On 11/04/16 09:54, Marius Diaconescu wrote:
Hello Support,

There is no support team on this email address. It is the peer support public mailing list for the Pidgin open source client. Pidgin has no permanent staff that could provide such a service.


Please help me reset my password for the account registered with this
e-mail address.

The only thing that pidgin operates with a password is the bug tracker. They do not operate any instant messaging services.

Normally, when the list gets questions from Oracle people they actually relate to an IM server, which we suspect is an XMPP one (but we have no specific knowledge of it), operated by some part of Oracle's internal services operation, and you should direct your question there. If it is a third party service, you should direct the questions to the operators of that service.

If this is an internal server, please explain why you asked in the wrong place, point out that it gives the impression that Oracle is a computer illiterate company and suggest they make sure that anyone they ask to use Pidgin uses the right support contact in future.

We have been told that the internal Oracle resource <http://my.oracle.com/site/git/1591/index.htm> provides correct information on the use of Pidgin in Oracle, but we have no access to that document to confirm it.

_______________________________________________
Support@pidgin.im mailing list
Want to unsubscribe?  Use this link:
https://pidgin.im/cgi-bin/mailman/listinfo/support

Reply via email to