Hi Ms. Chase,

On Thu, 17 Jan 2013 16:03:45 -0500
"Chase, Sarah" <sarah.ch...@brondell.com> wrote:

> Hello,
> 
> We are using the Pidgin system to communicate with customers. We have 2
> associates online to help, though I'm not getting any of the messages,
> only my coworker. I tried to look up your FAQ and online support, but it
> was awful. 

What is your operating system? Which instant messaging protocol are you using?
What is your version of Pidgin? Does the same thing work in other IM clients
(see
http://www.shlomifish.org/open-source/resources/networking-clients/#instant-messaging
).

Regards,

        Shlomi Fish

> 
>  
> 
> Hopefully someone can get back to me with some troubleshooting so we can
> be up and running again.
> 
>  
> 
> Thanks!
> 
>  
> 
> Sarah Chase
> 
> 888.542.3355 ex109
> 
> sarah.ch...@brondell.com
> 
>   <http://www.brondell.com/> 
> 
>  
> 



-- 
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Shlomi Fish       http://www.shlomifish.org/
"The Human Hacking Field Guide" - http://shlom.in/hhfg

Chuck Norris can end world hunger, but he thinks that hungry people make
humanity a more challenging adversary.

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