somebody told me that both, file manager and terminal app were not included in the factory image for security reasons. Probably because those apps allow the users to directly see and modify the system folders. Anyway you can always download