This is the expected behaviour, you need to have access rights for the
given directory to create a subdirectory in it.
You can create the support directory with ownership set up as the user
used to run apache (under Ubuntu this is www-data)
in this case the access rights can be set up as 0700.

    gabriel


On Jun 9, 12:50 pm, "Md. Al Amin Chowdhury"
<alamin.chowdh...@gmail.com> wrote:
> Hi,
>
>     I am working in a project using Symfony 1.4.5 with Doctrine.
>     I have two application backend,frontend.
>     The project content Ticket System, I have tickets module in backend
> using admin-generator.
>     & also created a directory support underneath apps/backend
>     apps
>        -- backend
>              -- support
>
>    admin user will create ticket during that time a sub-directory name
> 'ticket_id' containing 'help.txt' file  under apps/backend/support
>    apps
>        -- backend
>              -- support
>                   -- 1 (ticket_id)
>                          -- help.txt
>                   -- 2
>                          -- help.txt
>                   -- 3
>                          -- help.txt
>
>     I can get the support directory using
> sfConfig::get('sf-app-dir').'/support' in my model class.
>     I need to create the subdirectory with containing help.txt file under
> apps/backend/support
>
>     if i set full permission(0777) to support directory,the subdirectory
> with files are created successfully.
>
>     For security reason i cann't set the full permission(0777) to support
> directory.
>     using default permission, I tried to create sub directory, it says
> warning  chmod,mkdir()
> [function.mkdir<http://localhost:8004/backend_dev.php/tickets/function.mkdir>]:
> Permission denied.
>
> Any Ideas
>
> Thanks

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