1) With 12.04.0 the problem can also be reproduced.
2) The command gave this output:
A17
06/13/2007
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https://bugs.launchpad.net/bugs/1247624
Title:
[Dell
I updated the BIOS to A17, problem still exists. Do you need a new debug
log?
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Title:
[Dell Inspiron 6400] Laptop screen
Off course, this is what it says:
Dell Inspiron 6400
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Title:
Laptop screen is turned off, needs shutdown to work again
I ran apport-collect again with the 14.04 release image. No luck, the
error I mentioned earlies still occured. Only difference is the position
in UnicodeDecodeError:
UnicodeDecodeError: 'ascii' codec can't decode byte 0x8c in position 27104:
ordinal not in range(128)
In my earlier attempt, the
apport information
** Attachment added: CurrentDmesg.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091119/+files/CurrentDmesg.txt
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apport information
** Attachment added: GconfCompiz.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091122/+files/GconfCompiz.txt
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apport information
** Attachment added: Lspci.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091124/+files/Lspci.txt
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apport information
** Attachment added: LightdmLog.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091123/+files/LightdmLog.txt
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apport information
** Attachment added: DpkgLog.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091121/+files/DpkgLog.txt
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apport information
** Attachment added: BootLog.gz
https://bugs.launchpad.net/bugs/1247624/+attachment/4091118/+files/BootLog.gz
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apport information
** Attachment added: Dependencies.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091120/+files/Dependencies.txt
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apport information
** Tags added: apport-collected compiz-0.9 precise referred-by-support
ubuntu
** Description changed:
Ubuntu 13.10, release: 13.10
xorg: Installed: 1:7.7+1ubuntu6
Have you experienced just one lockup, or have you had a series of these
lockups?
- I had several
apport information
** Attachment added: Lsusb.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091125/+files/Lsusb.txt
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apport information
** Attachment added: ProcInterrupts.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091127/+files/ProcInterrupts.txt
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apport information
** Attachment added: UnitySupportTest.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091131/+files/UnitySupportTest.txt
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apport information
** Attachment added: ProcModules.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091128/+files/ProcModules.txt
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Previous apport information was made with Ubuntu 32bit 12.04.3 LTS.
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Title:
Laptop screen is turned off, needs shutdown
apport information
** Attachment added: Xrandr.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091134/+files/Xrandr.txt
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apport information
** Attachment added: UdevLog.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091130/+files/UdevLog.txt
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apport information
** Attachment added: ProcCpuinfo.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091126/+files/ProcCpuinfo.txt
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apport information
** Attachment added: XorgLog.gz
https://bugs.launchpad.net/bugs/1247624/+attachment/4091132/+files/XorgLog.gz
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apport information
** Attachment added: XorgLogOld.gz
https://bugs.launchpad.net/bugs/1247624/+attachment/4091133/+files/XorgLogOld.gz
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apport information
** Attachment added: xdpyinfo.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091135/+files/xdpyinfo.txt
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apport information
** Attachment added: UdevDb.txt
https://bugs.launchpad.net/bugs/1247624/+attachment/4091129/+files/UdevDb.txt
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I tried running apport-collect a few more times using a 14.04 daily
image, but keep getting these errors:
ubuntu@ubuntu:~$ apport-collect -p xorg 1247624
cat: /var/log/lightdm/x-0-greeter.log: No such file or directory
cat: /var/log/lightdm/x-0-greeter.log.old: No such file or directory
ERROR:
PS This is with the following daily image:
casper-uuid-generic: 2eb9e1a7-fd15-4a66-b908-7d4be96a70a3
Ubuntu 14.04 LTS Trusty Tahr - Alpha i386 (20140130)
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Well, using these steps to reproduce with a live CD, I went all the way
back to 12.0.4.3 LTS. Same thing happened. Since I know for a fact that
version worked properly for at least a year, I sadly conclude some
hardware part must have died.
Unless you want me to do more debugging, you can close
Just out of curiosity, I also tried 11.10, same problem persists. I'm
pretty sure it's a hardware problem now.
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Title:
Laptop screen is
Just tested and the problem still occurs. I ran the command you gave,
but I don't know if files are uploaded. The python script showed errors
in the terminal.
Incidentally, I found steps which have reproduced the problem 10 out of
10 times:
- open dash
- search for 'term'
- start the 'Terminal'
The problem is still there, just happened after playing 1 minute with
the interface after login. All updates are installed.
Can I test the ISO when running as live CD or must I reinstall the
laptop and can I replace REPLACE-WITH-BUG-NUMBER with anything?
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DMESG output just after when the black screen occured, see the lines
starting with 400.00 and above.
** Attachment added: dmesg output
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1247624/+attachment/3954669/+files/20142201_dmesg-after-black-screen.txt
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Public bug reported:
Ubuntu 13.10, release: 13.10
xorg: Installed: 1:7.7+1ubuntu6
Have you experienced just one lockup, or have you had a series of these lockups?
- I had several lockups.
If you've had several, how often does it occur? Every few hours? Once or twice
a day? Couple times a week?
** Attachment added: Xorg at time of GPU lockup
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1247624/+attachment/3899202/+files/Xorg.0.log
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** Attachment added: good regdump using avivotool
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1247624/+attachment/3899222/+files/avivotool_regdump_good.txt
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** Attachment added: good regdump using regmatch
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1247624/+attachment/3899224/+files/regmatch_regdump_good.txt
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** Attachment added: broken regdump using avivotool
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1247624/+attachment/3899221/+files/avivotool_regdump_broke.txt
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Steps on https://wiki.ubuntu.com/X/Troubleshooting/Freeze are followed.
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Title:
Laptop screen is turned off, needs shutdown to work again
** Attachment added: broken regdump using regmatch
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1247624/+attachment/3899223/+files/regmatch_regdump_broke.txt
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Will this bug be addressed in 11.10 ?
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Title:
[natty] nvidia binary packages for older cards - dependencies not met
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