Re: [WISPA] Ticketing software

2014-08-18 Thread Roger Howard
*: Sunday, August 17, 2014 1:37 PM *To*: WISPA General List wireless@wispa.org *Subject*: Re: [WISPA] Ticketing software Our current billing system is home grown. Completely organic. On Sun, Aug 17, 2014 at 9:49 AM, Scott Reed sr...@nwwnet.net wrote: As do most of the other billing systems

Re: [WISPA] Ticketing software

2014-08-18 Thread Josh Luthman
] Ticketing software Our current billing system is home grown. Completely organic. On Sun, Aug 17, 2014 at 9:49 AM, Scott Reed sr...@nwwnet.net wrote: As do most of the other billing systems that are WISPA members. ___ Wireless mailing list

Re: [WISPA] Ticketing software

2014-08-18 Thread James Howard
Howard Subject: Re: [WISPA] Ticketing software Primarily Rockstar actually. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Aug 18, 2014 11:02 AM, Roger Howard g5inter...@gmail.commailto:g5inter...@gmail.com wrote: Powercode isn't organic

Re: [WISPA] Ticketing software

2014-08-18 Thread Josh Luthman
, just saying….. *From:* wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] *On Behalf Of *Josh Luthman *Sent:* Monday, August 18, 2014 10:10 AM *To:* WISPA General List; Roger Howard *Subject:* Re: [WISPA] Ticketing software Primarily Rockstar actually. Josh Luthman Office

Re: [WISPA] Ticketing software

2014-08-18 Thread Adair Winter
[mailto:wireless-boun...@wispa.org] *On Behalf Of *Josh Luthman *Sent:* Monday, August 18, 2014 10:10 AM *To:* WISPA General List; Roger Howard *Subject:* Re: [WISPA] Ticketing software Primarily Rockstar actually. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337

Re: [WISPA] Ticketing software

2014-08-18 Thread James Howard
General List Subject: Re: [WISPA] Ticketing software *And all the powercode users sigh together* On Mon, Aug 18, 2014 at 10:13 AM, James Howard ja...@litewire.netmailto:ja...@litewire.net wrote: “Organic” typically makes me think of having used lots of compost and manure……. Not trying to imply

Re: [WISPA] Ticketing software

2014-08-18 Thread Simon Westlake
mailto:wireless@wispa.org *Subject*: Re: [WISPA] Ticketing software Our current billing system is home grown. Completely organic. On Sun, Aug 17, 2014 at 9:49 AM, Scott Reed sr...@nwwnet.net mailto:sr...@nwwnet.net wrote: As do most of the other billing systems

Re: [WISPA] Ticketing software

2014-08-18 Thread Brian Wilson
Usually I think organic means the system was not designed but grew on its own. References to fertilizers might not be completely off base though. Our home grown system is actually both billing and work flow but does not really include a clean way to track calls, it allows for assigning tasks to

Re: [WISPA] Ticketing software

2014-08-18 Thread Josh Luthman
Organic growth is the process of business expansion due to increasing overall customer base, increased output per customer or representative, new sales, or any combination of the above, as opposed to mergers and acquisitions, which are examples of inorganic growth. Josh Luthman Office:

Re: [WISPA] Ticketing software

2014-08-18 Thread Justin Wilson
Reply-To: WISPA General List wireless@wispa.org Date: Saturday, August 16, 2014 at 10:00 AM To: WISPA General List wireless@wispa.org Subject: [WISPA] Ticketing software What are people using for customer support ticketing software? We currently use a combination of pink notes and email. (and I

Re: [WISPA] Ticketing software

2014-08-18 Thread Faisal Imtiaz
: supp...@snappytelecom.net - Original Message - From: Brian Wilson br...@wildsong.biz To: WISPA General List wireless@wispa.org Sent: Monday, August 18, 2014 12:28:21 PM Subject: Re: [WISPA] Ticketing software Usually I think organic means the system was not designed but grew

Re: [WISPA] Ticketing software

2014-08-17 Thread Mike Hammett
Subject: [WISPA] Ticketing software What are people using for customer support ticketing software? We currently use a combination of pink notes and email. (and I wish I was joking.) -- Brian Wilson CDS Wireless, Santa Rosa CA ___ Wireless

Re: [WISPA] Ticketing software

2014-08-17 Thread Scott Reed
, August 16, 2014 9:00:11 AM *Subject: *[WISPA] Ticketing software What are people using for customer support ticketing software? We currently use a combination of pink notes and email. (and I wish I was joking.) -- Brian Wilson CDS Wireless, Santa Rosa CA

Re: [WISPA] Ticketing software

2014-08-17 Thread Mike Hammett
AM Subject: Re: [WISPA] Ticketing software As do most of the other billing systems that are WISPA members. On 8/17/2014 10:01 AM, Mike Hammett wrote: WISPMon does it all. No need to go anywhere else. ;-) - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com

Re: [WISPA] Ticketing software

2014-08-17 Thread Brian Wilson
Our current billing system is home grown. Completely organic. On Sun, Aug 17, 2014 at 9:49 AM, Scott Reed sr...@nwwnet.net wrote: As do most of the other billing systems that are WISPA members. ___ Wireless mailing list Wireless@wispa.org

Re: [WISPA] Ticketing software

2014-08-17 Thread Simon Westlake
Grown without the use of artificial pesticides? :) From: Brian Wilson br...@wildsong.biz Sent: Sunday, August 17, 2014 1:37 PM To: WISPA General List wireless@wispa.org Subject: Re: [WISPA] Ticketing software Our current billing system

[WISPA] Ticketing software

2014-08-16 Thread Brian Wilson
What are people using for customer support ticketing software? We currently use a combination of pink notes and email. (and I wish I was joking.) -- Brian Wilson CDS Wireless, Santa Rosa CA ___ Wireless mailing list Wireless@wispa.org

Re: [WISPA] Ticketing software

2014-08-16 Thread Adair Winter
Powercode includes a full ticket system among many other wonderful things. On Aug 16, 2014 9:00 AM, Brian Wilson br...@wildsong.biz wrote: What are people using for customer support ticketing software? We currently use a combination of pink notes and email. (and I wish I was joking.) --

Re: [WISPA] Ticketing software

2014-08-16 Thread timothy steele
OSTicket is really nice too if you don't have power code http://osticket.com/— Sent from Mailbox On Sat, Aug 16, 2014 at 10:00 AM, Brian Wilson br...@wildsong.biz wrote: What are people using for customer support ticketing software? We currently use a combination of pink notes and email. (and

Re: [WISPA] Ticketing software

2014-08-16 Thread Todd Mitchell
Zendesk.com. Feature rich. Stable. Easy to use. Mobile apps. Cost effective. On Aug 16, 2014 9:00 AM, Brian Wilson br...@wildsong.biz wrote: What are people using for customer support ticketing software? We currently use a combination of pink notes and email. (and I wish I was joking.) --

Re: [WISPA] Ticketing software

2014-08-16 Thread Sean Heskett
Desk.com It's part of salesforce so if you ever decide you want all the salesforce features it's a simple upgrade. On Saturday, August 16, 2014, Brian Wilson br...@wildsong.biz wrote: What are people using for customer support ticketing software? We currently use a combination of pink

Re: [WISPA] Ticketing software

2014-08-16 Thread Faisal Imtiaz
5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net - Original Message - From: Brian Wilson br...@wildsong.biz To: WISPA General List wireless@wispa.org Sent: Saturday, August 16, 2014 10:00:11 AM Subject: [WISPA] Ticketing software What are people using