Re: [PROPOSAL] Add commercial support page on website

2024-01-15 Thread Viktor Somogyi-Vass
Hi Romain, Yes, you may be right that it's either everybody or nobody. Coming up with any levels of entry is going to raise questions as we see :). I wasn't aware that my idea might be against ASF guidelines as it is somewhat based on its own sponsorship page (

Re: [PROPOSAL] Add commercial support page on website

2024-01-15 Thread Romain Manni-Bucau
Hi Viktor, Having a support page is ASF friendly and quite common for the reasons mentionned in the ticket and these threads and aim at helping end users. I saw that Matthias was afraid of the maintenance of such a page but I guess it costs nothing to merge François PR - or alike, accept the

Re: [PROPOSAL] Add commercial support page on website

2024-01-15 Thread Viktor Somogyi-Vass
Hi all, I think that making and updating such a list implies tricky questions that we have to deal with. Good examples were given by Matthias, that was my first thought as well before reading his response. On the other hand I think it would be a good alternative to create a list of companies

Re: [PROPOSAL] Add commercial support page on website

2024-01-15 Thread Francois Papon
Hi Tison, Publishing a dedicated website for that can be a good idea, however if the link of the website could not be mention in the official Apache Kafka website I'm afraid that it will not be relevant. BTW, as I understand after all the feedback of the Apache Kafka PMC and community, my

Re: [PROPOSAL] Add commercial support page on website

2024-01-15 Thread Francois Papon
Hi Matthias, Thank you for your feedback, it make sense. My proposal was to help user finding support but as you said, may be this is not the right way to address it. regards, François On 13/01/2024 00:34, Matthias J. Sax wrote: François, thanks for starting this initiative. Personally,

Re: [PROPOSAL] Add commercial support page on website

2024-01-14 Thread tison
FWIW - even if it's rejected by the Kafka PMC, you can maintain your own page for such information and provide your personal comments on them. If the object is to provide information and help users to make decisions, it should help. Although you should do the SEO by yourself, if the information is

Re: [PROPOSAL] Add commercial support page on website

2024-01-12 Thread Matthias J. Sax
François, thanks for starting this initiative. Personally, I don't think it's necessarily harmful for the project to add such a new page, however, I share the same concerns others raised already. I understand your motivation that people had issues finding commercial support, but I am not

Re: [PROPOSAL] Add commercial support page on website

2024-01-11 Thread Francois Papon
Hi Justine, You're right, Kafka is a part of my business (training, consulting, architecture design, sla...) and most of the time, users/customers said that it was hard for them to find a commercial support (in France for my case) after searching on the Kafka website (Google didn't help

Re: [PROPOSAL] Add commercial support page on website

2024-01-11 Thread fpapon
Hi Chris, I never said that the Apache Kafka community "has to" provide this kind of page and it's not an official policy of the ASF. I just listed other projects to show that this is something that already exist so this is potentially something that could be good for the community of an

Re: [PROPOSAL] Add commercial support page on website

2024-01-11 Thread Chris Egerton
Hi François, Is it an official policy of the ASF that projects provide a listing of commercial support options for themselves? I understand that other projects have chosen to provide one, but this doesn't necessarily imply that all projects should do the same, and I can't say I find this point

Re: [PROPOSAL] Add commercial support page on website

2024-01-11 Thread fpapon
Hi Justine, I'm not sure to see the difference between "happy users" and vendors that advertise their products in some of the company list in the "powered by" page. Btw, my initial purpose of my proposal was to help user to find support for production stuff rather than searching in google.

Re: [PROPOSAL] Add commercial support page on website

2024-01-11 Thread fpapon
Hi, About the vendors list and neutrality, what is the policy of the "Powered by" page? https://kafka.apache.org/powered-by We can see company with logo, some are talking about their product (Agoora), some are offering services (Instaclustr, Aiven), and we can also see some that just put

Re: [PROPOSAL] Add commercial support page on website

2024-01-11 Thread Kenneth Eversole
I agree with Divji here and to be more pointed. I worry that if we go down the path of adding vendors to a list it comes off as supporting their product, not to mention could be a huge security risk for novice users. I would rather this be a callout to other purely open source tooling, such as

Re: [PROPOSAL] Add commercial support page on website

2024-01-11 Thread fpapon
Hi, The purpose is not to mention or list vendor, it's not a page to list product based on Apache Kafka. The purpose is to list companies that offer support for production, training or consulting only on Apache Kafka. It's a common use case where users are looking for a commercial support

Re: [PROPOSAL] Add commercial support page on website

2024-01-10 Thread Divij Vaidya
I don't see a need for this. What additional information does this provide over what can be found via a quick google search? My primary concern is that we are getting in the business of listing vendors in the project site which brings it's own complications without adding much additional value

[PROPOSAL] Add commercial support page on website

2024-01-10 Thread fpapon
Hi, After starting a first thread on this topic (https://lists.apache.org/thread/kkox33rhtjcdr5zztq3lzj7c5s7k9wsr), I would like to propose a PR: https://github.com/apache/kafka-site/pull/577 The purpose of this proposal is to help users to find support for sla, training,